Del Webb Reviews

Good value and price has already appreciated. Excellent house plan. I love Abbeyville.

Every week we received updated pictures of the process of construction of our new home in Mesquite. There was continual communication throughout especially when there was delays and/or shortages in products. We would certainly purchase a Del Webb home again and would recommend highly.

To get things done after we are in the house are taking to long. some of your sub contractors are not responsive and slow. We are still waiting for our kitchen cabinets to be finished. they came once and made it worse. The flooring crew came today and looked and said that they have to send a different crew. had this appointment for 5 weeks.

Alex is our builder and always responded quickly to any questions we had

From the very first conversation with Theresa ~ my experience has been phenomenal. The Loan process, insurance, escrow and then build walkthrough ~ every person has been extremely top notch. Excellent experience.

In this day of home buying/building and supply issues, Zac was the one we turned to for updates, questions and soothing. The experience was probably the best it could be given the situation in the world today. The only reason I couldn't rate a 5 is due to the build time and a few communication issues during construction.

The Pulte contract allows them to make changes and buyer can't object, but buyer can't ask for any changes unless it is listed in the available options.

Over one year and not completed

I've had no major problems, and the small ones were taken care of promptly by the crew.

I lived out of state while the house was being built. Everyone from the sales agent, general contractor, decorating center, and escrow were very helpful and responsive. They kept me updated regularly.

Sales agent Kirsten worked hard to get us the home we wanted. Construction Mgr Chris was great- responsive, timely and personable. Office Mgr Liz was very helpful and friendly.

If you like moving into a home that got more paint on floor than walls and paint runs all over walls,big lumps of drywall compound on walls and ceiling’s . The edges not finished and cabinet doors that are hard to open and a cook top that you can drop dimes down to the next door underneath than pulte is your builder, had to wait two weeks to watch a TV because we had a electrical problem,and you people made us wait two weeks because we’re such valued customers and the rest of the repairs we have two wait 6 weeks,I’m not impressed one bit by you people

I am very disappointed in this experience. No one from Pulte has been honest nor lived up to their word other than Brendan the sales manager who at least tries. I have been lied to my face numerous occasions by Pulte representatives and that is unacceptable on all levels. Once you close on your home, it takes an act of God to remedy issues you were promised would be fixed or the “fix” is a bandaid and not remedied professionally, as corners are cut. In other words, the “fix” is not a fix at all and attempting to have it done properly becomes a full time job for the homeowner. It is obvious that Pulte makes economical decisions on their on own behalf and has little or no concern for the homeowner. The quality of workmanship is subpar at best. Very difficult to understand why the work isn’t done right the first time! I would highly recommend that you do not close until every last item has been addressed and remedied prior to closing because it now becomes your problem and it is a nightmare!!! If I had to do it all over again - I would not! ... More

I had expected a much better quality home from Pulte and was disappointed in the quality issues found upon move in.

The experience was not a pleasant one. In the beginning the only person I would give high marks to is the design center (Karen). The field manager (Thomas) was great to a point. His follow through was not. They promise to keep you informed, they did not. I know he had a lot of work, and we tried to be patient but we were worn down. Hopefully the outstanding issues will be resolved soon.

The paint was terrible, I think they used 1/2 water as it's like chalk that rubs off. The baseboards did not get sanded, just slapped paint on them. They are coming back to sand and paint. I love the size. But you get the surprise of putting your trash in the garage and not outside and then having to install a trash enclosure.

I know there were challenges during the building of this house but I felt like Del Webb did a great job in-spite of these labor and supply delays. The quality of the house is excellent and my project manager, Louie was so helpful at the walk through. My agent kept me updated with the progress and sent me weekly pictures. Overall very pleased with my Del Webb home and love the community!

Pulte is a massive national builder so don't expect to make a lot of changes once you lock in with your design. They are very upfront about not making changes and they thoroughly walk you through every item to be certain you get exactly what you want. If you change your mind later your out of luck and can only blame yourself. The sales team is very good at explaining and documenting every single phase of your build process. I had Scott at the Bellwether development and he went way above and beyond to make it an enjoyable process. Once construction starts Daryl takes over with the actual construction. He is super knowledgeable and knows every single inch of your home and will explain any question you may have. Overall all the Pulte people are very helpful and friendly. They make you feel like you are working with your own private contractor. As far as the community there is nothing better so keep in mind you are really buying into a lifestyle. I can't put an exact number on that, but for us it's worth maybe $20,000 over a standard neighborhood. Once you live in a Del Webb you will understand. All your neighbors are here for the same reason so get ready to be waved to by every person you see. ... More

I had lots of help from the sales people, Hannah and Bruce, that kept me informed on the progress of the building process and the ladies at PGP title that helped me with all the paper work.

Project manager Trent was great to work with. He goes above and beyond.

Sales person promised things that were not delivered I did not know I would be buying a starter home They have addressed my concerns very quickly so I’m happy about that Neighborhood is nice

This has been the most stressful event in our almost 46 years together other than deaths in the family and personal medical issues. We visited the build site almost every evening after the workers had left and, on almost a daily basis, were disappointed to observe incorrect installation, shoddy workmanship, damage done and food wrappers, cigarette butts, empty soda and beer cans laying around. The so-called “finishing touches” were far less pleasing than we expected, such that we paid to have the entire house repainted before we moved in. Our home inspector said “Your house is structurally sound but cosmetically it is a disgrace.” That said our salesperson was excellent and after our first Field Manager quit and his boss took over our ability to communicate concerns and get them resolved improved greatly. All in all, we are trying to move past all the negativity and make this house our home. ... More

Dana helped me all through the purchase process. She continued to follow up on all my questions. An asset to Pulte!

Overall we have been pleased with the builder and extremely pleased with the Del Webb Staff/Community. Only hiccup we are currently in is the builder didn't follow through properly with inspection items that need repair/touch-up. I'm confident that the builder will make this right, thus the 5 Star Overall Rating.

Well the community the people living there the amenities are great but the building process is very disappointing brace yourselves for a lot of frustration .