Del Webb Reviews

Our move state to state could not have been any easier - thanks to Del Webb / Pulte Homes!

The home was very well made. A few problems with electrical and home appliances. The refrigerator did not work when we first moved in. It was new and it took a month to get it replaced. It did leave us less than able to feel Del Webb was a reputable as we first felt. Now that we have a replacement all is good.

Build manager promised many repairs to be completed in the first few weeks that never happened. The warranty ticket system seams to be better but we are still working through it.

That Richard and Mark are responsive and informative on any questions I have had on my home and grounds. and Kim from HOA is professional and approachable.

From the first time I explored a Del Web home, through several times that I changed my mind on what home I wanted to purchase, the sales staff and the builder - supervisor have encouraged me and found me a great new home with amenities that appeal to me.

Very pleased with the process from start to finish. Reps from Del Webb were helpful and responsive. Highly recommend.

From the sales to closing everyone was professional and responsive. I love my new home

My experience is good. I wrote about the issues I encountered and the only one that was addressed was the electrical issue. I have encounter other issues since the waste disposal doesn't seem to work, and my doorbell doesn't ring. When the electrician came to my house he scratced the front door with his ladder when entering the house

Whenever I had an issue, it was taken care of right away

Very nice craftsmanship and neighborhood.

Our home closing date was almost a month late. In discussing with our construction manager we were told closings were being moved around by his manager. Smaller homes were being moved to the earlier closing dates. We also had the closing coordinator try to move out our closing date due to their capacity, we pushed back on this and the held to the date. BUT this is really not ok, all teams should be aware of delays and address so the same house does not keep getting pushed out. We had to pay an additional month of storage on our house hold items. Our home was a mess on closing date, the cleaning was unacceptable. We have a lot of tile floors, when I raised concerns about the poor cleaning of the floors as they were filthy, our construction manager told us the cleaning crew used up 5 mop heads and was unwilling to clean any better. Why would anyone think this response was ok? We had to spend over 8 hours scrubbing our floors before we could even move in. We have built 6 homes, I have never been disappointed with my prior homes on closing date. We built a home with Pulte in 2014 and it was very good quality, the home is clearly not. The quality of trim / finish carpentry is very poor, and they way they are trying to correct this is consistently making it worse with every attempt as the person they are sending clearly has received no training on how to fix these issues. Some things can not be fixed with with sanding, corners should be crisp not rounded, split and cracked molding can not be caulked to repair, and rather than trying to fix items should be replaced. Molding is cheap. ... More

I’ve been in my Sonoma Cove plan built at Del Webb Lake Oconee for about two months now and love it more everyday. It’s very energy efficient and the quality of the customizations are highlighted in such an open plan. Compared to other places, Del Webb Lake Oconee has a great value for the cost. It is really a slice of heaven. You get the beauty & experience (and access) of a lake in a rural setting while having all the convenience of a suburban area. It’s a great place to buy even before you retire since it’s like a vacation resort. Nikki was a very helpful sales agent & Daniel was patient throughout my many requests (I’m very detail-oriented). I compared retirement communities all over the US and so glad I found my dream community at Del Webb Lake Oconee. The residents are wonderful & helpful. There are lots of activities so you can be involved as much or as little as you want. I am now trying to get friends and relatives to move to Del Webb Lake Oconee so they can also have a slice of heaven and have a paradise of their own. ... More

Erich (Sales); Gustavo & Javier (Construction); Tex (Warranty); Jody (Events Director), were all wonderful. We love our new home and Community (Chambers Creek).

I already let several friends and a neighbor at the apartment complex we left and they expressed interest.

Home was finished when I first saw it. THey were able to repair/replace small itmes successfully.

For the most part I’m satisfied but on the interior function of sink drains could be better.

They made the building experience as easy as possible. Communication with staff was relatively clear and efficient. Overall a very good experience

My experience was very good and I am enjoying my new home.

Overall our experience was very good. There were a few minor discrepancies or omissions that were addressed satisfactorily

overall it was a good experience, the only downfall was we had many construction managers and when it was time for the final walkthrough the repairs were not done prior to closing and it was a process to get things fixed but they are addressing all of our concerns.

Overall the experience was great our construction manager Kristen was awesome to work with. I would recommend that they install USB outlets in the home.

Our contractor, Alvaro was exceptional!!! His professionalism, communication, and his interest in meeting our needs exceeded our expectations. He was always available to answer any questions and constantly updated us with the building process/progress via email, texts and photos. He is dedicated to his job 100% and a great asset to the company.

Our manager was very responsive and explained the process as we went along.

My CM changed early in the process and Frank was wonderful. Extremely responsive and listened to me every step of the way.

The home itself and the development/neighborhood are a step up from our last 55+ community experience. The build quality, amenities, and builder and HOA staff all have made this move a most enjoyable experience.