Del Webb Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Del Webb.
Read all 180 verified reviews from homeowners that built a new home with Del Webb in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Minneapolis-St. Paul Area
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Customer Reviews
The builders need to build fast without regard to customers needs. They say they are production builders and cannot spend the time "customizing" for each customer. Too bad they don't share all those savings with the buyer.
- James H.
- Verified HomeBuyer
- April 15, 2021
- Corcoran, MN
The builder has no desire to build an energy efficient home even though they pretend they are. For example, they do not offer upgrades to energy star appliances. The engineering of the heating and cooling system is incorrect for the modern tight construction of the home. They install only inexpensive single stage systems which are not energy efficient in tight construction. In addition, they do not offer an upgraded filter system for customers with allergy issues. With the short runtimes of a single stage system, humidity levels will not be controlled contributing to mold and mildew ...
Del Webb responded:
We are so sorry that you are disappointed with our upgrade options and are having issues with your HVAC system. We would be happy to look into this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
The Site Manager was great. It was the sales person that was lacking greatly in trust, follow up and attitude
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Corcoran, MN
The Site Manager was the best.
Del Webb responded:
We are so sorry to hear that our sales team did not provide an excellent experience. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your new home address and contact information we would greatly appreciate it. ^AH ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Problem after problem after problem...
- Suzanne F.
- Verified HomeBuyer
- October 26, 2023
- Chaska, MN
Three weeks before our close date, the dishwasher was installed wrong, resulting in a flooded kitchen. Flooring and cabinets had to be reordered and installed, resulting in a 3-day delay on our closing. When we finally moved in, we found the new kitchen flooring to be damaged once again and, after talking to our construction manager, we learned the plumber had flooded the kitchen when reinstalling the pipes. We are now awaiting our third kitchen floor. Last night my husband came home and found wet carpet in the guest bedroom. After further investigation, he discovered that the AprilAire ...
Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Stay away from Pulte in Bellwether. Deplorable workmanship and dishonesty
- Marcia D.
- Verified HomeBuyer
- August 30, 2022
- Rogers, MN
Numerous serious preclose problems-cracked trusses, large hole in roof, dishonest staff, no quality control, untrained trades including the use of children, etc. Upon closing we had a gas leak, no AC requiring a new compressor, our dishwasher flooded our kitchen wood floor, a utility flood, an island made of quartz 9 in too long, wavy siding, wood floorboards cut short, wavy concrete needing to be redone after close, too numerous and inexcusable to mention
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Owner: 9989 Elm Ln
- Richard K.
- Verified HomeBuyer
- May 31, 2020
- Corcoran, MN
I'm also a remodeling contractor & have built 4 homes. I own Kal's Contracting & Plumbing. The homes are over priced for the finishes you provide. Poor communication. No response to warranty items submitted on the owners website. The only thing I would recommend is the location of the neighborhood. This development needs more people working for it like the job supervisor Daryl.
Del Webb responded:
We are sorry you are disappointed in the quality of your home and are having a hard time communicating with your local team. We would be happy to help get your issues moved along and in order to do so we would appreciate if you could email some additional information to customersupport@pultegroup.com so our team can be in touch. ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
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