Del Webb Reviews

Everyone was very easy to work with and committed to providing feedback throughout the whole process; Very good.

Terrific service and support team!

For the very start the experience was excellent and staff very responsive to questions and needs

The location is great. Design center experience was top notch. Builder assigned to us (Spencer) very responsive and kept us up to date on progress. Title company was not the best I’ve used; one mistake is a typo; more than that is careless work.

Our field manager Chris was wonderful. We had & still have issues that need to be addressed. He was there for us & tried his best to get things accomplished. The house was not in presentable shape at the closing . Moving into a new house should be exciting not this disappointing.

Jenna in the Sales Office went way beyond the call of duty in helping us throughout the buying and building process. Jesse the building supervisor was always pleasant to work with and responsive to our questions and desires.

VERY HARD TO WORK WITH. PULTIE WILL NOT MAKE ANY CHANGES. MY HOME WAS NOT BUILT AND I WANTED TO MAKE SOME CHANGES THAT DID NOT REQUIRE PERMITS AND THEY REFUSED.VERY DISAPPOINTED WITH THEM.

Del Webb has built a lovely home for me. They did it quickly and efficiently while listening to and addressing any questions and issues I had.

Poor workmanship in several areas. Mostly the drywall preparation, and the painting.

The process of purchasing our home at Tidewater by Del Webb - Estero, FL went extremely well. The sales staff and construction manager were very helpful start to finish. The design center visits were very thorough and not rushed. I would highly recommend a visit to the model homes if you are considering making a change to this type of community.

Dealing with all Pulte personnel in the purchase, design and necessary financing was a most pleasant experience handled in a truly professional and helpful manner.

The kitchen cabinets are too high for my height. I asked to have them installed lower but they would not even consider any changes to the house.

Haven't been here long enough to give a full review. Been here 3 weeks and they are coming back to tear out my shower pan "While I'm Living Here" and replacing it because it is installed wrong. Hopefully the rest of the house is ok. Time will tell.

Workmanship and materials are fine, but the amount of plywood used for exterior sheathing of walls is quite low.

This group was the most disorganized group from Sales through Construction. Const Managers overworked and unable to stay on top of quality fit and finish Many Many mistakes made in the construction process that required repair or replacement which if I had not caught them they would have been covered up by drywall at buyers loss. Corporate mandates the use of low priced paper based trim and takes short cuts on Lock sets and wiring options so they can improve margin at the buyers expense. I bought a $350 home for $560 K . I found that by being present each and every day it allowed me to see all the errors and or short cuts ......... best bet for a buyer is to be onsite each and every day as this seems to be the best way to be sure the building process is as expected and done properly. Its now been almost one month and I still have not had a Thank You or are you Satisfied with your home from the division or corporate and yet they cleared a substantial margin but not Thanks for your business. ... More

Much of what you say goes in one ear of the Field Manager and out the other. They focus solely on saying yes and then nothing is done on simple things. No cohesiveness amongst their team at this time. One says one thing and another does opposite. They do not value comments or REALLY listen to what the person is saying. Field Managers lack follow-up/communication skills. This is not a car dealership.

We purchased a “spec” home so had no input on the design. Couldn’t be happier. The Del Webb designer did an outstanding job with details that matched our dreams for our retirement home. The purchase experience was seamless, from the sales office personnel through the site manager presentation to the follow-up punch list, a truly professional team.

I was happy with everything up until closing but now when I’m needing things taken care of it is taking way too long and getting very annoyed

Buying process is well explained.

Our house was begun the week after we sailed from Miami on an around the world cruise. Our builder would call every Friday morning to give us updates, but we rarely were available to talk due to time differences, etc. So every Friday we received photos and descriptions of the progress. We arrived from London and the house was ready to move into. Sure there were one or two minor things to be done, but on the whole our house was move-in ready.

Quality of home good but finished workmanship such as trim, painting and attention detail of the finished product is poor.

I would think that being as large as Pulte is, that they would be more accommodative to disabled veterans in the buying process.

Nice home.

Love the floor plan and the community.

Sloppy work in finishing details such as drywall, paint, caulk and cabinetry. However my field manager and punch list contact was very responsive and agreed with my observations. Call backs for repairs would be far less if attention to detail was noted during building and each contractor performed work more responsibly.