Del Webb Reviews

Nice people but probably all too busy. Takes far too long to get promised things done that should have been done before closing date. I hope I get my refrigerator parts this week.....after 7 weeks. People on the ground are really good people but maybe stretched too thin.

This is the required review

This is a beautiful community and well cared for by the residents and HOA. The entire building process was LONG (14 months). Originally told it would be 9-10 at contract signing. Long periods of waiting with little communication and no sense of urgency. The builder seems more interested in producing their spec homes than finishing the contracted homes. We have built over 20 homes in multiple cities over the years, this was by far the worst experience we have had.

From choosing a home to final inspection we found it to be a great experience. Andy, our project manager, was fantastic and very attentive to our questions. We would highly recommend Del Webb Wildlight for your next home.

Sellers were very knowledgable and always accessible by phone or text when questions arose

Stay away from Pulte developments

We love our new home at Stone Creek. However , the cleaning of the house in general was insufficient Lawn: the attention to lawn and sprinkler system prior to move in was deplorable. Over half the sprinkler heads either didn’t work or were restricted in flow to the point that the St. Augustine in the front yard was in bad shape. Additionally, the Bahia in the backyard is so rough it is extremely difficult to mow. It should have been rolled over for smoothness but honestly the installation was nothing short of just lumps of grass hastily thrown on the ground. The front and side St. Augustine was in better shape but still like walking on the moon (craters everywhere). Due to the local water restrictions I strongly recommend Del Webb install Bahia grass (requires much less water and maintenance) everywhere instead of St. Augustine. We need to be good stewards of our natural resources and this would also solve the problem of Marion County complaints of over usage of at Stone Creek. ... More

Lance our sales agent was great to work with and stays in touch. Pulte closing agent was somewhat overwhelming, too many individuals involved, too many emails and forms to sign. The house is very nice and well constructed. The Wildlight HOA staff are terrific, accessible and very responsive. The neighbors are extremely friendly, active and involved in the community and willing to assist with anything. Overall we have been extremely satisfied.

Great salesperson up front. Overall quality of work and materials including appliances after that have been disappointing..

Alejandro was a great supervisor on our home after starting out with someone else. All minor issues were resolved and the house is engineered very well. Well designed house for use of space and functional.

choose a better sales person than what we did

I really loved working with my sales manager and our construction manager. They were extremely responsive and took the time to make sure I was happy from our initial meeting to our moving in. The quality of the home is good and really enjoying the house and the community.

Over all the experience was good. There were some issues, Brought to Jeff’s attention-awaiting resolution.

Home buying experience went smoothly - no complaints. Just slightly disappointed with some of the limited choices - example: baseboards, interior doors, lighting fixtures - pretty basic and not really my taste - no option to forgo or purcahse our own.

Expensive, hasty build, poor quality, slow to remedy issues. Currently doing our own plumbing fix.

Wish there was more info provided about steps in the buying process. Also since models have higher end features, when making your final selections the design should inform buyers about affects of options chosen. For example, if you select the arch package your baseboards will not be standard (now curves). Found out near end of process videos were available ( and wasn’t told) to talk about steps in the homebuying purchase. More info about earnest deposit and how is applied to final purchase or not. More info also about extra paid for additional options chosen and how it is applied to final purchase or not. People were friendly. Would also say since my spouse had never purchased a new house before that more communication would have allayed fears and more info about process the total build process took over 14 months from start to finish. ... More

Everyone at Pulte Mortgage was nice to work with and supportive. The construction manager was wonderful and so helpful & really listened to my concerns. There were some things about the house I wasn’t pleased with, but overall the quality was pretty good. I thought the house was a little overpriced for the size of it - it is a small 2 bedroom home & the second bedroom is tiny. The front yard is all right but the back yard is very small with a slope where you can’t plant anything.

We feel the home is poorly built. The tray ceiling has marks on it, the tile floor is cracked going into the main bedroom, kitchen drawers are off the track, there is blue “stuff” on the hall bathroom shower tile as if some one, not us, took a shower

We considered several options and investigated them thoroughly before deciding on Del Webb. While we have only been in our new home a short period of time, we are pleased with the available amenities and how well the grounds and facilities are maintained.

You are paying a premium to join a 55 and older community. The option costs range from reasonable to wildly overpriced. We had a good build process manager and we are pleased with the end result. It is a nice tract home. But it is not a semi-custom home by any stretch. The lack of landscaping support post sale is disappointing. The builder gives excuses about the trees being stressed by transplanting, but no help in what to do to help them recover.

Colleen was an informative and responsive sales person--no pressure at all to make the sale. I had a realtor representing me because I was also looking at other homes, but I don't think it was necessary because Pulte staff are top notch. Tyler was a terrific construction manager--knowledgeable, patient, and responsive. I love my new home!

First time purchasing and building a new home - process made easy by Del Webb.

From start to closing all of the PGP teams got us into our new home on time. Everyone worked hard to make the transition as smooth as possible. My wife and me are happy we made the move.

We were very pleased with our builder team, especially our project manager Daniel. He kept us informed throughout the process and responded immediately to our questions/requests. More importantly he was honest and trustworthy.

My Pulte home has been a wonderful experience in all ways.