Del Webb Reviews

Everything went perfect from walk through to signing paper work to moving in..

The house would be so much better if the finish work was better….much better. Ethan, the construction manager is a fantastic rep for your company and is currently addressing the many issues with the workmanship. Some of the finish work on the interior is so bad that it would be laughable in my home state of Wisconsin. Where is the pride of a quality finished product? However, we are working through the issues and are enjoying the things that were done correctly. I am not a person who has ever taken the time to write a review like this, but I believe that your company can learn from it and move forward with stricter guidelines. Thanks. ... More

So far, I have enjoyed my new home. Seems to be of good quality and the neighborhood has many amenities. The HOA is taking some getting used to although they were very responsive on my first request. First home I've owned in 43 years where I do not have control over what I can do from a landscape and decoration standpoint. But I knew that going in.

There is something to be said about experiencing the building process of your home from framing through finish. It is yet another to have the superintendent thoughtfully point out every detail of what is inside the walls. Jason and his team did this and more as we hit every mile stone in the journey whether we had questions or requests each was met with a smile and proudly completed. We could not be happier, as we know we live in a quality home built by quality people. Bravo to Jason, Brent, Chad and all! Thank you!

Very nice and helpful people. Debbie. Bridget. Eric. They super. Give them 7 stars.. Good company employees.

What a poor experience buying this new home. The home was stock inventory, so it was finished when I saw it. The builder ignored it for the 40 day escrow, didn't perform any repairs/fixes from the walk through until the closing day, didn't finish the repairs and is not responding to many outstanding issues. The home was never properly cleaned, the windows are dirty. Overall, the experience from Del Webb is poor and low quality.

Our experience with the purchase and building of our Del Webb home was a very positive one. We began the process in April 2023 and were given an estimated completion date of November - December 2023. We closed in mid-November.. At each stage of the process, the Pulte Team Members were very friendly, helpful and professional.

Many of the items in the home were not luxury items. Low end appliances. The model showed what you could get but during the sale it was stated everything was already bought. You could not change unless you paid more. After moving in there were many details that needed to be repaired/replaced. One month later still waiting for repairs.

This is my 1st buying a new build and what an experience, I was not coached or didn’t have help in decision making or missed things that were very important, lesson learned, but overall very happy

We moved in about a month ago and we are very happy with our new home. Everyone on site was great and very helpful throughout the whole process.

My husband and I had a perfect Experience from start to finish. Our project manager Keenan was absolutely incredible. We feel so lucky to have had him as a PM. We love our home and had absolutely not one issue that was not immediately addressed so therefore we had NO ISSUES AT ALL.!

Josh has been awesome, as was Jared while he was on our job. Both very knowledgeable and professional.

Our Construction Manager, Dana, was amazing!! Our Selling Agent, Aaron was also amazing!! We have been extremely impressed with the communication, quality, and attention to detail. We are looking forward to spending the rest of our lives in this great community.

Difficulty getting repairs made that were identified at move in. This particularly related to porch screen section not installed straight.

house was built ahead of schedule

The quality and workmanship I believe is slightly above average. The price is attractive when considering prices in other parts of the country. Overall I’m very happy with our new home. One of the most impressive features of del Webb is the constant follow-up and communication of del Webb with the buyer. Jim in Sun City Texas.

Mediocre for these reasons. Here are some of many after move in. Floors, counters filthy on move in and was promised it would be cleaned during walkthrough. Leaking plumbing after day one. After a month they still have not cleaned all the paint splatter and epoxy globs they left on tile floor. Cracked tile, glass scratches, missing outlet covers, sink drain stoppers not working, obviously out of line can lights… Here is the low down. DelWebb/Pulte is a production builder. They claim quality but supervisors do not do quality control so you are depending on quality sub-contractors they use. Then you are responsible for identifying problems, which will be many, scheduling the subs, burning a lot of your own time to make things right that should have been taken care of by DelWebb/Pulte. They bank on you not identifying problems and heard many stories of extremely difficult subs from neighbors. They try to wear you down. I highly recommend getting a professional home inspection in first week of move in. Inspector found some serious problems with my roof and other structural stuff I would not have found myself. Just don’t expect the level of quality they claim. It’s average quality and you will have to burn your own time to make things right. ... More

We have been run the home a couple of weeks. Still getting settled. So far very satisfied and loving our home!

I’m a retired contractor, so I was purchasing with high expectations, with my experience, I followed the process, Del Webb exceeded my expectations!!!

Very poor performance by Coast to Coast Pools

Construction Manager Del Webb First I would like to say that Rafael and I did not see eye to eye on several issues, however, he did what he said he would do and that is communicate to me weekly on the progress of my home. His weekly status reports were very precise and at times included pictures of my homes progress. He also, made sure that the Sub Contractors used by Del Webb kept my home relatively clean inside after each task completed by them was finished. Rafael told me from the beginning that he would deliver to me a home that would not be cosmetically perfect but that I should trust him in doing his job to deliver a quality product. I brought to Rafael’s attention that this is my second Del Webb Home and that my first in Stone Creek Ocala had less than 5 problems in the first year of me living there. I truly believe that Rafael is an asset to Pulte Del Webb because of his experience in construction. This experience can be used to mentor new inexperienced Construction Managers in the building process to look for specific problems thus eliminating customer frustration. Overall, I would give Rafael a Rating of 10 where 10 is the highest level for his performance in the Supervision and Quality Control of my home. ... More

Very slow responding to emails. Cracks appearing after just one month. Upon closer look, pieces of wood missing.

I think the house was rushed.

From initially meeting our sales associate (Ian) to the closing has been a great experience. Kudos to the project manager (Ben) as he made the building experience exceptional. His weekly interactions provided us with the confidence that the quality of the build would surpass our expectations.

Headquarters presented the largest problem. No coordination amongst different departments. Had to provide the same documentation to each department a number of times.