Del Webb Reviews

Too many names to mention. Not a single bad experience

We pleased with all the facilities available in the community!

We had a very good experience with our construction manager. He made a great effort to correct or explain questions. Would be glad to work with him again

The rough work, footings, slab, framing, trusses and roof went pretty well. It was downhill from there. I don't know where pulte found there subs but there work was sub-par, with the exception of the HVAC contractor. Little supervision by the construction managers and it was a battle to the finish. We are now discovering new defects after we closed. Beware.

Starting with Pulte mortgage it was an aggravating, frustrating and wish we had done it different experience. The contractors hired to do the work have no pride in their work and there is no accountability or follow through when they don’t do good job. We feel like any old way is good enough. The house is out of square, walls are not plumb, one garage wall is longer than the other…..Along the same contractor issues we have had to constantly clean up trash from the new build next door. Trash includes water bottles, beer bottles, food wrappers, styrofoam, plastic bags from insulation, nails, Sheetrock, assorted wood pieces and energy drink cans. We have complained more than once about trash. The Pulte employees who are in this area every day allow this to continue happening. Some of the larger items of trash sat on the ground for almost 2 weeks and was ignored until we had to complain before it was cleaned up. We like our house but don’t feel it is the quality crafted home Pulte would like you to believe. ... More

I backed out of a home, build and switched to a spec home that needed to close on with an attend a timeframe. The team did incredible job finishing up the house as quickly as possible to meet my deadline. I purchased the only home available to meet my immediate needs. I do not have a full experience to share about the building process and sales process.

The whole process from start to finish could not have gone any better. Savannah & Dana in sales, Henry in the welcome center, Ann-Mishoe in the design center and last but by no means least Alexis (Lex) our Construction Manager were awesome!! I felt extremely well informed throughout the selection, design and construction process and what few adjustments we requested were handled flawlessly. Our new home is exactly what we designed and hoped for and we couldn’t be happier..

The Del Webb sales and construction staff are very knowledgeable and very professional. These Del Webb employees are responsive and very helpful during the purchase and build process. The mortgage team and after purchase customer service are unresponsive and terrible to deal with. One of our bedrooms has minimal HVAC airflow and the temperature is unbearable at times. The customer service team stated, “You signed the walk through documents and made no comment about it therefore we will not make any changes.” How would you have known about the issue at walk through? Extremely frustrating and disappointing. ... More

The fact that we could not view the condominium during construction was a bit frustrating, but overall the experience was satisfactory.

Home construction was done with professional care and inspections were done and corrected when it was called for,

Great experience buying condo in Dell Webb Ave Maria. Celestine our sales agent very helpful in all details, follow up and general questions. The neighborhood has what we are interested in as snowbirds, golf, exercise room, pools and adult activities. Recommend to look at this community if interested in SW Florida

Everyone involved in the entire process of buying the home were very helpful

ALL vacant lots next to a completed home should be maintained on a weekly basis. Vacant lots grass should NOT be any higher than you accept from a home owner.

Didn’t like the paint options, but over all workmanship of construction was very good.

My wife and I moved to Del Webb North Penn from just 5 miles away and we are very happy that we made the move. The townhouse layout is perfect and the quality is top notch. Lots of things to do and lots of friendly people. Highly recommended!

Paid for upgraded appliances, but basic decision issues. All appliances were supposed to be Whirlpool. Initial microwave was another brand. It was replaced with a whirlpool but, the display is white when all other kitchen appliances are blue. It is highlight as it sits above oven and you see the difference every time you look into the kitchen. Construction manager has been very responsive in trying to get fix, but so far he keeps getting road blocks. Latest response is others are like that so, no fix. I guess it is OK for this new pair of shoes to be one black and one white

Great response time, love the neighborhood

The value of the home paid and particularly the workmanship is below par

We intended to pay cash for our new home; however, because we had not yet sold our existing home we were required to apply for a mortgage to purchase the Del Webb home. The loan application process was horrible. The loan processors required us to provide information that was not ultimately needed and difficult for us to obtain in a format suitable to them.. Although we did eventually get approval for the loan, we did not need it because our home sold as expected.

Poor quality with everything is my opinion

Content in title says it all! We are very pleased with our new home!!

Good quality home. Pulte personnel very responsive.

Logan, our sales rep was awesome. From our original email to home touring she was responsive, very helpful with great follow-up. She is a very positive person and a great representative for Del Webb.

This is our sixth house, three new, and they have proved their building and knowledge to us. Everything that needed to be fixed was taken care of in a very timely manner. Must say that this is the best built and quality all around that we have bought. Would recommend very highly.

The Ocala area offers excellent value. Del Webb offers abundant amenities. Pulte builds a quality home. We have had some issues with warrantee responsiveness as the subs are maxed out with new construction that repairs get the back burner.