Del Webb Reviews

Our main contacts with Pulte/Del Webb, Andrew on sales, Prija on design, and Ben on construction management were knowledgeable, helpful and responsive. Ben is the best communicator we have encountered and stayed on top of logistics throughout the build. As a result we closed on budget and several weeks ahead of schedule. Our only criticisms are certain preferred vendors charge an excessive markup and the title company is not helpful.

We had a very good experience building our home with Pulte Homes. From our salesman to the design expert to the field manager at the end. All were excellent. At our final walkthrough before closing several items were noted that needed attention. Our field manager had everything taken care of within a week.

I've only been in my new home in Del Webb Nocatee 55+ for a month but with all the activities to participate in, I feel blessed to be in this Del Webb community. I've made a lot of new friends and am really feeling like this is no longer a house.... it's my home. Fostering friendships, keeping active and feeling safe and secure seem to be the main goals of Del Webb's mission to its residents. They have succeeded! I purchased a single family home (detached, not a villa) and feel like its value was far beyond what I paid. Highly recommend Del Webb!

Many items needed repair,adjusting or replacing. Still waiting on service for some issues. We were advised to wait until the 11 month inspection period and review.unless an emergency. Frustrating and time consuming to wait for service. Please investigate before you buy.

Most of the customer facing staff did a good job especially Lauren, Daniel, Randy, Bryson and Elena. The staff behind the scenes, the decision makers, could care less about the homeowner. Pulte policies and decisions are all about maximizing profits as opposed to creating a quality product and satisfied customers.

I LOVE MY NEW HOME AND TODAY PRINCESSA AND i SAW 5 DEER IN OUR BACK YARD

Thomas was very kind and informative.

Our home was built in 4 months from contract signed to closing thanks to our construction Mgr Tim Cook.Great Communication throughout the process.

Both project managers were excellent. We had not issues with minor defects being fixed

6th home build and definitely an overall bad experience. This new community was rushed into the market with not enough managers or trade skills. As such, a majority of us first dwellers suffered and are still suffering. Too many issues to list but we do have a list and pictures. One example, the handles on the garage doors had paint fingerprints on them, were falling off and the attaching hardware was all rusted! No excuses. Just hope Del Webb takes care of all the issues then maybe my assessment with move more into the positive.

Home meets expectations. Good homebuying experience.

Best option is to not take any indoor upgrades and have house redone after close. The inside walls with the orange peel finish are horrible. Everyone hates them yet they will not let you change.

From our first visit to look at Sun City to now our fourth week in our new house, everyone was not only outstanding in their function - sales, mortgage, construction engineer - but also made us feel as if we were being supported through the whole experience by a good friend. Responsiveness to needs, questions and concerns was always fast and followup excellent. Can't say enough good about the Sun City/Pulte people we interacted with.

Everyone we have dealt with has been exceptional.Made the whole experience of home buying very smooth.

After building a number of custom homes in the past, I found Del Webb incredibly inflexible. They were very over priced, behind schedule and the workmanship was poor. I think much of this may be attributable to the pressure Del puts on sub contractors to complete their work. I know I sound very negative - in the end, we are happy with our new home and the location.

From working with our salesman Mark to working with our building manager Ali and follow up from Chris, everything has been great!

We are happy with our purchase but disappointed by some of the small details not addressed until after closing and then other issues that presented themselves within the first month. The issues though, were addressed in a timely fashion.

Generally OK. Moving in over Christmas seems to have gotten some of our small issues with “partners” lost in the shuffle. Took a month to get sprinkler system working. Still haven’t heard from security system people (6 weeks and counting). Still have a cracked concrete issue.

My wife and I visited Del Webb for six years and Tanya was the salesperson we dealt with. Tanya is amazing and played a vital part in our purchase.

Lack of communication. Sales consultant forgot who we were after closing. Another employee has been very helpful, as we had previously expected when purchasing a Del Webb home.

The day we closed, the punch list wasn’t completed. The tile and carpet floor was a mess. There were no shower heads in either bathroom. More important though was the drain in the master bath was completely blocked. It had to be jack hammered down to the P trap. That took days. After the drain was repaired the repair job to the tile was unacceptable so the tile work had to be remediated. Much better but still not perfect. There is still an unfilled shallow hole in the rear lot. Construction manager say it’s now the HOA responsibility. Of course I’m well down on the HOA maintenance list. Low priority could take months. ... More

Building experience was good. Building supervisor did a great jo keeping us updated on progress of construction.We’ve bought and sold 8 homes in last 53 years. This is our last final forever home, but I can’t even start to describe how terribly disappointed we are in the quality. Everything in our home is substandard poor quality-WITHOUT EXCEPTION from drywall, paint, countertops, plumbing, unusable handicap bars, door that opens the wrong direction, loose door facing on sliding glass door, cracked LVP flooring. Based on previous buying and building experiences, it would appear no licensed trades (except electricians) worked on this house. ... More

the actual trades that were subcontractors were the Achilles heel in this project. Some basic carpentry/plumbing skills (90 degree base molding vs 45 degree, water supply lines hanging out off wall and not attached, wall texture on all switch plate covers and wire shelving in closets, etc.) were just not present in many areas. Too many items had to be corrected which slowed process and allowed for a distrust/questioning of competence mind set to evolve. CM was continuously aggravated at poor workmanship. He got most errors fixed, but his time could have been much better spent.

I purchased a quick move-in home. The process went smoothly and every square inch of the property was inspected.

Just moved in. So far everything is going fairly well. The HVAC system keeps tripping a breaker. I have a call in. We’ll see how responsive the home warranty group is.