Del Webb Reviews

Like our new home. Some finishes are requiring more attention

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

Overall our home is wonderful! We have issues that we wished we would have caught at our walk-through. Might I suggest a 2 part walkthrough! 1st day catch as much as you can and 2nd day walk through with fresh eyes. Too many things missed if you are hurrying to close! We Understand you have a year to fix things but when you buy a beautiful new home….it’s hard to wait to make things right!

It was a pleasure to work with Justine. He made it a good experience.

Recently we decided to leave cold winters behind and started looking for a place to winter in southwest Florida. We came across Del Webb Naples and setup a time to tour the models. We met with Bill and he showed us several models. After thinking it over, we came back, chose our model and appropriate options, signed the contract and we were on our way! The build process took just over a year, but Bill kept us up-to-date with almost weekly progress pictures. We made one trip to Florida for a pre-drywall walkthrough, and soon it was time to close! Everything was just as we had requested and we received a quick response to the punch list of minor items we created in the first few weeks of SWFL living. We are so glad that we chose to build this home and know we will be happy here for years! The team at Del Webb Naples made everything easy and we would definitely recommend them to others. ... More

the communications from our sales rep and building supervisor has been excellent. Likewise, the follow-up on any "problematic issues" we've encountered so far has been quite good!

Bought home in minny then flew back to florida till spring. Have only spent 2 weeks there so far

Our experience with this process was smooth and efficient. The build finished sooner than expected. There have been minor finish items that need attention. Though I'm confident these items will be resolved, it's taking longer than expected. Overall, the quality is excellent, but attention to some of the details is missing. I would absolutely and have recommended Pulte homes to family and friends.

Our new house in Sun City will be our second Del Webb home, and we are very pleased with the floor-plans and the attention to details that is included in Del Webb homes.

The builder, Pulte has a great customer communication system in place. The project manager was very prompt and informative on the process of building my home. Everything was done as expected and on time. The community amenities are just now being built and I believe that they will be fantastic and will be beautiful when all the landscaping and walking paths and ponds are finished. Good time to get your home in this community.

Customer care very responsive

The home building experience was really easy. The only thing we didn't like was that the premium Del Webb charged to make a change was cost prohibitive. Everyone we dealt with though was wonderful.

The best help we received was from Brenan our construction manager and especially Andrea our sales associate! She has been great! and always helpful! I would rate her continuing support as a A+++

Project manager was exceptional. Was living far away after purchase and was given a weekly update with pictures which made me feel like a part of the process.

We have had a honest and trustworthy experience from beginning to end.

Sales experience was great. I’ve worked with Pulte in my previous life as a realtor in California and one thing I have noticed is the quality of sub contractors in Indiana doesn’t match what I was use to in California.

John did a great job helping us select our lot and floor plan. He answered our questions quickly and made sure we had all our contact names and phone numbers. James our project manager was outstanding. He gave us weekly updates with photographs as well as any upcoming inspections. The finished product was just as we expected. Karen

Both Mike and Andrew have gone the extra mile in making sure our new home was as complete and comfortable as possible for us upon move in, and beyond move in- we appreciate their time and attention spent getting it right for us!

They do believe in the motto, “Service after the sale.”

Pulte/Del Webb people always very nice, very helpful and very responsive. The price we paid for our home is just the sign of the times….the Northern VA/DC /MD area is and always has been pricey when it comes to buying a home. We are enjoying our home.

Easy process, straight forward. We love our home.

So far my wife and l are enjoying our condominium. We have been happy with all the community events. The vehicles on the other side of Lyman street are a Real eye sore. They need to be relocated elsewhere.

The sales experience was great. Construction people were responsive to questions and issues during the process. And, any construction people we have dealt with have been helpful and nice. The quality of work and items that were acceptable for closing were not great. Poor workmanship on items why no one would think we’d notice. I have to ask….is the goal to turn over a quality home, or turn over a home auickly with major obvious items to be corrected with Warranty work. As I said, there is no issue with the people or the responsiveness. It just seems like if things were done correctly and with pride first, there would be no need for the post closing fixes. Seems like that would make customers happier and keep your recall costs down…..just saying. We are previous Pulte Del Webb buyers from Reno and had hoped the completed home experience would have been better…but, not. If you are really interested, I would be happy to discuss details with you for future improvements. We plan on totally enjoying our home and new location once all the issues are fixed. Thank you. ... More

Although there were some minor construction issues we had a great experience with Pulte. Customer service is wonderful. Would and have recommended Pulte homes to others.

Great construction mgr. warranty work a little slow