Drees Homes Reviews in Cincinnati, KY

Good building experience but craftsmanship was not as expected and many things still delayed unfortunately

I highly recommend Drees Homes to the customers who are first-time purchasing a house. They know their job and they help with everything they need

Everything is good! I guess I need 50 words or characters here as well. Why? Is there a reason you need 50? Now I have to answer this. Why is is I have to put anything here let alone 50 characters......??

Everything went very well and both Keith and Joy were very nice and cooperative

The entire process, from initial purchase to final move-in was seamless. Communication was great. The quality and value of your new home seems to be above average. Our experience with the builder's team was great. I have and would recommend Drees to new home buyers.

Everything has been great! The staff are all friendly and willing to help! Everyone has been great at communicating with any question we have had. We love our new home and surroundings! Doug, Mammy and Mark strive to please! They are there on the front lines and get back to us quickly with any and all problems. I will say though all our problems have been tiny! Thanks to everyone for getting to be a part of the Drees home owners! The Woolwine's

The process was perfect from start to finish. We looked at several floor plans and model before we met with our Market Manager. We then spent 8 hours with our designer picking out everything and making the design, interior and exterior, exactly the way we wanted. After move-in, we had one quality issue which was addressed immediately and professionally. We are very pleased with every aspect of the Drees process. Top quality builder!

Excellent support. and answers through the process

We paid very large amounts to water sod and we received dead peices that they will not replace which is not acceptable.

Slow response to issues after closing & ongoing quality issues with woodwork & painting

Jake was accessible and his communication was good. Any question I had, he had the answer. Wonderful experience

We moved into our home about 2 months ago. We spent quite a bit of money on our home for the neighborhood we are in. We did a lot of upgrades and the craftsmanship was poor of just careless mistakes. We find things weekly that aren’t correctly measured out, dry wall repair was sloppy, and just all in all corners were cut to move fast for quantity not quality. While picking out our choices at the design center we were given misinformation on the cost of upgrading to HardiBoard by $11,000. While construction moved along quickly which was ideal for our situation the quality suffered. The house isn’t falling apart by any means but just has a lot of little things that need fixed and with the money spent I thought it would be better quality. Close to 700k for a house, I feel should be somewhat closer to custom quality than what Drees offers. ... More

First, I want to give high praise to Debra *****, the Southwick Sales Manager, and my builder, Joe *****. They were amazing to work with. Joe was ever-present to respond quickly to questions and concerns and took care of things promptly...often on his own. Debra was a friend to us all. At the risk of sounding negative, I want to give a very honest assessment of my experiences with Drees. My first troublesome experience was at the design center phase. One day is, without a doubt, not enough time to make every decision when building a home that is going to cost upwards of $700K. I felt pushed, rushed, and not given enough time to consider my choices and I regret some of my choices now. I have now built two homes with Drees. This time, by myself. The design center experience was fraught with stress and rushed. Overall, I would rate it average to below average. Something as simple as providing samples to buyers of choices to take home would have made it much more stress free. Giving those who need more time to make good choices is crucial to a positive experience. Additionally, after talking to a number of neighbors, many feel like options offered and provided were inconsistent. In the rear view mirror, this looks like an upper level management issue to me (a kind of tone-deafness) , and one that your home buyers suffer the consequences for. The experience should not have inconsistencies at any level. It should be very clear, at every level, what options are there for your home buyers. For instance; second story options, plan options, and so on. It would appear that some folks were given more options than others...or at least that is what it seems like to many when you talk to them. Purchasing the lot upon which I built , to be perfectly candid, felt like a poker game. I chose the lot I wanted; (the large cul-de-sac lot), and then the "lottery" phase began. It felt, not unlike, a used car salesman technique. Buyers should not have to experience something like this. It should have been a first come, first serve situation. Had I lost my opportunity, that would have been mine to lose. Instead, it felt like a bidding war. Just state your price and sell it to the first person. It felt contrived and an inappropriate strategy for ginning up interest. In the end, there was no lottery.... The experience with First Equity was average. I had hoped for better. That's all I'm willing to say about that. I would not use them again. I remain very concerned as to whether there will be appropriate follow-through on the remaining walking trails that those of us in the cul-de-sac were promised. This concern has been heightened by the sudden departure of Drees from the premises, while the remaining houses are built. This was never presented to us as a "maybe it will happen" scenario, and yet I am very concerned that it will become a battle with the HOA and other homeowners, if we suddenly become financially responsible for getting this done without Drees footing the bill. Finally, since Drees has departed, the road has been hazardous to navigate, filthy to contend with, and has been badly damaged. I'd like to know what plans are in place to repair the road when the home-building is completed. In Lakemont, where I used to live on Woodsedge Drive, our small Ridgebourne HOA became responsible for the repair of poorly installed sidewalks (with no rebar) , which cost us over $50k to tear out and repair on our own, 10 years after Drees installed it and departed. Drees wouldn't own it, and neither would the city of Erlanger. I don't want to regret my decision to build and move here. An investment like this should not be one fraught with worry and concerns. Perhaps, better communication would make me feel less like every choice Drees makes is about their bottom line, and more like they have a genuine interest in their newest Southwick residents. ... More

Many errors with the home drees built. Had to hire an outside engineer to assess the foundation errors. Rooms framed not to spec plans. Terrible job on seeding back yard. Now dealing with brick issues and the white finish flaking off and show red.

we bought a market home so we didn't have any input as to what went where my inspector didn't find any major flaws so that was good the electric layout is a little confusing, the half of basement not finished has but one switch for all the lights so I put that on a motion detector switch which helped, other than that all is good

Great communication from start to finish. Every question was answered at once. Small imperfections were fixed at once. Excellent support after closing.

good responses to my concerns. I understand that the builders are going quickly and may make mistakes. When brought to their attention they try and make it right.

Trades could have been better. Issues with plumber, whirlpool dishwasher and garage door

Doug kept me up to date on the construction of my condo and answered all of my questions and concerns. Mark helped support me through the entire building process and helped set my mind at ease with this giant step in my life.

We love everything about the home but the road to completion was more difficult than it required to be. Sub-contractors were the biggest obstacles.

Good quality with an efficient sales process. Been in my home for more than 2 months now and still very happy. The Drees team continues to check in and make sure everything is good.

My only negative statement concerns the material suppliers, in particular the *****, ***** 4 Durham laminate cabinet, Durham PureStyle™ White. We warrantied the cabinet doors and the replacements were just as bad. My comment is to NOT upgrade the cabinets and replace with whatever you want after you close.

non-disclosure of critical problems

The builder was always available, and could not have done better.

Overall pleased with the building, very modern architecture and in line with our design selections