Del Webb Reviews

Bill our salesman and Eric our project manager were very responsive to our questions and concerns. Our only issue was the slow response in completing the installation of our hood shroud after we closed. That took a month, which seemed too long for a 10 minute job.

House not built in the Garden home section but in 55+ section nearby. After corrections and short delay, we obtain our new construction. So far, no issues and we think it's a 4-star rating.

However, after moving in, one quickly realizes that Pulte does not give the same level of craftmanship to the buyers' homes. The foundation, structure, and layout of their homes is wonderful. But, they are lacking with the finishing touches. The paint is awful; you can see white through it in many areas. If you try to wipe off a mark, you instantly expose the sheetrock. Additionally, the paint job (along with the grout and caulk) is sloppy. There are drips, runs, and missed areas throughout the home. It's just regretful that more effort wasn't given to the aesthetics of the home. A second coat of paint, neatly applied, would go along way in making buyers happy. There are additional things incorrect in my home, such as: receptacles that are upside-down and not working, missing grout and a door sweep, and uneven pavers. Again, it's the small details that would have made moving in to a brand new home much more pleasant. Afterall, who wants to move into a brand new home and have to request a dozen items to be repaired. With all that being said, I love my community and home. I just wish I could have moved right in and started enjoying the amenities, rather than correcting errors. ... More

I have weeds instead of grass. So much for having an inflatable pool for my nephew's birthday. Numerous problems that are taking awhile to get looked at. I have sent the list to the builder and the sales rep.

Process went very smoothly with no surprises and no unexpected delays.

My home was not cleaned upon my arrival. Multiple repairs not done. The response from Elaine in sales was wonderful. She facilitated help from construction manager Ron who responded right away and had Steve meet with me to help. Ron and Steve are also great and really helped me. I am meeting with the warranty team, as my backsplash needs to be replaced due to numerous incorrectly installed glass tiles. There are several other installation issues that Ron is helping me to correct

We are very satisfied overall with our home. Our builder was always very responsive and was able to answer all our questions and address any thing we brought up. Our sales person, however, did not always tell us the truth but skated around Our questions at times.

We understood that because of all the supply issues taking place our home building experience would be a struggle. Our building manager, Jesse, did a great job of handling everything and issues that developed. Jen, our sales manager, was a true gem that helped us when we had real issues. Our biggest problem was when upper management informed us 2 days prior to our "non negotiable" walk thru and closing dates that they would be delayed. Jen and Jesse jumped in to help us get in our home on the date promised.

Ryan and John both did a great job on top of things. Material and labor issues caused some delays.Still waiting on modern garage doors over a month after closing.

It is best to be on or near the construction site during the building of your house. Even with all the technology available today, face to face has a better impact.

The home is very comfortable

I know Pulte Homes is a production builder and NOT a custom builder but a little flexibility on Pultes part would not hurt their "bottom line" and allow the buyer to make small changes (which the buyer would be happy to pay for the change).

From builder site foreman and sale person great job !!!!

Level of finish work inside, and outside was surprisingly good. Time to complete the home for closing was disappointing. it took about 11 months from our first deposit and paperwork signing. Building of permanent amenities, clubhouse, pools, tennis courts, etc. still has not started as of this writing but we are paying FULL HOA FEES with no amenities even in sight yet!

Nice home overall; however, issues take longer than expected time to be resolved due to getting the subcontractors to return and fix the problems.

Overall homes are good, there are few places where they don't look great.

salesperson and construction manager were extremely professional and very easy to work with

Overall, the experience was very good. There were some quality problems with painting/caulking/grouting and splattering of paint on the hard wood floors. But the house is well constructed and closing process was very efficient.

If it weren't for Jerrad I would have had a very negative experience. Even though things were late arriving in the building procedure he would keep me informed of what was going on.

The home model was fitting us well as retired individuals. The construction is very nest.

We had many options for the interior and exterior for upgrades which makes the home more customized. All of the people that we worked with have been very good to work. Our sales agent - Janet was the best!

It was great to see the house while being built. However, Pulte does not consider the buyer very well - requesting I travel on Thanksgiving week. The time to visit should be better planned along with closing time. I was fortunate since Pulte worked with me on the timeframe.

I enjoyed working with the entire team at Pulte. Although the home was delayed, the final home was beautiful; worth the wait. Ed and Adam helped through some rough spots and delivered the home I wanted.

Downsizing after 35 years in your home is a complicated process but the sales and construction field staff made our move to a Del Webb community a positive experience. Thank you Siobhan, Josh & Zach

We received our home in great condition