Del Webb Reviews

From dealing with Stephanie on the purchase, Stacy in the design center, and Mike our project manager everything was smooth and stress free. We came from a different local development and had the exact opposite experience there. It was a pleasure to deal with everyone along the way. My wife and I couldn't be happier. Thank you!!

Very easy home buying process. Construction timeline was accurate. High quality construction and responsive QC process

Communication is the 'key' and as new homeowners, we felt everyone, including the manager and the sales office personnel and the loan process team as well as settlement, all were sensitive to our needs for effective and efficiency communication.

Great home designs and the houses are quality built. To soon to comment on service after sale as I have only been in my new home a few months. Love the vibe of the neighborhood.

We were very hesitant to make this move but so far we are very happy. Hoping the amenities center is completed soon as that will be a large part of the reason we bought in this community.

Tina, the realtor who sold me the unit was extremely helpful. Always returned my calls and answered all my questions.

We are very happy with our new home & community!

We have received NO closure on punch list items since closing in November

From the sales agent Siobhain to the construction Manager Will, there was a sincere effort to communicate construction plans and closing /moving into the home, so we could coordinate a successful sale of the old house and move in to our new home.

Steven our builder was very responsive to any and all concerns we had. I have experience in construction, and Steven was great to work with. Pulte has several builders I recommend if you are building in Del Webb Chateau Elan you ask for him by name.

Every step of the way, all concerned made the buying of my new home a great experience.

Vince was very helpful in the process

Home completed within timeframe. Weekly updates kept me informed of construction progress.

Overall I have been pleased with my new home. Del Webb communicated well during the building process.

Great neighborhood. Reps are great to work with.

We had a great experience with Sales Rep (Bill) who was always engaged with us and kept us updated as to the progress of our home. Our Construction Manager (Cody) was fantastic after the previous Construction Manager had personal issues and dropped the ball several times leading to our home falling behind by 7 weeks. Cody did absolutely everything he possibly could to bring us as close to being on schedule as possible. Overall, Cody was phenomenal in getting us closed. Of course there are always minor issues post-closing and we're working with the Pulte team to resolve them. One item to note is that whoever does the final cleaning on the homes should be replaced since we had stained/dirty grout lines/tiles after the final cleaning. Again, Pulte is working to resolve this problem, but it should never have been a problem. Compared to the many builders that I've worked with as a mortgage lender, Pulte is outstanding when it comes to building a high quality home. ... More

Having never bought new construction, Debbie and Eric were outstanding in answering the many questions I had throughout the process (and still have!) with professionalism, timeliness and patience. The walk-throughs were very helpful. I chose to have my own inspections done for peace of mind, resulting in just a few minor "improvements." Appointments for the design center and smart com technology were great, with knowledgeable and patient staff. Del Webb homes are built well. Debbie was upbeat, positive, and so helpful. Eric was also helpful and very knowledgeable. Closing was quick and smooth - convenient to have it at the sales office. ... More

In the beginning the process was a bit overwhelming but it was really easy because there are people to help all along the way.

We love our house and the options we chose. Our contacts through the build process were very helpful. Luke and Bryan provided the information we needed pre and post closing. Any minor issues we have had since closing have been responded to quickly and to our satisfaction. Lisa in customer service is wonderful. Great experience start to finish.

Overall a very good experience.

Excellent guidance with each step along the way

The Pulte Team did fine work!

House completed well within the window that was promised.

We were very pleased with the communications during the building process. Any issues were immediately taken care of by our project manager. After the closing, however, several small details that were supposed to be addressed were never completed. We were told several items were supposed to be corrected, but it never happened. Still waiting after almost 2 months! Most of the areas to be addressed were in the cleanup/finishing of the construction - painting, concrete splashes, sod rolling, etc. Have had to finally do most of that on my own.

We had a great experience with the build of our Pulte home due to the people we dealt with throughout the entire process. Jeff, Joe and Jonathan couldn’t have communicated any better when we experienced the inevitable labor and materials issues that come up during a new build. They responded quickly and took care of the few deficiencies we encountered during the build process and helped us make a smooth transition to the post purchase customer care team. We started as hopeful buyers and ended up as happy customers and fans.