Del Webb Reviews

We were immediately impressed with Del Webb Bayview in Parrish, FL. Our salesperson, Valen, was trustworthy, informative and professional. Not only did she make our home selection process easier, she also assisted us with several home design choices after our sale was complete. Our field manager, Jared, was responsive and meticulous. Jared involved us in the build process and kept us informed and comfortable, answering all our questions. Issues were mostly minor and typical of those you’d experience during a new build. Most important, all were all handled quickly and with no pushback. We are very happy with both the quality of our new home and the quality of the community amenities. Everyone at Pulte we dealt with during our home build was courteous and professional. While we don’t expect to move, we wouldn’t hesitate to build with Del Webb and Pulte in the future. Only reason for a four star rating on value is related to the overall craziness of the real estate market over the past few years, nothing specific to Pulte or Del Webb. They were priced fairly in relation to the market and were one of the only communities allowing us to select interior finishes and other upgrades in March of 2022, while most others were auctioning off homes with predetermined finishes. Overall, we were impressed with Pulte and Del Webb, and happy with our decision to build in Bayview. ... More

First and foremost I commend Kailey she is the sales representative who assisted me the 2nd and 3rd time I visited delwebb sunbridge. Her service/care very exceptional. She is approachable, friendly, dedicated, sincere and a very kind heart helping clients. She guided and assisted me from the very start of the buying process until the closing date. She gives me updates, I can text her anytime even at night and on weekends she is always available to attend my needs and she tried her very best to attend and answer all my questions and took actions in all my requests. I can't thank her enough how grateful I am that she is one of the people who helped me to fulfill my wish/dream to buy and own a house. She encouraged me how to get resources which i almost gave up my goal to buy a house but because of her i was determined to fulfill my dream to be a homeowner. Thank you so much Kailey. After 18 years I've renting an apartment & you helped me to attain one of my dreams to become true. I highly recommend Kailey she is the best representative ever. Bravo Kailey. A million thanks to you whatever you did to me had a great impact in my life now it changed my life 360 degrees bec I'm already a homeowner at last. ... More

After moving in, we found that the water main shutoffs were not connected to the house. Getting that issue resolved resulted in our lawn and grounds being dug up and left in an unsafe condition. We’re still trying to get that resolved. We have been told by our lawn maintenance company that because of that improper grading, erosion will prevent a proper lawn from growing. Another issue, following a toilet backup after 3 days of moving in, we found that our driveway had been paved over a sewer blow out. That issue was resolved by digging up that portion of the driveway and exposing the blow out correctly. They then repaved our driveway. Another issue that was resolved hd the panty door in kitchen, which was meant to be opened into kitchen, having to be rehung so that the pantry door opened into the pantry because the oven door would not open with the pantry door handle in the way. That resolution with the pantry door opening into the pantry causes us to have to enter and walk around the door to ge to the other side of the pantry. Lastly, after moving in we found a gas leak at our hot water heater in the garage. We left the garage door open to vent the gas until the builder contacted the company responsible to replace a broken gas valve. ... More

There’s not enough options to pick from. The yard there was no option Had most of our home tidied and didn’t receive the right color of tile Been easier to put in the back patio before moving in. We didn’t get our garage doors painted

My builder Garrett was the best! He would answer my phone calls on the second ring. Garrett was very attentive to my every call, thought and concern. My closing was delayed due to the sloppy painting of the inside and outside of the house. I was fortunate to have a home inspector with me on my closing for there were many issues which delayed the closing. I wasn’t present for the second inspection because I lived out of state there were minor issues that I only noticed after moving in. My suggestion to DelWeb would be to focus on quality not quantity.

Too many delays in the build process. Changes in building personnel made for a stressful experience.

The people and the process is excellent. For the price, the quality of materials and workmanship is average. Especially the paint and attention to cleaning details. Response to some after closing issues working but slow.

Everything was great. Del Webb has been a great company to work with so far.Thank you for a beautiful home.

Not very happy they take their time nightmare responsive to your needs and times matter of fact they have no respect for your time.

I was so fortunate to work with Ian on the purchase of my home. He was very knowledgeable and responsive to any ( and all) my questions and concerns. He was accurate and straightforward and very professional but was still able to understand things that were important to me. Even after the closing he responded timely and with accurate information to any inquiry. The project manager for my home Nathan was so knowledgeable about the construction of my home. Nathan attended to every detail and through his organization he was able to follow up on every detail of the project.

The whole entire experience was smooth and organized. Our Project Manager Steven went above and beyond. Highly recommend this group.

The process to decide to build with Del web/Pulte was a pleasant experience.

It’s a house built by humans. Problems and issues always come up; stay on top of your project and have good conversations with your field manager and the final house will be beautiful. We are happy with the house, location and nothing beats the amenities.

Working with max was a pleasure. Very professional and understanding to my concerns.

Our overall experience was a good one. I feel we would have had a better experience with our project manager if we had met before construction began. We got off on the wrong path after our first meeting when we felt like we were not told the truth about the delay in the construction schedule. Yes the delay time was improved after a discussion with the PM. After we moved in we had a great experience with Allison and Mariah on answering questions and approving requests. We have had a great experience meeting our subdivision neighbors. We a very pleased with the community.

We are delighted with our new Dell Web home so far.

My wife and I have had a good experience working with the del-Webb sales team they had a great attitude and there was no pressure to sale. The community is loaded with people of our age. And there’s no shortage on activities, which will keep us. Engage with the surrounding neighbors. It is not an easy task of moving from one Home to another but I can say it is well worth it once you move into a community like this and enjoy the safe and beautiful surroundings of this area at homes.

Look at everything in your house. From the placement of the light switches to the water pressure in your shower. Don't assume that smudges on your floor can be easily wiped up. Do not close on the house until all of your issues have been addressed. It is a very difficult and lengthy process to get problems fixed once you have closed.

Let me start by saying that we love our new home, our community and the environment where we are now living. Del Webb has put all of the basics in place for an outstanding place to retire either full time or seasonally. It is important to know that you are buying a production home, not a custom home. They have some lovely customizations, that we got (many were priced very competitively), but it is still a production home. Pros - The layout of the home, well thought out and planned. - The high ceilings and doors really make a difference. - Simple things, like the number of outlets, really helps! - The "bones" of the house are good (the foundation, CBS walls, etc.). - The organization to help you close and move in to the neighborhood was excellent. Cons - Promises were made on communication that never happened. I learned more about the status of our build from he county building inspector online than from the project manager. Communications is just mediocre and needs improving. - They have so many subs that the individual subs only care about their project. If they break something that is another area, it remains broken until someone who cares fixes it. We had a broken (truly broken) kitchen cabinet 3 weeks before close, we are now 6+ weeks post close and still not fixed. - If you move into an area where they are still building, be ready for CONSTANT trash in your yard (not just dirt or construction debris, but empty cans, bottles, etc.). ... More

Overall the home is nice but there are many little things that need attention. They did not pay attention to detail. I realize they have many companies building these houses, but the quality is not up to par for what you pay.

Bring your own realtor when dealing with Del Webb. My construction manager was fabulous but the work done by the subs was less than good.

Siobhain our sales rep and Josh our project manager were the ones who made the experience what it was. This is our third new build and by far the smoothest and most enjoyable build of the three. Their openness and honesty made them a joy to work with.

From start to finish, we had an excellent buying experience! Lisa, our sales agent kept us informed every step of the way. Mike, our construction manager, had us on several informative tours while the house was under construction. Both Lisa and Mike sent us pictures to keep us updated. Mike did our walk through before we moved in and addressed all of our minor issues! There was nothing major to address. Since we’ve moved in, the small things we have found have been promptly taken care of by Raul.

Low Quality and low quality company management.

We scheduled an electrician to come for warranty work. Did not call or reschedule. Also given 1 week to get across country for settlement