Del Webb Reviews

Very accommodating to your special needs. No high pressure.

I’ve known of Del Webb for many years, even maintained radio services on their older properties years back. I am proud to finally have a home with them. They make very nice communities and obviously solid homes.

Responsiveness to address numerous issues pointed out prior to closing has been horrible. Damaged items, drywall repair not completed and final painting. We have raised issues to numerous parties with no response. They seem to accept less than perfect if you "can't see it" or if they can get by with it.

See above I should have Pulte Pay for the electric bill “they” left lights inn and doors open for 3 daysxNever gave me the Garage opener Today 24 May building discrepancies still not addressed Although Aaro was given credit as my sales rep, I never met him He never introduced himself to me Customer card is a JOKE Answering machine message states you called after hours Itvwas 2:00pm on Friday After 20 calls and transfers back to same message I gave up Had to wait until Monday to get Customer Service!! I’ll stop here.

The sales representative was difficult and harassed us often because we financed through a bank instead of Pulte Mortgage. The construction manager was reliable and easy to work with. The design coordinator was good and easy to work with.

We were told our home would be done by sept, Oct or Dec but was not finished until April 15 which ended up costing us a lot of extra money for rent, 2 furniture moves and storage. Also, the wood on our roof was left uncovered through many rainy days for five months before it was finally covered. We are very concerned about its condition. The final product seems to be ok but I am concerned about problems in the future.!

We were promised updates We were rushed during design due to a hurricane and we missed stuff and now we’re are stuck. Very poor communication Thought we were getting a “gas kitchen “ per design But during design no one told us it was only the range Not the ovens I would not recommend When I escalated to management got no response other than we my husband and can get a contractor and have the granite changed

Our first sales rep was absolutely wonderful, but she left and we were assigned someone else. I sent him 3 emails with questions and he never responded so I was pretty upset. Our building supervisor was wonderful and made sure we did get our questioned answered. Besides the one sales staff, everyone else was great!

The initial workmanship needs a little more TLC. Our team encompassing Todd, Nate, Mike (Sales, Super and overall Const Mgr, respectfully) have been outstanding and a pleasure to work with in fixing what needed to be fixed after our closing.here in North Myrtle Beach. They do stand by their warranty work. I’m sure all will be perfect when completed, which will be shortly.

The Builder is impressive. The quality and workmanship are excellent. A large part of the reason my home is so awesome is due to the diligence, knowledge, caring and professionalism of the Construction Manager, Ben. He was exceptional in every way including his warm and helpful personality.

I am quite happy with the response to a few issues I’ve encountered since moving in. The team responded to me within 24 hours and my issues are scheduled to be fixed this week and next!

Overall quality of home is very good. See above.

It's a very nice and great community

From beginning to end, we were kept informed of every detail involving the construction and the mortgage!

The home buying experience was really very straightforward and easy.

My husband & I built a new home in Sun City & from our 3 day “stay and play” through our closing we had a great experience. Our sales manager, Jarrod, was very knowledgeable & gave us good advice & our construction manager, Carlos, kept us in the loop every week with updates & photos. This was especially important, as we were in another state during the whole process. Carlos has continued his commitment to customer satisfaction by stopping by & communicating with us even after we have moved into our new home. We are so lucky!

Not happy right now at all

Have had a great experience from beginning to end in the purchase/build of my new home. Many thanks to Bruce, Amy, Matt & Gabe for their patience in helping to guide me through this adventure. They definitely made things so much easier. Many thanks to the contractors who work for Pulte. Always pleasant and considerate.

Great team effort from start to finish. Love the home and quality of professionalism Ty all

Many personnel changes during process. Hard to get a response or attention to problems.

Our home is quality built and has had a few bugs as was expected. The site quality person has been extremely helpful and responsive!! We are coming up on our 30 day punch list. Our new oven had a control board failure but has been replaced. The closing could have been better. We were charged $1500 dollars for not closing on the day that the builder wanted to close. Our closing date was moved up 6 weeks and we were not prepared to close on that date. End of May to April 20 was an unexpected imposition when others told us that the dates had been delayed for their homes. Our sales person was not happy and we did not appreciate the penalty when we told the builder weeks in advance we needed an additional week to close. We were closing on our previous house and arranging for movers. The amenities of the complex are great and we look forward to using the community center, get involved in events and meet our new neighbors. All have been friendly and cordial. The sales team and construction supervisors and crew have been great!! ... More

My experience with DelWebb has been awesome. From the sales team to the construction management. Wonderful experience! They are consistent with Communication and left me feeling cared for and heard throughout the process. Now my forever home is complete and absolutely fantastic! Thank you Del Webb Team

I was impressed when I first visited the Del Webb Lakewood Ranch. The community is well-planned and maintained, quiet yet full of amenities for active adult residents. The sales representative is very friendly and professional. The construction manager is very responsive to dress issues arose during the construction. Now I finally moved into my dream home!

We like our home very much even with the problems we encountered and the lacking attention to detail. We had numerous delays which pushed our closing back and caused many necessary changes to our timeline. When we did finally close, the home was less than clean and the painting, both exterior and interior, was terrible. I have been spending time repainting, cleaning paint off hinges, grout off tile floors,patching wall divots, and just general deep cleaning. Getting items fixed has been slow and sometimes fixed items need to be refixed. All in all, we love our community and are enjoying our home but the attention to detail was certainly lacking and not up to the standard of our previous Minto home. ... More

Great experience with our first new construction built home