Del Webb Reviews

Del Webb certainly makes it easy and enjoyable to build a new home. The process was actually fun. Of course the choices you're offered are limited, but that keeps the stress to a minimum. Our sales person , Jill, was amazing, guiding us through picking a lot and dream building our top 2 models so we could see the actual cost with all our choices. Once we chose our model, our Construction Manager, Ben took over and kept us informed of the progress on a weekly basis. Ben was also top notch, answering all our questions and fulfilling all our small requests along the way. We rented a home within the community, so we were able to watch the home as it was being built. Best move ever. Del Webb allows you to hire your own inspector for both a pre drywall inspection & a final inspection. We recommend this as, of course, no home is perfect. We are very happy with our decision and our new home! The community amenities are awesome and the people here are friendly and welcoming as well. I know we will be very happy here for many years to come. Best decision ever!!! ... More

This move was difficult for me. Richard understood immediately. He had house in great condition and made sure I understood all the details required to take good care of my new home. He is a courteous and patient asset for DelWebb

The home is great. Construction representatives were really responsive to our requests. We love the area. I would give everything 5 stars except Pulte Mortgage made the closing extremely stressful - they left everything to the last minute and did not communicate their requirements clearly which lead to massive confusion.

The homes are great, the value is there, and the neighborhood is really beautiful. The homes are close side by side, but Pulte and Del Webb designed them to not have many windows on the sides. The neighbors are not close in the front and most people are on a preserve or water in the back offering privacy. Very happy.

Get a good home inspector. Try and find as many issues on the walk thru as possible. The quality of the finishes is so poor there will literally be hundreds of issues. Store your possessions and find a place to live until all issues are fixed. Do not close until. After closing and you live in the home you will find many lack of quality issues. Warranty people seem very nice and attentive, however as is typical there are 2 girls trying to do the work of 4 so they can only do so much.

Of the five homes we have built over the past 27 years, this was the most experience but certainly not the best quality build. There was a lot of 'lack of attention to detail' when it comes to many details of the home. Most of this can be attributed to sub-contractors not taking pride in their work and just getting it done, but not done with the highest level of quality as their paramount goal. The home is fine but for this cost it should have been impeccable, it was not. So far we are working on the deficiencies through warranty but that is a slow process as well.

Overall, a good experience start to finish

From sale through construction and customer care, Matt, Garrett and Jim have been responsive and professional in all aspects of their roles.

I found this property out of luck and I am so glad that I was led here by God. Everyone that I came into contact with was very professional and did what they said they were going to do. My home is everything that I imagined it would be. From the salesman, to the builder, to the closing…it all were effortless.

Interior decorator great during appointment but VERY unresponsive afterwards. She was done with us! Sales person generally good although took awhile for replies. First construction manager was outstanding! The second, that took us to house completion was very unresponsive and did not follow through. Landscaping quality disappointing. So far warranty department has been responsive, although it’s only been a month.

From beginning to end my experience was excellent. Ms Parrott was great in showing us around and helping us to narrow the selections of houses. Thomas Johnson our contractor was amazing. He saw issues before I did and had them corrected. He was timely in providing responses. Our home was finished when he said that it would be finished. Excellent work was performed by Thomas and his crew.

Sales experience was fair, too much pressure on buy it or someone else will, yet still units available. Things not fully explained during sales pitch, such as responsible for landscaping. Once purchase made, builder should provide detailed floor plans, made everything more frustrating when you couldn’t do furniture layout in advance. Build quality good, not great, especially tile work. Closet systems are a joke. Have to upgrade everything to get average quality.

I had a very positive experience buying my new home. Lisa sent me weekly updates and pictures of my home as it was being built. My questions and concerns were addressed in a timely manner. I would recommend Pulte to other new buyers.

I bought a speculation home because it's the floor plan I fell in love with when I first started looking over a year ago. I didn't pick out the finishes, but they all go together perfectly. The whole process from offer to close went smoothly. Nate made sure all the little touch-up/fix items were taken care of quickly

Great with sales, but the contractor and follow up was a bit difficult. Had lots of questions that were down played! Lots of cheep construction and issues that were done NOT in line with the plan, but because of laziness and really not professional Had bathroom that could not be used , had a dryer that could not be used ? Had a shower that flooded the bathroom and bedroom had a stove that was put in out of plum and original had plants placed down the middle of the yard ,, NOT a great experience

Pulte Homes does NOT build a good quality home. Their product is terrible and the warranty process is ridiculous! Our air conditioner did NOT work because of it NOT being tested at time of build. Our clothes dryer plug was a refrigerator plug! Outlet wasn't even connected to a wire! And lots more but this gives an idea of the quality of our home. This is supposed to be a home built for an older person and our shower is the most dangerous concept...just STUPID! You have to step DOWN 4 1/2 inches to get into a shower pan...it's actually a 6 inch dropdown in the center by the drain. Imagine being wet and stepping up 5 inches onto slippery tile!!!! The actually purchase experience was not great as we had to beg our sales person for our purchase contract because he had too many customers. Let's wrap this review with this....we would NOT buy a Pulte home if we didn't have to...we love this community and that's the only reason we bought Pulte again. This is our 3rd Pulte built home and it's obvious what Pulte thinks of their customers. TERRIBLE QUALITY, TERRIBLE SERVICE!!!! ... More

Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.

We had a lot of concerns during build and Matt was the best at taking care of them.

Working with the Pulte group was very easy. Every part of the process went very smooth.

They changed project managers about a month before completion. Created a communication problem. 2nd PM didn’t know what the 1st PM had committed which was a problem.

Homes are handled with care but like life, we make mistakes. Look over carefully and voice your concerns so they can make them right.

Home built and purchased nice

No builder experience. Pulte mortgage was very unpleasant to deal with.

I love my new home in Del Webb Minneola. The views are great and staff has been very helpful. Been in my new home one month now, it's peaceful and relaxing to live here.

Poor workmanship, Very sloppy contractors and poor resolutions to problems after closing