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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9305 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

9305 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

DELL WEBB SURVEY

  • George D.
  • Verified HomeBuyer
  • May 01, 2019
  • Fishers, IN

The house is well built, but has one design flaw. The furnace room and the laundry room should be reversed. That way hot water would flow quicker to the master bath room and to the kitchen area. Right now it takes a full 2-3 minutes to get hot water to the master bath sinks ( complaint from other homeowners also) After the hot water has been shut off for more than 3 minutes we have to wait again a full 2 minutes to get hot water.We are wasting a lot of water with the set-up we have now. The laundry room would be the same distance from the water heater, so no adverse change there. The only ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good Experience

  • Dorothy D.
  • Verified HomeBuyer
  • April 30, 2019
  • Davenport, FL

Staff was excellent in guarding you though the precess of purchasing a new home here. Was very happy with my new home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

very satisfied, for the most part

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2019
  • Summerville, SC

structurally my home is sound; the majority of the trades that work for the builder are competent, except for the finishes (painting and fine carpentry) and the landscaping. many minor issues needed to be addressed both before and after closing, and the builder's reps were very responsive to our requests and concerns.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pleased

  • Lance G.
  • Verified HomeBuyer
  • April 23, 2019
  • Griffin, GA

Excellent home buying experience with only a few hiccups, primarily driven by personalities and not business practices.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Love the Community!

  • Gary B.
  • Verified HomeBuyer
  • April 23, 2019
  • Wilmington, NC

Needed to have some problems solve after I move in. The workers were great! Friendly, got the work done, trusting, Nice.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overpriced home in a beautiful community

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2019
  • Durham, NC

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

good services

  • Luis F.
  • Verified HomeBuyer
  • April 16, 2019
  • Mesquite, NV

excellent location, good quality of service and material

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Better than average

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Mesquite, NV

We have found some sloppy work but for the most part the home is better than average. Things I have not been happy about: needing a step to get from my car in the garage in with my groceries! For seniors this high step is dangerous. The front door is fine, why does the garage need such a high step? I have mobility issues and walk with a cane. I cannot get groceries in my garage/house door! Also there have been places with sharp edges, one at the shower, others at the island.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

modifications

  • Richard D.
  • Verified HomeBuyer
  • April 16, 2019
  • Frisco, TX

We bought a house that the specs we already determined but construction had barely started. We would have appreciated the opportunity to tweak some things but we not allowed to change anything

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Sloppy Painters

  • Philip S.
  • Verified HomeBuyer
  • April 16, 2019
  • MARANA, AZ

So many drops of paint on tile and carpets, hasn’t anyone heard of drop cloths? Convection ovens are commonplace today, but not in our new house.

Del Webb responded:
Thank you for bringing the paint issue to our attention. We will share your comments with the local leadership team and if you have additional feedback, or need assistance with anything, please feel free to reach out to us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Love the communication and involvement...our home is great!

  • Marlene H.
  • Verified HomeBuyer
  • April 16, 2019
  • Rancho Mirage, CA

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The workmen are better than the architect

  • David W.
  • Verified HomeBuyer
  • April 09, 2019
  • Brea, CA

The house appears well-made with attention to detail. The planning could be improved. In my home, two of the bathrooms are right next to each other. Gutters are an extra-cost option. There are no electrical outlets near the toilets. In particular, a development intended for older folks should attempt to accommodate their needs. For example, changing the AC filters requires climbing to the 10 ft. ceiling. Grab bars should be standard, doors should be wider to allow for potential wheelchairs.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

FJI

  • Homeowner F.
  • Verified HomeBuyer
  • April 09, 2019
  • Vail, AZ

Very Good Quality at a fair price !

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Two main complaints

  • James M.
  • Verified HomeBuyer
  • April 03, 2019
  • Greensboro, GA

All doors were not installed to close properly. Cut 2 holes in outside wall for stove vent.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Expected more

  • Gary K.
  • Verified HomeBuyer
  • April 02, 2019
  • Mesquite, NV

Make sure you get what you are told and what you see in your model

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Tv the sale gave us every thing we need , Zac customer service was very responsive for any issue.

  • Ezzat Z.
  • Verified HomeBuyer
  • April 02, 2019
  • Fredericksburg, VA

The home generally is beautiful. The deal was good, People is helpful . We found some little issue in new building as usual , but del Web send team to cover it . So far We are happy with our new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - People are friendly and wiling to help you with your questions

  • Jana F.
  • Verified HomeBuyer
  • April 02, 2019
  • Frisco, TX

People are friendly and wiling to help you with your questions and concerns.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - It is a very good community to live.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2019
  • Richmond, TX

It is a very good community to live.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2019
  • Wilmington, NC

The sales and marketing people are at the top of their game. The building crew/foreman are average. I have had a few issues, and they are eventually worked out, but it is slow going. It seems that they are concerned with getting these homes built quickly, and that is the priority.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - So far Pulte has responded to and repaired the small things we

  • John J.
  • Verified HomeBuyer
  • March 27, 2019
  • Buckeye, AZ

So far Pulte has responded to and repaired the small things we have found needed attention.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Villa in Tidewater

  • Nicholas S.
  • Verified HomeBuyer
  • March 26, 2019
  • Estero, FL

Overall I had a good experience with Pulte.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

So far so good.

  • Peter S.
  • Verified HomeBuyer
  • March 19, 2019
  • Albuquerque, NM

We've been in the home a month and 1/2, and have not discovered any major issues. A few minor issues were discovered and were dealt with right away. So far our experience has been very good.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Love our house

  • Cherie S.
  • Verified HomeBuyer
  • March 19, 2019
  • Lakewood Ranch, FL

It was a pleasure working with our field manager John. We believe any issue that came up he resolved immediately. We cannot say the same about her 30 day walk-through. Like any home you find issues after you move in. At this point we believe we are not getting honest answers and a run around on problems that need to be addressed. Our advice is make sure everything is fixed prior to closing

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Del Webb - Overall, the home buying and building experience was positive.

  • Susan D.
  • Verified HomeBuyer
  • March 18, 2019
  • Frisco, TX

Overall, the home buying and building experience was positive.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Very happy with the our new home at Dell Webb

  • Robert M.
  • Verified HomeBuyer
  • March 15, 2019
  • Wilmington, NC

All new homes have some issues but our experience with Dell Webb/ Pulte, has been positive. When we sent items that needed to be addressed, they were fixed in a timely fashion. We LOVE this community!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5