Del Webb Reviews

I completed the building process from 1300 miles away. It would not have been possible without a construction liaison who stayed in close contact.

The rep that did the virtual walk through (because of Covid-19) was excellent really knew his stuff. There were a few minor issues that need to be addressed and based on what I have experienced I expect them to be handled in a timely manor. Because of the Covid we are transitioning to our new home in phases we hope to be settled in soon. I would highly recommend the people we worked with. We are putting together a punch/warranty itemized list that needs to be addressed. I expect that it will be addressed and resolved to our satisfaction. Check back with me in 6 months and 1 year.

All in all a good experience

House was finished on schedule. Everything was finished including the planting. There was no punch list. After we moved in there were several minor issues that were addressed very promptly. I was surprised by a $550 want bill for the first month especially since we were only in the house for three weeks

Smooth process, quick to respond, quality product

Everything went according to the schedule laid out at the start. Problems were small and addressed quickly.

We are very happy with our home. It seems to be built very well. However, Pulte Homes does a LOUSY job with the lawn. It’s not rolled and it’s so lumpy I’m going to have to have a load of dirt brought in to even it out.

So far a great experience. Few things could be improved on but all in all good experience.

I am curious as to why the model home of the Refuge, which I chose, has two lights built into the ceiling of the second bedroom and I have none. The overall quality of the home is quite good and I’m very happy to be living here.

Del Webb is great for seniors!!!

Good location and well maintained

Great house with good workmanship

It was a smooth process from beginning to end

Sales person very responsive to all question. Very informative about process at Del Webb.

Overall a pretty good experience from start to finish.

Not a custom builder at all

We are very satisfied so far. Everyone has treated us like family.

Our new home is beautiful!

Many lay-outs to choose from although there were no apartment models available for viewing when I purchased my apartment in Building 1.

Fun to work with from the sales through design phase and build phase. We have enjoyed our new home.

Must realize builder putting up homes pretty fast.Some sub contractors not real experienced.Warranty however helps resolve issues. I was not happy with Pulte financing initially however it was resolved. Person i worked with not knowledgeable not explained all aspects of financing. I found out on my own. Field manager/warranty manager great.Had contact and able to see it being constructed.

We love the design of our Martin Ray home. It was finished on time and we love how the community is laid out and how nice all the neighbors are. We are very happy to be a part of the neighborhood.

Anthony made the experience during this unusual time very easy, he kept us up to date with the delays and worked hard to get house finished. My only complaint is the painting and calking are not up to the price paid for home.

Overall, a positive experience. There was no pressure and a model was available to examine. Not being allowed to select room colors was a disappointment. They can keep flooring choices straight in various locations so why not paint colors? The light fixture in the dining room was not centered and there was no outlet in a needed location even though there was one in the model. The kitchen exhaust fan is very loud. There could have been more options. For example, being able to get (& pay for) a solar tube to light center of house. Being able to select ceiling fans rather than pay for builders fixtures and then immediately replace with fans would have been better. A couple of things could have been articulated more accurately - the million dollar termite warranty is actually 100K per year over 10 years and the last 9 only are valid if you hire the pest control company. There was supposedly a deal with an alarm company but that was a wild goose chase. What was done was done extremely well. Both my real estate agent and private building inspector said that the house had the fewest deficiencies they had encountered. There were weekly calls from the construction manager and any questions were promptly answered responsively. The quality of the work reflects on him primarily. Del Webb is fortunate to have Steve. After 2 months, it is too soon to make a final assessment as how things hold up is important. ... More

Response to all issues has been phenomenal. Would like to have seen some leeway in how the interior of the home is laid out. I.e. light switches, lack of lights in closets