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- Highland Homes
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- Dallas, TX
Highland Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Highland Homes.
Read all 1345 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Dallas Area
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Customer Reviews
Highland Homes - The entire buying process was smooth.
- Brian S.
- Verified HomeBuyer
- June 11, 2020
- McKinney, TX
The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent
- Matthew F.
- Verified HomeBuyer
- May 19, 2020
- Justin, TX
This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Love our new home!
- Timothy H.
- Verified HomeBuyer
- May 09, 2020
- Aubrey, TX
We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Cook home
- Dwayne C.
- Verified HomeBuyer
- April 14, 2020
- Rockwall, TX
Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Absolutely beautiful home
- Jared R.
- Verified HomeBuyer
- March 24, 2020
- Forney, TX
My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Quality
- Andre K.
- Verified HomeBuyer
- March 10, 2020
- Lantana, TX
The quality of the home stands out and when we get visitors they love the house.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Great sales process
- Jimmy B.
- Verified HomeBuyer
- March 10, 2020
- Prosper, TX
Dean was great to work with! You could tell he wanted to make the deal work because he recognized our family needs. Our realtor and Dean came together and the result is that we are in a great home. My only negative comment was (still is) the work was messy, meaning drips of paint, sheetrock mud in the cracks of the floors and mild scratches on things like the counters/windows. But again overall we are happy with the home and have no doubt that Highland will address our concerns without any pushback. Thanks again to Cary (our realtor) and Dean for working hard to find the middle ground.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Beautiful
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Anna, TX
We appreciate the professionalism, patience and immediate attention to any issues we raised. We are enjoying our beautiful home and we are forever grateful to team highland homes for making this a beautiful reality. Thank you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
First time building home - great experience !
- Anonymous
- Verified HomeBuyer
- February 09, 2020
- The Colony, TX
Sales team and builder did an excellent job. House was completed as designed on time.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Gorgeous home and great quality for the price.
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Little Elm, TX
Gorgeous home and great quality for the price.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Nice Build
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Prosper, TX
For the price pointe, Highland homes builds a respectable home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - A great experience.
- James E.
- Verified HomeBuyer
- January 21, 2020
- Forney, TX
A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Was awesome working with Gary and Duwayne!
- Gaston R.
- Verified HomeBuyer
- January 14, 2020
- Celina, TX
Was awesome working with Gary and Duwayne!! Very helpful and always felt that they were genuine in responses or when issues popped up.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Great neighborhood, overall experience with Highland met our
- Kim L.
- Verified HomeBuyer
- January 14, 2020
- Roanoke, TX
Great neighborhood, overall experience with Highland met our expectations. Would recommend
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great builder!
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Prosper, TX
The builder had gone above and beyond to make sure we get a quality home. With us being first time homeowners, there were a lot of things we would have overlooked but Highland homes educated us and fixed all the issues that we would have missed. We are so happy we selected a home builder who cares about their work and makes sure the process was as smooth as possible.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
The Perfect Choice in Aubrey!
- Christian P.
- Verified HomeBuyer
- January 09, 2020
- Aubrey, TX
Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very Happy
- Michael H.
- Verified HomeBuyer
- December 22, 2019
- Lantana, TX
Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
ratings
- Edwin S.
- Verified HomeBuyer
- November 06, 2019
- Argyle, TX
the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good Builder to Purchase From
- Kavern M.
- Verified HomeBuyer
- October 24, 2019
- Prosper, TX
The whole experience was handled easily and professionally. The warranty issues have been minor and handled quickly once I submitted them online. Good company to business with and would recommend them to anyone looking to buy a new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Victor is a Rockstar
- Anonymous
- Verified HomeBuyer
- October 22, 2019
- Celina, TX
Very pleasant experience. Loved working with Anna and Victor. We love our home.
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Great home build!
- Justin L.
- Verified HomeBuyer
- October 05, 2019
- Melissa, TX
We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The little things...
- Anonymous
- Verified HomeBuyer
- September 26, 2019
- Prosper, TX
We love our home and were overall pleased with the process. The only complaint we had was that the little things were sloppy. We have white tile in our master that we have paint, caulk, and glue on. They laid the tile early in construction and did not protect it. We keep finding little finishing things like spots that aren't painted, thing that should have been painting that were simply rubbed with calk to cover instead, sloppy paint and drawers that don't run properly. Other than the little things our home is perfect.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pleased with the outcome
- Lloyd R.
- Verified HomeBuyer
- September 24, 2019
- Little Elm, TX
Highland has worked with us to develop a plan to correct the issues we had. They have not given us a problem with any of the parts of the build that we were dissatisfied with; in fact on many levels of their organization they have proved that they cared. Once we were able to make a schedule that worked for both of us they worked quickly and on time to deliver with minimal long term disruption to our home. We are satisfied with the outcome.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Return Customer
- Anonymous
- Verified HomeBuyer
- September 19, 2019
- Lantana, TX
this is our second time to buy a Highland Home. We are pleased with the quality and would buy from them again!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - This was our first home purchase and we couldn't be happier.
- Ken B.
- Verified HomeBuyer
- September 18, 2019
- Aubrey, TX
This was our first home purchase and we couldn't be happier.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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