Del Webb Reviews

I was encouraged to close even though everything in house was not really ready. There was a promise me that within 3 days everything would be finished completely. 3 months later I can't even get date for when they plan on fixing my house. The finishings in the house are well below standard. I think pulte has a lot of nerve advertising that they who have the higher standard. Would love to hear from the CEO of this company and let him know what I think. If anyone other than a computer reads this reply I would love to hear from a human being.

There were lots of hurdles to overcome. The designer was incredible. Closing was pushed back 3 times. The first notification came so late that my belongings were in storage and I was due to leave my state in 3 days. I was compensated so that's a plus.(Closing was over a month delayed) Then, we closed and I could not move in immediately because there was an issue with the front lock. I closed on Friday and the door was repaired on Monday. Further, there were other little issues. I contacted the customer service team and BINGO! That representative was on top of my list. Truly, Megan restored my confidence in the process. From flooring, tiling, concrete work, lighting and carpentry, all issues were addressed and resolved in a short span of time. That's quality! So, be prepared for multiple delays. In the end, everything does come together and you'll be happy that you took the plunge. Happy home buying! ... More

We love our new neighborhood!

First, love the location and folks in eTown Del Webb are very friendly. The building experience was OK. Our home was delayed which did not shock us but it also sat with no work being done on it for several weeks which was very frustrating. The superintendent we had is no longer with Pulte and the new supers seem to be much better. We feel the quality of the home should and could be better for the price. Pulte needs stronger quality control and higher expectations from their subs. Believe me, I know how hard it is to find workers but if they would hold them to a higher standard and expectations during the build they would probably not have to keep going back to homes to "redo" their work. Overall I would recommend eTown Del Webb but just stay on top of your build, be involved. ... More

The process with Pulte is outlined well but still overwhelming for a first-time home builder. The challenge of supply chain and sub-contractor shortages added a lot of difficultly for the builder, but our home was completed on time. We hired third party inspectors, which I would recommend even for a new build. Our construction manager, Anthony, was always very responsive, patient and kind in spite of how stressed out and demanding we could be at times. We have lived here a week and love it! Our lifestyle director, Claire, has done a great job building a sense of community among the residents. Everyone is so nice, and it is fun building a new neighborhood together! ... More

My experience during the build process exceeded my expectations. Lance was proactive and responsive throughout. However, I was encouraged to close with several punch list items that are still outstanding almost two months later. It seems that once you close you move way down on the priority list. Sadly, this has tainted my opinion of the house and community.

Purchasing a home should be fun and memorable. Unfortunately, not the case. Most of the key Pulte people are nice and actually attempt to make every effort to satisfy you, until you close. Once you close, then the smiles disappear and your left with unfinished work. Warranties that have no time limit on being fixed or repaired., since they already got you. If the sub contractors were supervised than they might not have so many problems afterwards, but they are left alone to do as they want, and no one cares. I have many issues that have to be repaired and I sound like a broken record inquiring about them, only to be emailed updates that exceed 5 month waits. This is ridiculous. Ask around before you purchase in this area. ... More

Workmanship...not impressed, Closing should have been easy (cash deal) however it was anything but, Many small issues such as wallboarding over ceiling light sockets during construction, initially installing cabinet and door hardware in the wrong finish etc.

Our project manager was not trustworthy and the quality of our home is extremely poor due to his lack of proper management. He lied to us on several occasions and we are still waiting on several unresolved issues.

The Sales person and construction manager were so great - really made the process easy even though we were 2500 miles away!. Very pleased with our new home in Stone Creek.

Overall good experience throughout process

Question everything and get things in writing. The sales rep specifically stated that I needed to get my down payment in asap to secure everything , especially since the interest rates were going up. I did this but my interest rates were not secured. There was more that should have been done to do this and she never said anything about it. As a result it cost me an additional $5500.00 to close my loan.

I guess it ok !

This is our 15th home purchase from various locations around the country. Del Webb has been our best overall purchasing experience.

Seamless and the sales rep was fantastic

The workmanship was the most shoddy I have ever seen. I also have received every excuse under the sun with regard to repairing items on punch list. I’m three months post close and still have the majority of items unresolved. The project manager blames the sub-contractor and sub says it’s not his problem. Appointments are made and no one shows to repair. I will be reaching out to an attorney going forward.

I enjoyed working with the Pulte team to purchase our new home. Once we were in and looked around closely, I was disappointed to find things like the paint quality and some of the fixtures were not very good at all. I wish the builder would have used much less water in the paint and upgraded things like the water connects for the sinks and toilets, as well as the towel racks and toilet paper holders.

I can’t say enough about the builder. I only had a few small things that needed attention. Scott came to the house. He was FANTASTIC. We are very happy with our home and the service we have had from the start. I would recommend them to my family and friends.

My salesman helped me during entire process. Especially especially since I did everything from purchase, decorating choices, and closing ande made it easy even though I was in California and Able to accomplish it all.

Our realtor Patrick Beach was contacted by Pamela Williams a sales professional at Del Webb. There was a brand new home that had just been completed in September. Between Patrick and Pamela they knew the home was a great match for us. The following day we scheduled the first appointment with Pamela. We fell in love with the house after spending time checking all the amenities. The last home we had custom built on 3 acres out in the country. The craftsmanship we exceptional. What really made the difference is all the activities and new people that were moving into the area. We put down 10% that day and closed in 30 days. People are friendly and many of them are active as we are. Very happy with the builder and the area. ... More

The experience was great, they made everything so easy. Very good communication.

The commitment and support we received from Caryn and Kelly was outstanding. Caryn was very kind and understanding, and always made herself available to answer questions and provide periodic updates. Kelly provided great communication and was attentive to our needs as he guided us through the construction process. We hope to have great memories here at Del Webb.

This was my 3rd new build but the 1st being single. I can it was just a easy as when my husband was here to help with the negotiating.

Our affinity for forward thinking floor plans and comfort led us to Toll Brothers and Pulte. We stumbled upon Pulte's Del Webb in December 2021 and fell in love with the community, thoughtful planning and amenities. The value is much greater here than in the Northeast corridor (NJ). We are very happy here.

Bayview Del Webb is the worst Del Webb built and trustworthiness. I visited Del Webbs in Raleigh, NC and every single DelWebb in Florida. I bought here because it was new and I believed in all the other properties I saw. That it was basically following LakeWood Ranch Plan. Now I find out a 5 story apartment complex and strip mall are going in behind me! No privacy. And I’m at the mercy of all the noise that will come from the apartment complexes and the strip mall. Did my salesperson tell me this NO!!!! Just wanted to get the property sold and built out before this became a known reality. DelWebb has no plans to put up a concrete wall and tall trees. So the Oasis I experienced at all the other Del Webbs will not be my experience and the dream I thought I was getting. I cannot wait to sell in 2 months!!! Never again. ... More