Del Webb Reviews

April, Rob, Misti, Sara & Savanna plus Sarah in financing are all awesome! Great communication throughout, quality work, good warranty response and service so far! Only item for improvement would be the number/variety of selections when planning your finishes.

The sales personel were very friendly and helpful in selecting my home. Working with Lauren in the design center was super. Kyle and David were instrumental in getting through the finance portion, thus making closing seem like a piece of cake. The construction manager, Dennis, kept me informed throughout the construction of my home. The quality of the materials Del Webb uses ranks up top. Thanks to everyone who made my home buying a wonderful experience.

Did not have great experiences when trying to get in touch with my project manager

One third of my backyard I have no access to. Wasn't told I would have access to this part of my backyard unless I paid for a ladder. Why would I buy a piece of property that I don't have access. I've gotten no help with resolving this problem.

The sales staff and our construction manager were very nice. Unfortunately Pulte understaffs their construction managers and warranty staff which makes their response time very slow or not at all. The quality of materials and the quality of workmanship of our house is the absolute WORST out of the 4 new construction houses we have had built over the last 40 years. Crooked walls, poor paint quality, cheap quality fixtures.......the list goes on and on.

The sales office, specifically Cindy, tirelessly met with me a number of times, answered all my questions and helped me navigate through all the steps as well as the paperwork involved. Tim from Pulte met with me to explain in detail the construction of my condo and Joe explained everything at the “walk through” of my unit. All of the staff is and was extremely helpful. I’m very happy in my new home.

It has been not pleasant with some of the issues Kitchen appliances Sod lawn

Right from the beginning with our Sales Representative, Art through both our Construction Managers, Jason & Jerry, it was a pleasure having our new home built by Del Webb/Pulte! Everyone was very professional and corrected issues or provided solutions to issues. Thank you for making the process of buying a new construction house easy!

It has been just a short while since moving in to our brand new home. There has really only been two issues that a work request has been generated for. A lighting issue fixed no problem, sliding door screens are damaged need replacements, no word on this and it’s been several weeks. Other than that so good so far.

The purchase experience as a whole went very well.

Buying a new house is not at ease task…But having a team that is ready to help You by providing guidances and knowledge trough out the whole process. Definitely I recommend this to anyone buying a home

We didn’t have a one-on-one personal experience with the builder only because our home was a completed spec home when we purchased it, so we didn’t actually meet the builder until shortly before closing. When we did meet, we were as impressed with him as we were the home! We are very happy here,

Loved every minute of the process. Ken is so awesome and friendly. The buying experience was amazing. I was able to design my dream home with the help of the designers. I’m looking forward to my new chapter in my beautiful Oasis.

All aspects of the process seem to be a well oiled machine. I was kept informed all the way through the process and questions were answered promptly or appropriately redirected. I was never left guessing or wondering.

Love my home, the only thing I would improve on is the warranty department can be pretty slow and in some cases none responsive

To be honest, I am very disappointed in the quality of the windows, cabinets, carpet, sinks, faucets, and fixtures.

Overall quality pretty good, some features upscale. Finish details leave a lot to be desired.

Entire process from Sales, Inspections to Closing was very smooth and pretty painless. Home was ready to move into on date promised which didn’t happen with a previous builder we had.

I had a wonderful experience from day one. Vicky in sales was amazing, Jimmy with finance was also amazing and answered my questions. Vicky helped me pick out the home I wanted. Hillary in design was very experienced and helped me get the options I wanted. Austin my CM was outstanding and guided me through the construction process and made sure I understood and was happy with the process. I am very satisfied with my new home and the Del Webb community at Carolina Gardens.

We can't say enough about Rob our Construction Manager over at Del Webb Grande Dunes! He was and is exceptional and a true asset to your company. From the start Rob informed us as to what to expect and when. He never disappoints. Rob is true to his word and that means alot. As far as the quality and workmanship, Pulte far exceeded our expectations. Our home is absolutely beautiful. I'm sure we will be very happy living here.

Workmanship and work quality is terrible.

Evan, has been a wonderful person to work with, very knowledgeable and helpful. Everyone in the club house has been kind and helpful as well!

After a month of having to call workers to come back and fix over 45 problems, our home is finally beginning to shape up. However, materials used are not at all up to a standard of what we paid for the home. All in all though, we are now happy with our new home. The office staff who worked to get our problems addressed and corrected were very responsive to our needs. We are very pleased with the care and concern given to our questions and problems.

Everyone at Del Webb/ Montebello have been responsive and pleasant to work with. John, our sales rep, was with us every step of the way. The written communications from Del Webb was appreciated and informative. Our Building Coordinator Steve was patient and followed up on our concerns immediately. So why not 5 stars? Frankly, we have found lots of small issues with the construction. Areas not grouted, nails popping up through the carpet, paint not applied properly. Nothing major but the overall impression is that there was a lack of attention to detail and the need to just finish the job. It’s all being addressed or has been addressed so I do feel that I’m being valued. ... More

Most everything in this build was not corrected like baseboards not cut to even close to a 45 degree and then just filled in with silicone to hide it instead of putty which could be sanded and painted. The builder grade paint can't be cleaned either. The front door was painted to the proper color but it still has places that are not painted at all across the top of the glass and they had to come back to paint around the door fixtures that they sloppily taped and instead of taking off the door handles first, then painted and replaced the handles. The subcontractors are THE WORST! Even the day before closing there was paint on the new floor the full circle of a 5 gallon paint can! I had upgraded the dark hinges and door knobs only to be covered in white paint that they tried to remove but still was in the hinges and the top of the hinge bolts. Big holes in the bathroom wall was not repaired before the light fixture went in and then the new fixture was covered with drywall repair and paint. The bathroom sink below was so full of debris that the stopper would not work at all and had to be repaired at least 4 times before I would even close. The pavers leading to the front door had 2-3 inch gaps on both sides leading to the front door and they just wanted to fill it in with sand that would harden! I would not close until they were put up next to the wall. The paver guy said it was simple to do and he just changed the pattern. Why didn't he do that in the first place?!! The grade of the pavers is really sloped and doesn't look level at all as I have a front porch @ $20,000 extra. I understand you need some slope but this is unbelievable! Getting things done or repaired is crazy hard and I was told just live there a while and the bring a list! I think they want me to move in and forget about all the things wrong. It is hard paying almost $700,000 for a house and the workmanship is terrible even if it was a $200,000 home! If I don't get things done right I am posting photos of exactly what I am talking about to the internet. ... More