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Del Webb Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Del Webb.

Read all 105 verified reviews from homeowners that built a new home with Del Webb in the Charlotte area. Charlotte homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Charlotte Area

105 Reviews in Charlotte Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.2

Value 3.9

Responsiveness 4.1

Del Webb in Charlotte Area

View Homes

Customer Reviews

New home

  • Jill K.
  • Verified HomeBuyer
  • March 11, 2026
  • Belmont, NC

Good communication, responded quickly to repairs

Del Webb responded:
Thank you for sharing. We’re glad to hear communication was strong and that repairs were handled quickly! We truly appreciate you choosing Del Webb and hope you continue enjoying your home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Howe’s New Del Webb Home

  • Jayne H.
  • Verified HomeBuyer
  • January 28, 2026
  • Belmont, NC

Danielle and Brett were absolutely first-rate professionals helping guide and support us through the entire home building/buying experience. We give them each 10 out of 10 ratings across the board. Thank you for making a stressful life event a lot less stressful!

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that Danielle and Brett provided first-rate guidance and support throughout your homebuilding journey! Making a major life event feel less stressful is exactly what we strive for, and your 10-out-of-10 recognition truly means a lot. We appreciate you choosing Del Webb and wish you all the best in your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Moving to NC is smart.

  • David T.
  • Verified HomeBuyer
  • January 21, 2026
  • Belmont, NC

Construction manager John was terrific.

Del Webb responded:
Thank you for your feedback. We’re happy to hear that John, your construction manager, provided a terrific experience. Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Andrew was great, he stayed on top of things needing to be completed prior to our move in.

  • Eddie T.
  • Verified HomeBuyer
  • December 19, 2025
  • Belmont, NC

Danielle was great to work with. Very knowledgeable and easy to communicate with even on her days off. The home we chose was very well designed and definitely what we were looking for.

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that Andrew stayed on top of everything needed before your move-in and that Danielle was so knowledgeable and easy to communicate with, even on her days off! It’s wonderful to know that the home you chose was well designed and exactly what you were looking for. We truly appreciate your kind words, enjoy your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive Experience

  • Harry P.
  • Verified HomeBuyer
  • September 25, 2025
  • Belmont, NC

We had a phenomenal experience with Del Webb homes. The selection of models of homes was thoughtful to the needs of the people who will be living in it. They were responsive to all our questions and any issues we had about our new home. We are happy in our new home and highly recommend Del Webb homes.

Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a phenomenal experience with our team! It's wonderful to know that you found our model designs to be thoughtful, and that our team is responsive to your questions and concerns! Congratulations on your new home, enjoy! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Del Webb

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2025
  • Belmont, NC

From the moment we saw the plans for the Del Webb community, we knew we wanted to live here. The sales team and construction team were with us every step from initial deposit to closing. They made the process of buying the home easy and efficient. We love our new home and it’s built with quality products and sustainable practices.

Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home and had a great experience with our sales and construction teams! It's wonderful to know that they made the process easy for you and that you find great quality in your new home! Enjoy! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great experience

  • Robert W.
  • Verified HomeBuyer
  • September 02, 2025
  • Belmont, NC

Sales agent Danielle was great in helping us work through options, and construction manager Marcus kept us informed and oriented throughout the whole building process. The whole process went very smoothly and efficiently. We highly recommend buying in Del Webb Carolina Lakes!

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Danielle and Marcus were helpful and kept you informed throughout your home-building process! We appreciate your kind words and your recommendation! Welcome home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Good experience with Del Webb Sales Reps.

  • Allen L.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

Good experience with Del Webb Sales Reps. Exceptionally good experience with the construction Rep. Tally.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly staff. Care and attention to details.

  • David T.
  • Verified HomeBuyer
  • June 30, 2021
  • Fort Mill, SC

Good workmanship. Great design. Quality appliances.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - So far everything is fine.

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2021
  • Fort Mill, SC

So far everything is fine. The buying experience was fine. Danielle made the process easy and kept us up to date. The project manager talked to us weekly as we were not in the area. The key will be a year from now.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - It was much easier than I expected.

  • Judy S.
  • Verified HomeBuyer
  • January 13, 2021
  • Fort Mill, SC

It was much easier than I expected.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Owner

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • Fort Mill, SC

This house I call my home was beautiful made and I am so proud to live in Carolina Orchards community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb delivered what they promised and more!

  • Martin U.
  • Verified HomeBuyer
  • June 23, 2020
  • Fort Mill, SC

Since the Del Webb Community is not your traditional custom homes, I was not sure what to expect since the range of choices, etc. is less than usual. This is what makes them unique as they have a high to low range and you can still build a real quality home with higher upgrades to give you a great value for the price. I realized also that some extras and changes I would need to do on my own like upgrading of closet shelves, garage shelving and flooring, lights, etc. but that this could be easily facilitated with outside vendors. When we priced the home we put everything in it we wanted ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Frans V.
  • Verified HomeBuyer
  • June 10, 2020
  • Fort Mill, SC

Good builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Staff

  • Harvey L.
  • Verified HomeBuyer
  • June 10, 2020
  • Fort Mill, SC

Both the Sales agent and Field manager provide weekly updates and responded immediately to e-mail/texts on questions I had. The Sales agent delivered on all the promises made during our initial meeting.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - The process was smooth and easy.

  • Cecelia T.
  • Verified HomeBuyer
  • May 28, 2020
  • Fort Mill, SC

The process was smooth and easy. Everyone was professional, and answered all our questions. I would recommend using them. We built our home while living out of state, and was pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building Process

  • Joyce C.
  • Verified HomeBuyer
  • April 15, 2020
  • Fort Mill, SC

I was so impressed with my weekly update calls with Natalie and Jordan! They made doing this long distance easy! I love the quality of my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carolina Orchards

  • Michael R.
  • Verified HomeBuyer
  • January 20, 2020
  • Fort Mill, SC

Great job on the build. It’s an awesome community. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything was taken care of and there were no surprises.

  • Charles F.
  • Verified HomeBuyer
  • January 09, 2020
  • Fort Mill, SC

The buying process was easy, feature selection satisfied what we were looking for and the sales agent and building supervisor kept us regularly updated on build status throughout the process. We closed on schedule and the house was finished at closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Debra F.
  • Verified HomeBuyer
  • December 11, 2019
  • Fort Mill, SC

Professional, trustworthy and excellent customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy Forever Home!

  • L. B.
  • Verified HomeBuyer
  • July 02, 2019
  • Fort Mill, SC

This is my dream house with the accoutrements I desired. Wonderful amenities and solid construction! Interactions with Pulte Homes team has been exceptional. Neighbors are friendly and hospitable! My Del Webb community has unleashed my "inner child" here...and that's a VERY GOOD THING!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

couldn't be happier

  • Joan W.
  • Verified HomeBuyer
  • June 30, 2019
  • Fort Mill, SC

The process from start to finish was easy and very enjoyable. Perfect home for now and to retire in. Neighbors are friendly and helpful. It made relocating very smooth and easy. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Village I Abbeville, the BEST

  • Billie F.
  • Verified HomeBuyer
  • June 25, 2019
  • Fort Mill, SC

THE PURCHASE, TO THE FINAL WALK THROUGH, AND FINALLY LIVING IN THE ABBEVILLE, THIS IS THE BEST EXPERIENCE AND MOST DELIGHTFUL HOME FOR THE TWO OF AT THIS TIME. THANKS CHRIS S. FOR YOU INVOLVEMENT AND FOLLOW THROUGH.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My many thanks

  • Diane M.
  • Verified HomeBuyer
  • March 11, 2026
  • Belmont, NC

Danielle and Brandi were just awesome; I had some unique things come up during the building process. They were both flexible patient and understanding. They continue to be helpful as I’ve settled in. Much appreciation.

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear Danielle and Brandi were flexible, patient, and supportive throughout your journey, and even after move-in. It’s wonderful to know they made such a positive impact. We truly appreciate you choosing Del Webb and hope you’re enjoying your new home! ^KH ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mostly great

  • John C.
  • Verified HomeBuyer
  • January 24, 2026
  • Belmont, NC

The buying experience was amazing great. Everyone involved from purchase to closing was extremely helpful and attentive. My only concern was the quality and experience of those involved in the finished product. The quality of detail during the final coats of paint and caulking were much less than what I expected to see in a new home. Very disappointed.

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that the buying process and support from our team made for an amazing experience from purchase to closing. At the same time, we’re very sorry to hear that the final paint and caulking details did not meet your expectations, as workmanship and finish quality are important parts of a new home. We'd like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5