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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3278 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3278 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Very dissatisfied

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Frisco, TX

Too many build quality issues. Concerned they will not fix some of them. Most materials used are of low quality. Installation of many items not done well. Very slow to address issues.

Highland Homes responded:
Hi,
I am sorry that this has been your experience and I greatly appreciate your patience with us as we work to resolve these issues with you. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland Homeowner! highlandhomes

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Highland Homes - Please please have your own inspectorThe labor they hire are

  • David W.
  • Verified HomeBuyer
  • March 21, 2019
  • Manvel, TX

Please please have your own inspector The labor they hire are worthless not good workmanship. They do not take pride in their work There is never a foreman in site yo check behind workers. I been in my home abouy 2 months now. Im still having problem. Had a leak in my house the first month. Poorly built. Im not satisfied about my house. I had to have highland come back and nailed down my floor board still having electrical problems present day 3/20/2019. Very very upset about my whole building experience. Never never again. I will never never refer highland homes to anyone, not even have a ...

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very bad finishes and very bad qualities. Our expectations have not been met by which we decided to buy a Highland house.

  • Jose M.
  • Verified HomeBuyer
  • December 19, 2018
  • Forney, TX

What I have said in the paragraph above.

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4