Del Webb Reviews

Very sloppy new house presented to us

Finish work quality sub standard. I Upgraded trim package but the majority of door ways the casing had to be ripped down to fit.

Project Manager was always a pleasure to work , as well all staff members with PulteGroup where always great to work with.

Mortar and debris in pipes caused flooding in house 2nd night. Consistently finding problems in the contractor poor workmanship. Response to correct problems is often slow to none at all, often requiring me to constantly follow up. Workers still in neighborhood play music so loud it interferes with inside comfort.

We purchased a spec home so we did not have a longer relationship with our builder. But the time we spent on the finishing stages of our home were very positive. We still have a few open items but they are being handled to our satisfaction.

I cannot begin to tell you how Del Webb homes changed my life! As a newly divorced single lady, they helped me through my 1st buying experience so well that when we upsized after my remarriage, it was a no brainer to buy another. Their amenities and lifestyle programs are great! Both times I signed a sales agreement and moved in with punch list completed in less than 3 months! For me, the quick move in spec homes work better! I loved having new construction built with quality and can't wait for our clubhouse to be completed! Their entire team is helpful from the time you search on line, to the day of closing! Good luck if you read this post! Ask questions and meet as many as you can who actually live where your moving! ... More

From dealing with Stephanie on the purchase, Stacy in the design center, and Mike our project manager everything was smooth and stress free. We came from a different local development and had the exact opposite experience there. It was a pleasure to deal with everyone along the way. My wife and I couldn't be happier. Thank you!!

Very difficult to get issues fixed. Quality issues especially with paint and trim

Very easy home buying process. Construction timeline was accurate. High quality construction and responsive QC process

Communication is the 'key' and as new homeowners, we felt everyone, including the manager and the sales office personnel and the loan process team as well as settlement, all were sensitive to our needs for effective and efficiency communication.

Our Project Manager was excellent. We lived in a different state while our home was being built and our Project Manager stayed in touch, was very responsive and often sent pictures showing progress.

Lots of issues with the home found in the first month! Still waiting for repairs. Closed late. Overall, not happy!

We love our new Del Webb home. They were on time with our finish date and closing went smoothly.

Update during building were timely. Warranty fix updates seem to be slower. We are very happy with our new home, but would like to get the warranty items taken care of so we can relax.

I think they build to fast and don’t pay attention to detail.

Overall the moving in process was very good. There have been certain areas which have needed to be fixed. This involved contacting the right people to resolve these issues.

The salesperson Tim was excellent. The oversight and quality control by the general contractor Trent is obviously lacking. We came from out of state and put our trust in him to give us a quality home. We have a 2 page punch list of repairs for sloppy workmanship that we paid for. So far, the repair people have not showed up or say they will come back and didnt. This is such an inconvenience and has ruined any excitementwe had moving to Florida. Having bought new construction before, this is not acceptable.

Great experience from start to finish. However, placed several service requests with Pulte with no response.

Amy and Jason were attentive to my questions and issues that occurred.

Closing process was delayed three times. Problems on walk through were numerous and were not fixed/completed at closing. Now I will have to deal with the issues through the warranty process. I don't expect that experience to be any better.

This was our third new build so we believe we've gained a little knowledge and experience with purchasing new homes. This one from Del Webb was nice at the introduction however, having to wait 10 months to close on our new home all the while watching interest rates climb. What is the earnest money good for? That's an experience we did not enjoy at all. Priority should have been given to lock in rates when earnest money is given. Yes we understand about post covid supply issues, but why are the buyers the ones you wait and end up having to pay higher payments? Not good business.

buy elsewhere buy elsewhere buy

I was an out of state buyer and my site manager Chuck was always there for me. He was very responsive to all my questions and concerns and was honest when we had a glitch or two, but it always worked out! I am very happy in my new home

Overall the house is fine, but I paid for grand. The quality of workmanship is disappointing. It’s all subcontractors who don’t care. Literally watched a painter walk across my new floors with a wet paintbrush hanging down by his side. If the simple things had been done well, I’d be happy.

I AM NOT PLEASED WITH PULTE. THEY JUST WANT TO GET HUNDREDS OF HOMES UP AND COLLECT MONEY.