Del Webb Reviews

I was very nervous to go thru this process, but it is the best decision I've ever made. From the attentive sales team, to my fantastic construction manager, to the high-quality home I now have.... everything was flawless. Would not hesitate to recommend Del Webb!

Pulte is building the homes in Kimblewick too quickly. I had two in-house floods because installers couldn't find studs, they found water lines to puncture. My fireplace wasn't completed before the dry wall went up, resulting in no electric power to turn on the gas fireplace. A hole was cut in the drywall to fix this problem, but the hole is still there, even after promises to send a drywaller and painter over to fix IT! I owned a Pulte constructed home in Apple Valley, California. They took their time building it and it was sound. Didn't have near the problems that we are experiencing now! I hate to say this but, I am NOT happy with Pulte. Neither are most of my new neighbors! We feel for the amount we paid for our homes...Pulte has left us DOWN. I don't expect you will share this with buyers, but at least you should share it with your bosses. What happened in Apple Valley could happen here. ... More

From our purchase with Brendan , build with Kelly, and final fixes with Mike our total experience was quite good. The whole process took much longer than expected but then the supply chain crisis and lack of skilled workers was really the issue. We are pretty well settled in our home after 5 weeks and are very happy with our decision to buy DelWebb!

If you have the opportunity to work with Caryn in Port Saint lucie, you will be treated like family. Caryn was very caring throughout the process and was always available for me when I needed further explanation of the way things will happen. Its my first time building a new home and living in a gated community, sCaryn was able help me through the processes with a smile on her face always.

Mediocre construction and responsiveness overall.

I have worked with a lot of new construction in my real estate career so I have some experience with the build process. When having our home built our salesperson Samantha and our Construction supervisor Steve both went above and beyond our expectations. They addressed any issues in a timely manner and were extremely cooperative with all of our independent inspectors.

My Field Supervisor was excellent but unfortunately some of the contractors Pulte used were not. Some of these contractors. especially painters, did very poor work and seemed to have no accountability or supervision.

The subcontractors used to do the floors, windows, painting, grouting, cabinetry and final cleaning were all substandard. They had no attention to detail and were clearly rushed. There are a lot of quality issues that we now have to spend our time on to get repaired and nothing is fixed completely the first time. We are so disgusted with the lack of quality that we would never have bought this place if we knew how the house would’ve turned out. We are getting a lot of excuses from our warranty person who has told us he has 300 houses he is responsible for. We paid close to $400k for this house and it definitely wasn’t worth it. Be forewarned if you are buying that you will need to document and follow up on all of the issues. One example is that our frameless shower door is leaking so badly from under the door that it soaks an entire towel every time we shower. We were first told it was because there wasn’t a plastic threshold placed under the door so one was put on but it was put on too high and water is still leaking underneath. Now we have to have the entire door removed and tiles replaced to pitch the tiles differently so the water doesn’t leak out. This is not happening until mid August, which is almost 8 weeks after closing. The window trim and baseboards were not painted properly so there were scrapes and dings and multiple places where the paint on the baseboards was totally missed. The painters left countless drops of paint on the pavers in both the front and back of the house. If we hadn’t requested help to fix nothing would’ve been done. And when they sent someone to try and clean up the paint they did a terrible job. We were led to believe that Delwebb builds quality homes and we would totally disagree. They have serious problems with their build and finishing process that need to be addressed but I doubt they will. Also The cleaners did a horrible job cleaning the windows and floors. And they do not clean baseboards because it’s not in their contract. We also have electrical issues with circuit breakers popping all the time. I literally could go on and on but I’m getting reagitated writing this. I think you get the idea. ... More

Terrible experience! Poor quality! Poor planning. Very poor management of the home building process. I would recommend that doing business with Pulte should be avoided.

overall, the site manager was extremely efficent. Quality of workmanship on the tile and grout below standard of a pulte home, Previous Pulte home was a amazing. Overall, less quality on the Southern Springs location.

We have dings on our cabinets and the responsiveness to this issue is not great. However, our GC Frank was very good to work with and overall the house is pretty nice.

No issues so far. Thank you

Dan our sales rep was excellent! Very friendly, helpful and extremely responsive. Always keeping in touch and helping out with everything. Pulte Mortgage not so helpful. I filled out a separate survey for Pulte.

I think the final product is good quality. The communication is very lacking in the building of this community.

I was told that Pulte was a quality home builder, but our experience (and that of our neighbors) has been far from positive. Pulte has cut corners, downgraded its materials, and provided poor workmanship. We have had problem after problem, and I would not have bought into Del Webb had I known what I know now.

Door position are poorly designed. Closets need work, kitchen shelving is terrible

Responsive to concerns and efficiency.

Our experience and the journey to our new home was excellent!!!! Caryn in sales was wonderful……very professional, friendly, and empathetic with the construction environment we all faced. Kelly in construction kept us informed and was very accommodating with any requests we had. Our only issues were after closing with the HOA who could have been more welcoming.

From the moment we entered the sales office to the closing day (and beyond) a comfortable experience

Our salesman Jerry was amazing from start to finish. Really professional and a true gentleman. Our project manager Roby was very knowledgeable and worked tirelessly to ensure our home was in exceptional shape when we closed. Love our new community.

It has been a very positive experience

We spent a lot of time figuring out where we wanted to live, and Ave Maria was the best option for us. Living in the Del Webb community is perfect for us and has all the amenities we need, plus we loved the home options, and the lots that were available. I would call this our "dream home", and we are very happy with the process and the quality of the build. I would definitely recommend this area, the Del Webb community and Pulte Homes!

The supervisors for Pulte homes did not handle the trades properly to insure the work was done properly. The home was barely ready for the closing date. We paid for an upgrade to the paint color anticipating it would be a better grade a paint, not true you can wipe it off the walls easily with a wet rag. Went to Sherwin Williams to get some touch up because of that and they would not sell us any because the painters use builders grade which is watered down paint (exact words from SW). Found out no insulation was placed in the attic and that had to be re-done. The house was not really construction cleaned for us to accept, but had no choice but to move in. Not a good experience but the construction of the house shell seems good. Also the Phoenix systems pre-wire job was awful we had to bring a contractor to fix their work, Pulte needs to look for someone else in regards to this trade ... More

Given the economy times, there were delays. These are not customed homes, design flexibility and options are limited to what is offered. Yet, same model has endless possibilities based on customer selections. Building. Sales, and desig team were responsive to my questions. HOA, two HOAs, did not expect that. Bylaws are strict recommend being up front w new buyers about the 2 HOAs. That seems to be the greatest challenge to many residents. The activities available to residents have variety, are well priced, and are very enjoyable.

I am not happy with how our whole build went. We were sold a lot that had to wait 4-1:2 months to get approval to build. We ended up completing months after people that signed contracts months after us. Was not contacted and informed as we had to call or got no updates.