Del Webb Reviews
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What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9807 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Warranty
- Danial N.
- Verified Homebuyer
- September 07, 2024
- Mesquite, NV
Site manager should stay involved for at least 60 day after move in. Developer in too much of a hurry to pass you on the the warranty division adding communications issues along the way
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Homebuilding Experience
- Dale T.
- Verified Homebuyer
- September 07, 2024
- Saint Cloud, FL
The buying experience was mixed. There were definitely some great points, but unfortunately some not so great points as well. The salesperson, Aaron was great! However, the build quality left a little to be desired. This is our second home we built with this company within a year and half time. While the majority of the work is good, we were led to believe everything would be fixed before we moved in. That wasn't the case - we still have outstanding issues that haven't been resolved. I've been told they are working on them, but they are not fixed. We've had multiple issues addressed since ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
110 % SATISFACTION with EVERYTHING in my new home!!
- Karin B.
- Verified Homebuyer
- September 07, 2024
- Rogers, MN
AMAZING & INCREDIBLY THANKFUL & GRATEFUL For Everyone and Everything from deciding on my Lot, thru the ENTIRE Building Process!! I lived in Seattle and moved to Minnesota, so my ENTIRE Home Buying process was done over the phone & on-line!! EVERYTHING from beginning to end was a FANTASTIC Experience with The Del Webb Corporation and their local Employee Staff!! THANKS TO EVERYONE! :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb met our standard of quality home building, customer service, responsiveness, and resolving any issues
- Jeanne O.
- Verified Homebuyer
- September 07, 2024
- Port Saint Lucie, FL
My husband and I purchased a new home in the Del Webb Tradition community of Port St Lucie without ever coming to Florida. We based our decision to do so on the reputation of the PulteGroup as a home builder and the Del Webb brand. We did everything online with a great team of friendly, helpful, and professional people from start to finish. We love living here and for anyone considering Del Webb Tradition as their next home we would highly recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Choose carefully.
- Shirley D.
- Verified Homebuyer
- September 07, 2024
- Rogers, MN
The homes are put up quickly and often times things are overlooked r just not finished. Beware every little thing adds up quickly so it is easy to add $50,000+ to your home quit even noticing. You will spend extra of your own money fixing the shoddy taping in the garage and repainting as the paint quality is very inferior. The homes are crowded in and it seems that every inch of space is filled. However, the facilities are too small for the number of homes and they will never be able to hold events for the entire community which makes getting to know people hard. If the tell you there will be ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Boston bob
- Robert S.
- Verified Homebuyer
- September 07, 2024
- Ocala, FL
F Dieguez attention to detail was outstanding and he followed up on all problems left by workers great job frank
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Great Del Webb Oasis Experience
- Kevin G.
- Verified Homebuyer
- September 07, 2024
- Winter Garden, FL
We really appreciated the whole experience from the initial sales center/model tour, design center selection and construction. The whole team was very professional, provided excellent explanations especially during construction and made us feel welcome to the community! Our construction manager was always available for questions and worked through any issues we had quickly and with a great deal of attention to the details. We were very please at every step of the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a positive experience.
- David J.
- Verified Homebuyer
- September 07, 2024
- Sterling, VA
The builder intervened promptly on an issue I had with the roof.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
First new constructed house
- Herbert K.
- Verified Homebuyer
- September 07, 2024
- Georgetown, TX
It is first time to move in a new constructed house, though I had owned 6 houses before. Interior and outdoor nice. Kitchen has many built ins which is very convenient.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice home poor quality control
- Anonymous
- Verified Homebuyer
- September 07, 2024
- Fuquay Varina, NC
Nice neighborhood basically nice home, but don’t miss anything on your final walkthrough which is only about an hour. Everything you missed is a challenge. Most of the things we miss should have been corrected by the construction manager who’s job is to ensure quality control.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Great Overall Experience With Sales, Construction Management, & Warranty
- Paul G.
- Verified Homebuyer
- September 07, 2024
- Ocala, FL
Our experience with Bruce, Frank, & Debbie have been wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very Pleased with My Purchase
- Jenny K.
- Verified Homebuyer
- September 07, 2024
- Parrish, FL
Valen was an awesome Sales consultant that assisted me with my purchase. She was absolutely amazing with responsiveness and providing me with information I needed. Closing went very smooth with no delays. Frank was such a pleasure to work with as the Construction Manager. He helped me with numerous questions, and did it all with a smile. Anything I identified as an issue or concern was addressed. Very pleased with my purchase and happy to live in Del Webb BayView.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Brian B.
- Verified Homebuyer
- September 07, 2024
- Mesquite, NV
From picking our lot to moving in the staff at all stages of the process were helpful and went to extremes to make sure we understood each step. Picking our options was a great experience and a bit exhausting as so much to choose from, but the staff made sure we were comfortable with each choice. We recommend the choice of a Del Webb community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb or Pulte
- Roxanne B.
- Verified Homebuyer
- September 07, 2024
- Chaska, MN
I used to have a Del Webb winter home in Palm Desert, California. It was beautiful! When I saw a Del Webb community in Minnesota I was ecstatic! Everything started out great! Once we moved in we had issues. Our floor popped up in the front foyer, we had rain come under our back door and it ruined that flooring, tar in new driveway sunk in spots, main shower drips, waves in trim outdoors, substandard paint used on walls throughout house…. We had someone take out damaged flooring, but that was almost 6 weeks ago! Calling customer service has been a nightmare to contact. There is a ...
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 1
Monica
- Monica W.
- Verified Homebuyer
- September 07, 2024
- Fulshear, TX
Buying experience went smoothly. Design center associate was very helpful and offered many options to select from. My new home was built with care. The supervisor of the building was amazing! I have a well built, beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great rapport
- Sharon B.
- Verified Homebuyer
- September 07, 2024
- Fulshear, TX
My experience with Alvaro, the builder, has been excellent! He is very attentive and even though he is super busy, he always takes the time to answer any of my questions and help when he can.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Construction manager
- Dorothy M.
- Verified Homebuyer
- September 07, 2024
- Griffin, GA
Excellent very responsive to any inquiry and made certain all concerns were addressed/fixed
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Mr.
- Hoi V.
- Verified Homebuyer
- September 07, 2024
- Westborough, MA
Environment beautiful.Building very well organized.Unit designed suitable for people a little bit older!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Del Webb Made It Easy
- Anonymous
- Verified Homebuyer
- September 07, 2024
- Ocala, FL
After being in our last home for 33 years, it was time to move to something newer and enjoy retirement. Searching around the middle of Florida, we found Del Webb communities in quite a few locations. We liked what we saw, and finally bought in Stone Creek near Ocala. Although not a 'custom' builder, Del Webb offers a large selection of interesting options to allow us to make it 'ours' from the start. Our salesman, Bruce, was just all-around great; he really knew what we might want, and that's what we got. Construction time was less than we expected, and now in our new home for 9 weeks, we ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home Purchase
- Anonymous
- Verified Homebuyer
- September 07, 2024
- Westborough, MA
We love our new home by Pulte. In general we are very happy. There are some small issues eg: paint chips, finish work. I am assured these touch ups will be taken care of at our 11 month warranty. We did have a leak that was addressed immediately and are very happy with the quick response and repair work.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Learning how it Works
- Ricky W.
- Verified Homebuyer
- September 07, 2024
- Yulee, FL
We had a bad experience with the PULTI Mortgage rep while working on financing. He would never call us back or answer questions. Then when it was getting close to the closing, the closing company actually was able to get everything figured out. Thank Goodness! Learning all the different websites and how to enter complaints/work request took us a bit. (still learning). This is the hardest thing. We have had plants die. They replaced some prier to move in , only to have some die again. They are scheduled to replace them at earliest convenience. (Rain stopping them) We put in a ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
nice house for the money
- Steven G.
- Verified Homebuyer
- September 07, 2024
- Port Saint Lucie, FL
nice house for the money they gave us a great deal,however there are some issues with the house and not getting a response from the service team.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Sales team and final walk through manager were on point and very professional.
- Douglas H.
- Verified Homebuyer
- September 07, 2024
- Ponte Vedra, FL
There were too many different people involved in the Pulte Mortgage process from start to finish. We love the home and the community.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Inferior materials
- Carol R.
- Verified Homebuyer
- September 07, 2024
- Sterling, VA
All materials builder grade. Concerns regarding poor drainage behind property. 900,000.00 home does not include linen closet!
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Del Webb Minneola
- John M.
- Verified Homebuyer
- September 07, 2024
- Clermont, FL
We had a wonderful experience start to finish. Our Sales Consultant, the Design Studio staff and our Construction Manager were all very professsional, genuinely friendly and easy to work with. Our interaction with the Title, Mortgage and Insurance staff was somewhat more limited but all were extermely helpful and responsive to our every (& frequent) inquires.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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