Del Webb Reviews in Austin, TX

my experience from the beginning to closing of escrow were good. People I dealt with answered my questions and were pleasant .

Our general super was excellent and very responsive. The warranty team is the best I have ever experienced...and I have bought many builder homes over the years! The whole team holds vendors and subs feet to the fire until the punch list is complete!

It took a while to finally move into our new home, but the wait was worth it. Our construction supervisor JL kept us informed on the progress and handled all of our concerns. Our sales representative Jocelyn took care of all the paperwork issues and was really pleasant to work with. We love our new home.

Great location and floor plans

We have had a positive experience in our building process. Our sales consultant, Janet Moore, did a great job of helping us select our lot and providing information on available house plans. We knew that we could count on her to provide honest answers to whatever questions we had. We met with design consultants, electrical design, & construction superintendent. For the most part, it was a very positive experience. I would say that communication and updates we slow in coming at times. I think that with the amount of construction going on that individual attention was stretched thin at times. I am pleased that we were only 2 months late on our projected move in date. With the delay in materials, that is not bad. I will also say that Michael Byrne is doing a good job as our warranty person. He is addressing all of our post closing issues so far. ... More

Great experience with Del Webb

Management is excellent. Mortgage experience with Pulte Mortgage was dreadful.

We were very impressed with the whole experience!

Buying a new home from Pulte/Del Webb is smooth, the construction process is good and the people all round are responsive. We just wish we we told more up front what to expect as the building process unfolded.

The Sales Associate and the Field Managers were responsive, friendly, and efficient

My first home-building experience went very well. The construction manager kept me informed, since I was 1500 miles away. I only wish there had been pictures of the various stages of construction, but that's just me. However, once I had signed for the house, the service request process is incredibly unresponsive and slow.

Had to dig up foundation to determine why water flow not good from bathroom...foreman ws on top of it and explained everything in detail

Well built home. I’m really starting to feel at home in the community.

They were right on the time to finish the house and have been very good if I called and something had to be taken care of. I love the house and think I got a very good deal for what I got.

All went to plan o.k.

In the season of COVID-19, the house was finished early, even with some hiccups in getting cabinets and flooring.

My wife and I were very surprised with the amount of options and choices we were allowed to make. We feel we got a custom home for a track home price.

Tim in sales and David from Austin Reality introduced me to the community values that made the decision to move 1500 miles comfortable. Their support during the build process was above and beyond. Connie in design, provided material recommendations that look spectacular in my new home. Lori turned the final weeks of construction turn from stress to a celebration. Mary in warranty was awesome walking me through the process with kindness every step of the way. My neighbors are like extended family.

Excellent floor plan. Appreciate how I was kept up to date. Disappointed in the interior painting and air conditioning unit didn’t work after moving in.

Notice mistakes or they will not be fixed.

Be involved with the process. Take advantage of offers as well as advice from the Pulte representatives. Be imaginative and have fun. Meet your neighbors. Get involved. It is the Sun City way!

Project Manager Carl was extremely helpful, responsive and professional during the entire building process.

Our builder did a very nice job in the construction of our new home. Overall a good quality product. We are very satisfied with the end results.

Love our new home and Sun City!

We are very pleased with our new home. There were very few items to list on our 30-day checklist for them to come back to remedy. They were very responsive during our move-in period. We would highly recommend Del Webb!