Del Webb Reviews

Right from the start our Sales Consultant Troy and our Construction Manager Cody kept us updated on a regular basis on the status of our building experience. Originally our home was scheduled for completion in February ‘24 and it was delivered to us in November ‘23. There were a few bumps with our walkthrough but Cody rallied the troops and corrected everything to allow the closing to happen without a hitch. Thanks to everyone for the support.

I would recommend this builder and Del Webb community to perspective buyers looking for an inclusive/ active community setting.

We were out of State for mist of the building process of our new home, but our Dell Webb contact, Mark and our builder, Matt, were very good at keeping us up to date on the process with weekly reports and updates. We were here towards the end and were able to watch it come together and have the walk throughs a bd we are still having warranty work done on little things we have found that need to be fixed. Chris is very good keeping that process happening. Thanks to all!

The order of the work makes no sense. Carpet installed before tile is finished creates dirt all over the carpet; fixtures arrived and installed too early and by move-in date, they were filthy. Cleaning crew doesn't know how to clean thoroughly.

Our construction manager Al was outstanding! He is completely trustworthy, provides stellar customer service and follows through on everything he promises. Made this entire process so much easier!

If I had to summarize our home buying experience in one word, it would be outstanding. Our sales representative was a pleasure to work with, and even though we were out of the area, as the home was being built, our supervisor kept us informed. The representative in the design center was a true professional. First, she listened to our objectives and tastes, then she offered a number of suggestions, many of which we adopted. The quality of construction is top-notch. After the move-in, the customer care department could not have been more helpful. There is a process in place, and it is important that new homeowners familiarize themselves with how it works. If you do, you will not have a problem. My only caveat would be not to get carried away with adding too many extras. The cost of the home can increase rapidly if you don’t keep your wits about you. Stick to the things you really need and treat yourself to a few of the things that you want (but don’t really need). We have already recommended Bayview to a number of our friends. make the move! You won’t be disappointed. ... More

Jake, Patrick, Andrea, David & Shawn are some of our new friends we have made thru Pultes excellent employees! We love our new home & look forward to enjoying all the amazing amenities.

The construction manager was the best part of the building experience with Pulte. Explained thing very well, quick response to our questions, very helpful.

I would recommend Del Webb to those considering downsizing.

There are way too many issues and problems that we experienced with Pulte in our home buying experience for me to include here. Some important ones: A huge lack of information and tons of contradictory and incorrect information from Pulte throughout, mistakes with the building of the home that I had to catch (the most obvious of which was two doors being installed wrong - "backwards"), the HVAC system not operating properly (and so obviously not started-up and checked properly) so that it's operation caused terrible temperature conditions and used a ridiculously high amount of electrical energy (that we are stuck with the bill for!!!) until the improper operation of the system was corrected (not until more than a week after we moved in), etc. etc. Last example - this review came to us as "Del Webb DW BayView Echelon 65's", but that's not the correct name of the community (just one more bit of incorrect information - that had to come from Pulte - that shows a clear lack of attention to detail, which we experienced throughout the home buying process). I expect better from my 3rd grade granddaughter. ... More

The overall lack of attention to detail is staggering. It started with my arrival to my new home. There is a giant vertical crack that runs right up to my front door. The keys that I was given to the house did not work. I had to go back to the sales office and the construction manager had to let me in. Locksmith had to come back to re-key the locks. There are chips in the exterior stucco all over the house. Grout is missing in both bathrooms. There are chips in the fiberglass surround in one bathroom. The list goes on and on. I tried repeatedly to work directly with my Construction Manager Chad. I have since given up as only one small item was taken care of. I read reviews online about Pulte and really hoped that they weren't true. Sadly they are. ... More

Dennis was always one step ahead of us in resolving issues. His dedication and work ethic showed through in every aspect of the building of our home. Thank you for taking such pride in building our home.

One of the first things I wanted done from the initial visit to the models was to be plumbed for solar…It was NOT plumbed for solar! Poor painting on front door as well as interior. “Gunk” on the tile floor that I cannot remove. Unhappy withe the space under all doors.

The process was very efficient. Al kept us informed of all the steps during the construction.

We love our new home and working with Darren in the sales office and Paul during construction has been wonderful. We look forward to settling into the community and enjoying everything Del Webb has to offer.

Its a great new home

Way good overall experience. Construction manager Zack was good. Little disappointed in granite countertops and Pulte response to my concerns.

We love our new home. We have encountered very few issues and each problem has been immediately addressed.

Everything from the purchase process to the final walk-through and handing-over of the keys was top notch. We enjoy our new home more and more each day. 5 out of 5 stars!

The layout of the home is nice! The paint choices were undesirable and very limited. I had the inside completely redone after closing. The trim work is very poorly done. My heat did not work first day inside. The system had to be rewired. The price is much too high for the quality of the design choices, some look so cheaply done.

Contractor Manager is very Knowledgeable and a a pleasure to work with.

The entire experience was flawless.

Nathan was an excellent building manager.

The Pulte group of companies made our buying experience SOOO much easier, less complicated. Having the Builder/Seller, the Mortgage, and the Insurer under a single umbrella is the cornerstone of the Pulte Group approach. I cant say enough and am so grateful for the team at Pulte Mortgage - Amber and Frederick are simply Rock Stars! Kelly @ Pulte Insurance is super efficient; Kim and Brent onsite are always responsive and knowledgeable. Cant envision how it could be better!

Overall a good experience. Being a brand new community, I feel like the “support services” are slowly catching up to the standard that Del Webb promotes in their website and materials (punch list items before and after closing, maintenance of community for existing homeowners as new homes are being built, etc.) Great experience with Sales team and our Construction Manager.