Del Webb Reviews

Most home buyers end up doing the quality control function for new homes with many and varied issues. Poor paint, caulking, tiling are common as are more serious issues with roofing, missing insulation, granite quality, HVAC balancing, noisy vents when the wind blows 10mph, etc.etc The builder claims to minimize the “cookie cutter” look but bends the rules on occasion when it means a sale and does not take advantage of opportunities to add variety through house or paver colors, landscaping, and other exterior options. Interior options are very limited and base level of flooring, cabinets, appliances are among the lowest level and quality available. Expect to pay significant amounts beyond the base price to get even average (big box) quality upgrades as well as very high lot premiums. Sales and marketing are the strengths, construction management understaffed and inadequate to manage subcontractors and level of homes under construction. ... More

Communication was poor throughout construction process until very end. Updates inconsistent and issues were not handled timely when brought to Pulte’s attention resulting in continuous repairs for few months post close. Certain trades were careless and lacked detail without accountability. Lot and surrounding area trash was extraordinary with no regard for owner’s expressed concern. Good effort was made by Pulte and some vendors post-closing to correct outstanding issues (but not painter which did a less than mediocre job) but most should have been addressed during construction which would have significantly reduced time to coordinate repairs on behalf of everyone and homeowner’s frustration. ... More

Design is good. Accessory systems very thought out, real value. Lot size on the small side. Workmanship not very good.

We love our new home. Our construction supervisor was responsive and professional. The sales staff was helpful with every question, and patient through the build process.

Elaine, our salesperson was awesome. Our project manager for the construction, Mike was very helpful and took care of concerns promptly. Love our new home!

After a nightmare with closing we still have paint on the carpet. Holes in kitchen cabinets. Paint coming off outside trim. Loose window screams. Stain on walls. Very disappointed and feel as if I wasted my money. Would never buy from Pulte or in a community with them as a builder.

My son and I looked for two years at older and newer homes. We decided on a new home with a listing of the values and home plan to fit our style of living. We are loving the plan we chose because of the quality, workmanship, and price. The design center experience was fun and choices were many. We were fortunate our former home sold quickly because we were able to stay in a friend's condo in Palm Desert and visit our home and see it being built. We have moved in and things that needed attention were quickly taken care of by a professional staff of people.

Frame materials are 2nd or 3rd rate. Finish subs lack attention to details. Houses and surfaces not properly protected during construction. Home construction and finished detail selection process too fast. Community and club options great.

So far so good,our move-in has gone very well and any small issues have been taken care of promptly

Been in home for 2 months, finding little things that sub-contractors shortcut, covered over or ignored. Believe they took advantage of new to the business construction manager. Fortunately so far, I have been able to fix or repair items w/o much, if any, cost.

Most responsive warranty service I have ever experienced.

Love our new home

We are disappointed with some of the quality and work done

We were amazed at how fast the home went up and was completed.

Waiting on issues to be addressed after 2 months

The process is taking much longer than i thought it would. The 5 hour drive between homes is hard on me so i have limited visiting the construction progress. Still waiting for fence and fireplace installation to be completed.

The drain located at the back of the house is always clogged after raining, and water is always puddling. We advised HOA again and were told that it is a Pulte construction issue. We just want the issue resolved.

Sales representative attentive, helpful, and not pushy. Impressed with some things in the build quality that they need to do a better job marketing, unimpressed with other things not aware of in the build. Need to make some adjustments for 55+ buyers ; like the filters for the furnace, not elderly friendly in a nine foot ceiling. Should older people be on a 9ft ladder changing the filter every month? No standard grab bars in showers and then not installed to meet Amer. Disability Act standards. Pulte Mortgage company a vey negative experience. Pulte needs to stay with building quality homes and not spread themselves so thin, with mortgage arm and insurance arm. Those experiences were very negative and sought mortgage elsewhere. ... More

We purchase our home in November and so far have been satisfied with the experience. Our Project Manager was responsive and took good care of us during the construction period. We had a long punch list of items requiring attention and they have been taken care of fairly expeditiously. On the other hand some of their policies are inflexible. They will not install dimmer switches on lights and leave all that to the homeowner. Same with ceiling fans. These are the little things that would improve the buying experience.

Resort Living at it's Best! Making new friends every day and enjoying the incredible amenity center.

Our field mgr and sales agent are fantastic.. The "exception" is CPI sub.contractor who did the interior walls internet wiring - quality of their work was zero - they never tested their lines and I was forced to pay several hundred dollars to another "quality" sub contractor to fix their errors and shoddy work. That is why above Quality rating is only 4 stars.

Some materials/ wood was the least expensive was used in upgrades.

The model homes show you what you will be purchasing and the result is high quality, great value for price from a trustworthy builder; sometimes the responses to specific items on the punch list requires repeated prodding, but so far the end result is resolution and satisfaction (could be less stress if certain individuals had better communication and organizational skills). Still worth purchasing.

I'm putting my Trust in Pulte's Hands ! Our Agent, Mr. Plonski, has been Great, Every step of the way. Michael, the Builder, Did a Superb job Building the home I bought. As for any other issues, I've had with Pulte Mortgage... I'm sure these Agents were following the Pulte LLC Rules ! I'd never buy, again and use the same LLC to handle every aspect of my transaction. MS Lips , selecting materials).. does her job... to the best of her ability !!! Ms Title Agent , at Closing, doesn't have to extend herself , No need to waste time on 'Niceties or False Flattery.. Or explanations , for that matter ! ... More

Beautiful product which I’m proud to call home.