Del Webb Reviews

Pulte seems to care about the quality and seems to be very honest and truthful. We had a great salesperson and construction managers. They did do what they said they would do. Only negative I’ve run in to was getting things done after closing thru their warranty department - they are most likely short-handed and overworked. If I had to do it again, I would not close until every single issue (punch list item) is done satisfactorily - no one has any motivation to work on a house that has already closed and warranty department is slow.

Beautiful home, modern design in an exciting new community. Good and speedy customer service. Improvements in quality control can help make the full experience even better.

I am glad to be in my new home finally. I was disappointed by 3 months delay in completion of my house but really liked the way the house looked when I moved in. There are couple minor but annoying issues which Customer Care Center is helping me to resolve in timely manner. All together I would recommend Del Webb experience to others.

Started out very shaky, but in the end I was somewhat happy although I end up spending $30k more than originally quoted due to time delays. Maybe it was the joy of seeing the end of the project.

The Pulte personnel I worked with were professional and helpful. They were also supportive as we worked through each step of the process which made the process of buying a house easy.

Overall our experience was good. We were not initially impressed with the sales team in the beginning. I believe this was due to more potential buyers walking through the door than agents to service them. Once we were in the contract process, things improved. Everyone we dealt with at DelWeb were great, especially the design consultant and especially our Construction manager who was fantastic. After closing we had some additional issues pop up that we didn’t pick up on during the pre closing inspection. Those issues were immediately addressed. Same was true with some warranty issues which were addressed with no hassle. I would recommend a DelWeb community based on my experience. ... More

The construction manager was responsive to identified issues and special requests. He was always professional, honest and dependable.

Quality standards could be improved but better than other builders. Energy efficiency is also lacking - Minimum requirements only.

Our construction manager, Jacob was fantastic. Although we were over one thousand miles away, he kept us updated through weekly emails (with pictures) and phone calls. It was as if we were right there! During our walk-through prior to closing, he helped us identify a few minor issues and then he ensured they were corrected before closing. He really cares about those of us who make his houses our homes. We were truly blessed to have Jacob as our construction manager.

The sales manager and construction manager are very responsive and taking the action on it once the issue has been reported.

House design need some improvements, such as no windows in the bathroom and kitchen is dark. The kitchen needs windows for light and fresh air. Refrigerator space is too small and could not fix regular refrigerator.

Our original home was going to be delayed due to permit issues at nassau County. Our dell Webb salesman, Lance provided a quick move in option that allowed us to move into our new home 4 months prior to our first contracted home. Dell Webb handled all the documentation to switch homes so everything went smooth all the way to closing. Great experience

Overall, we are very excited to be in our new Del Webb house and community in North Myrtle Beach, SC. Our experience throughout the process has been very good. Our project manager did a great job in working closely with us to address and resolve any concerns before the house closing. The follow up with minor issues has been handled in a timely manner. We highly recommend our Del Webb community to others,

We would definitely recommend Pulte to family and friends.!

I love living here. A few minor glitches but finally getting them repaired.

Expectation set of six months to build. Reality was 12 months. I understand this is getting better now. Small issues were taken care of quickly

All in all we are very happy and satisfied with our new home. Our customer care representative has been very helpful.

Our Project Manager was excellent. We lived in a different state while our home was being built and our Project Manager stayed in touch, was very responsive and often sent pictures showing progress.

I think they build to fast and don’t pay attention to detail.

Amy and Jason were attentive to my questions and issues that occurred.

I was an out of state buyer and my site manager Chuck was always there for me. He was very responsive to all my questions and concerns and was honest when we had a glitch or two, but it always worked out! I am very happy in my new home

It is a beautiful home. We were very happy with the options from which we had to choose and, overall, our service was very good. There were a few hiccups that related to lack of workers or supplies, and we would have been happier if this had been more transparent instead of avoiding conversations. At the end of this process, when a major life event occurred for us, every person on Pulte's staff that was connected to our build was exceptional in their handling of our situation and assistance in making sure our house was perfect for us. For this reason alone, I cannot be happier with the Pulte team and my home. ... More

Great that the entire Pulte team has been very quick to address our issues...because we have had several. Repairs and replacements when neded have been great. On the downside, we found several things that we'd ordered (and paid for) that weren't installed prior to our walkthru...they've been addressed satisfactorily but I question how these were overlooked by the builder. In sum, despite these issues, we're very satisfied.

Seemless buying experience. Builder was under a lot of pressure from home owners given the material and personnel shortgages. Overall given the circumstances, quality home with long term value.

Alp was very helpful in getting things we needed for the house. Since moving in Megan has been great with warranty issues.