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Del Webb Reviews in Hilton Head, SC

What Hilton Head Homeowners Have to Say About Del Webb.

Read all 391 verified reviews from homeowners that built a new home with Del Webb in the Hilton Head area. Hilton Head homeowners have rated Del Webb an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.7 out of 5 stars in Hilton Head Area

391 Reviews in Hilton Head Area

Ratings by Category

Overall 3.7

Quality 3.4

Trustworthiness 3.7

Value 3.5

Responsiveness 3.7

Del Webb in Hilton Head Area

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Customer Reviews

None

  • Margaret D.
  • Verified HomeBuyer
  • November 08, 2022
  • Okatie, SC

Any new home will have things that need fixing or redoing altogether, but you can be reassured that the Del Webb group will get the house fixed to your satisfaction. Our project manager, Carlos, was able to get us in our house several days ahead of schedule which saved us from storing furniture and staying in a hotel. We have been very pleased with the results of fixing minor problems and making sure we love our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lance is a very good builder and very concerned with making the owners happy with their purchase. He tries to solve the issues right away and will check back to make sure that it gets done.

  • Terence S.
  • Verified HomeBuyer
  • August 06, 2022
  • Okatie, SC

The experience right from the beginning was good over all. When at closing and asking to wire the closing fees should be repeated through out the process to keep the home owner aware that it is only to be wired. We ran into issues that we could not get our money wired unless we traveled back to New York to be there when the wire was done. Overall it was good. Other than the people doing the building. They need to be more professional about the end product.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Bought a Spec home and selections were good

  • Marjorie D.
  • Verified HomeBuyer
  • July 05, 2022
  • Okatie, SC

Bought a Spec home and selections were good

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good communication and response!

  • Cynthia W.
  • Verified HomeBuyer
  • June 05, 2022
  • Okatie, SC

I hired a building inspector right before my closing and he was very encouraging about value of build and thought it was “better then average “. He will again do another inspection within 11 months before my year warranty ends. Good advice.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Anthony our site manager was great

  • William C.
  • Verified HomeBuyer
  • May 04, 2022
  • Okatie, SC

To get things done after we are in the house are taking to long. some of your sub contractors are not responsive and slow. We are still waiting for our kitchen cabinets to be finished. they came once and made it worse. The flooring crew came today and looked and said that they have to send a different crew. had this appointment for 5 weeks.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Home build has been great.

  • George E.
  • Verified HomeBuyer
  • June 29, 2021
  • Okatie, SC

Home build has been great.. very satisfied

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Great neighbors and tremendous amenities.

  • Damian K.
  • Verified HomeBuyer
  • June 29, 2021
  • Okatie, SC

Great neighbors and tremendous amenities.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality appliances and fixtures

  • Theodore C.
  • Verified HomeBuyer
  • May 11, 2021
  • Bluffton, SC

We really love that the appliances, plumbing, and light fixtures were great quality choices.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - I bought a quick move in .

  • Joanne T.
  • Verified HomeBuyer
  • May 11, 2021
  • Bluffton, SC

I bought a quick move in . Very happy with their choices. My project manager Anthony was very professional and on top on any issues that came up.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Jerry was great.

  • Debra G.
  • Verified HomeBuyer
  • April 08, 2021
  • Bluffton, SC

Jerry was great. He kept us informed through the whole process. He did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our Sales guy and Field Manager were true professionals.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Bluffton, SC

Were responsive to questions, informative, prompt with communications. Asking us along the way if we were satisfied. When something did not go as planned and that will happen they handled it. Remember their jobs have been challenging during the Corona-Virus and they have stepped up.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I

  • Steve T.
  • Verified HomeBuyer
  • January 13, 2021
  • Bluffton, SC

They had things done when they said they would. We got weekly updates of the progress of our home which was great. They explained step by step what was going on. Most issues which needed correcting were done prior to closing. Good job !!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Design options were very good and the building process went well

  • Sally D.
  • Verified HomeBuyer
  • January 07, 2021
  • Bluffton, SC

We have been in our home for about a month and like it very much. Had a few issues but they are being taken care of. The area is great and we are looking forward to getting out more once Covid is less of a problem.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Mike Perry and his attention to detail.

  • Michael P.
  • Verified HomeBuyer
  • December 08, 2020
  • Bluffton, SC

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our field manager was superb!

  • David W.
  • Verified HomeBuyer
  • December 01, 2020
  • Bluffton, SC

The construction process was worry-free and exceeded our expectations.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Almost 5 stars!

  • Alex G.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Even though I lost both my salesman and my designer in the process, my overall experience was good. The only disappointment was with Pulte Insurance. My building supervisor, Steven Wood, was excellent and very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Efficient build process.

  • Robert M.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Efficient build process. The project manager kept things on track and us aware of all updates.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Make sure you like the neighborhood

  • Thomas M.
  • Verified HomeBuyer
  • September 08, 2020
  • Bluffton, SC

Make sure you like the neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased With Our Home in SCHH

  • Darrel S.
  • Verified HomeBuyer
  • August 26, 2020
  • Bluffton, SC

Overall, our experience with the purchase and construction of our home has been very good. We have encountered a few issues along the way as one would expect. The field manager was very helpful in addressing concerns and his communication was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Summerwood

  • Michael F.
  • Verified HomeBuyer
  • July 22, 2020
  • Bluffton, SC

The floor plan meets our needs, we got the customizations we wanted and the house was built on time and in great condition.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New build

  • Michael S.
  • Verified HomeBuyer
  • February 12, 2020
  • Bluffton, SC

Quality bones. Interior paint was poor but good response to our concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good

  • Joseph R.
  • Verified HomeBuyer
  • January 29, 2020
  • Bluffton, SC

Many of the kitchen cupboards hit each other, get better hinges. The quality of carpet in guest bedroom is very good for standard. If you have instant water gas, you will need pump for it to work instantly; otherwise, it takes more time and water for it to work than a tank. Love our home, the flow of it is perfect for us.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Value Combined with Responsive Builder

  • Thomas D.
  • Verified HomeBuyer
  • December 04, 2019
  • Bluffton, SC

My wife and I believe our new home represents a good value for the price, allowing us to move into the type of community we preferred. Our building manager communicated with us weekly via texts, phone calls and videos, and has been responsive to our questions and concerns both pre- and post-closing

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall, a very positive experience

  • Michael A.
  • Verified HomeBuyer
  • September 23, 2019
  • Bluffton, SC

Good communication throughout the process from our sales representative and our field manager. When an issue arose, it was handled fairly and in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Recent Buyer

  • Sharon G.
  • Verified HomeBuyer
  • April 03, 2019
  • Bluffton, SC

Easy to work with. Kept in constant communication during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5