Del Webb Reviews

I could not be more pleased with the entire process. Buying a home is always stressful but everyone here at Del Webb Lake Las Vegas was extremely helpful and responsive.

We built this home remote from Michigan and we didn’t really know what to expect. Our construction manager Cody and sales associate Holly did a great job keeping us up to date on the progress of our home on a weekly basis. Construction of our home finished ahead of schedule. The quality of construction exceeded our expectations. Thankfully we had no issues with construction. The entire process was an enjoyable experience.

Just a huge money grab. Price and value are out of sync. Plastic plumbing fixtures?

I highly recommend this builder. From the start someone from Pulte was always in contact keeping me updated on the construction which made me feel confident on my choice. The quality of my home exceeded my expectations and it was finished before the due date. I picked Pulte after looking a few other builders because of their workmanship, price, and the Pulte Team who works to made the process really smooth.

Jeremy our sales representative was very professional and attentive. He made the buying experience easy.

Our Sales person was absolutely wonderful. She keep us updated on the entire process of the the home being built. Every 2 weeks we received a status update on the home from ground breaking to the week before closing. As always, there were a few issues upon closing but the crew was very professional and great to work with in getting the issues resolved. Overall, we are very happy with the build of the home.

The entire process with a new home purchase at Del Webb Stone Creek (DWST) was an exceptional experience. The communication and support from the DWST Team was professional, personable and customer focused. The DWST Team were always timely in their follow up and follow through especially since I was physically 1300 miles from the new home site. The sales/marketing phase with Allen was the foundation of my purchase with knowledgeable and insightful explanations. The Design Studio Experience with Nicki was outstanding in choosing the interior decor. Gordon, my assigned Construction Manager, sent a weekly update including photos of the building stages. I chose Pulte Mortgage for financing with support, guidance and understanding expertly provided by Kirby and Michelle. The entire DWST and Pulte Team realize that they are not only in the construction business but in the people business. I now have a quality built home that was a solid value in comparison with others in the 55+ market. This was my third new home construction experience in my life and certainly the best. ... More

From selection to contract to build to delivery just a class A customer experience. Sales agent Sean was always available to answer questions on the overall process while Paul was always making sure I knew how the build was progressing. Great teamwork as Pulte really understands how to deliver exceptional customer service.

Overall experience was good. Make sure you are fully committed to your choices because changes can be frustrating and expensive.

The house was build well but not great. Little details and finish left a lot to be desired. The process relies on and leaves too much of finishing touches to warranty which is a challenge for timely fixes AND an imposition on our time. We were firm with our punchless but numerous things still fell through the crack ... be persistent BEFORE closing to get things fixed.

Having a few small issues with hardware coming loose, and outlets not working in past two weeks

Every aspect of dealing with Del Webb from lot choice to move in was terrific. The only detractors from an otherwise perfect experience were dealing with Pulte Mortgage and Pulte Insurance. I love my home.

Too long of a response to get things done...workmanship by contractors is just average... BIG DEAL IS NOT ENOUGH DISTANCE FROM ISLAND TO WALL WHERE TV GOES, MAKES GREAT ROOM TO CLUDDERED

Very nice and professional. He is a wonderful person, and helps you wherever you need. I am very pleased to have him as a construction manager

Well built solid home. Brand new and well appointed amenities. Friendly and knowledgeable staff. A lovely community. Glad we bought here!

Sales staff, site construction manager and clubhouse staff - the experience was unique and well orchestrated. Construction materials and build by Pulte is excellent as well as the follow-on services support they provide.

I had small issues and were taken care of within a day

The home is great and We are settling in. Our CM Steve is the best and kept us updated every step of the way.

We have had great relationship with our builder.Any problems we have had they have been addressed in a proper time. I would recommend them over other builders.

Polite and professional.... punch list was minimal because of his attention to detail. Once item was submitted for warranty there was immediate response and scheduled on one call. I know that Pulte is a good Builder and has very good people....thanks.

There was only one real issue that was always present and that was the 15 month wait to build the home. We signed the contract in May of 2022 and were assured that the home would be built by April, 2023. We didn't move in until Sept 22, 2023. The problem was that we had to move to 2 different rental locations due to this delay. We would see our lot set idle for 2-3 months before any workers arrived. Communication from Pulte was spotty and not informative, very frustrating. Once in the home, I believe that it was well built and we are enjoying our living experience. Pulte needs to better inform clients with accurate info. ... More

It was obvious it was not going to be completed o time, but they would not give me an accurate date until I made a lot of noise. I lived in a previous Del Webb and everything seemed just a little better. While the house was as agreed, it seems that every corner was taken to minimize costs. Quality of the materials were not as expected. Nothing wrong, but not up to the Del Webb standards.

Sean the Project Mgr. & Mike the Warranty Mgr. were great & responsive in a timely manner.

I liked the ease and assurance that all the loose ends were handled by Pulte. This included the mortgage, the insurance, and the actual construction. Despite being distant from the build process, we were kept well informed on the progress. Even though the builder was careful to not project a completion date until about four weeks out, the progress was right on schedule for the entire build time. We are pleased with the build quality, but there were several issues discovered after we moved in. Progress on these issues has been poor, but we anticipate some action soon since the Pulte model has been excellence throughout the process. ... More

Our total experience was great. Our construction supervisor was great! He sent us regular updates and pictures of construction progress. We were living 4 hours from construction site, but always knew what was going on. From sales, construction, and closing all went smoothly.