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Del Webb Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Del Webb.

Read all 278 verified reviews from homeowners that built a new home with Del Webb in the Indianapolis area. Indianapolis homeowners have rated Del Webb an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.5 out of 5 stars in Indianapolis Area

278 Reviews in Indianapolis Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Value 3.5

Responsiveness 3

Del Webb in Indianapolis Area

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Customer Reviews

Had a good experience with the local construction manager.

  • David H.
  • Verified HomeBuyer
  • December 08, 2025
  • Greenwood, IN

Had a good experience with the local construction manager.

Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience with your construction manager! Congratulations on your new home, enjoy! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Jake H., Melanie M

  • Danney P.
  • Verified HomeBuyer
  • October 09, 2025
  • Westfield, IN

Both persons above very capable and very helpful in their roles

Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that Jake and Melanie were helpful throughout your process! Congratulations on your new home, enjoy! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

was able to build in a reasonable time and update the progress

  • Lee G.
  • Verified HomeBuyer
  • August 12, 2025
  • Westfield, IN

there are a few things that need to be taken care of but I'm told they are not covered under the house warranty

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your home was built in a reasonable time, but we're sorry to hear you are experiencing concerns. We'd appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Easy purchase

  • Barbara C.
  • Verified HomeBuyer
  • April 22, 2025
  • Westfield, IN

The home buying was easy the loan process was an over kill.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your home buying process was smooth and easy. However, we are sorry to hear that you believe the loan process was an overkill. If there's anything we can assist with, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2024
  • Westfield, IN

The building process was easy and smooth. I’ve had plumbing issues after moving in that has taken a while to get attended to, but other other concerns were handled quickly.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Home Mostly Built before our decision to Purchase

  • John G.
  • Verified HomeBuyer
  • July 15, 2024
  • Westfield, IN

Purchase for Cash Transaction was a bit casual, without face to face interaction prior to wire transfer.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Construction Supervisor

  • Glenn C.
  • Verified HomeBuyer
  • April 03, 2024
  • Westfield, IN

Great to work with, kept us informed of progress, answered all questions very promptly, went out of his way to explain things in an understandable way. Proactive about all steps along the way. He earned a 10....

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

I am disappointed in the quality of the interior finish work.

  • Gary K.
  • Verified HomeBuyer
  • December 20, 2023
  • Westfield, IN

The house would be so much better if the finish work was better….much better. Ethan, the construction manager is a fantastic rep for your company and is currently addressing the many issues with the workmanship. Some of the finish work on the interior is so bad that it would be laughable in my home state of Wisconsin. Where is the pride of a quality finished product? However, we are working through the issues and are enjoying the things that were done correctly. I am not a person who has ever taken the time to write a review like this, but I believe that your company can learn from it and ...

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Cathy S.
  • Verified HomeBuyer
  • September 06, 2023
  • Westfield, IN

Pulte really goes the extra mile to help you with all decisions from picking your lot to the final walk through. Each person I worked with was great! If you're looking for quality, ease of purchase and wonderful people to work with, I highly recommend Pulte.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Michael our construction manager has been responsive

  • Jenmarie R.
  • Verified HomeBuyer
  • May 03, 2023
  • Westfield, IN

Our new home is great. Beautiful and so easy to keep up

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Building home with Del Webb

  • Alice R.
  • Verified HomeBuyer
  • January 23, 2023
  • Plainfield, IN

Amy and Jason were attentive to my questions and issues that occurred.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Working with Anthony was great!

  • Leo D.
  • Verified HomeBuyer
  • January 12, 2023
  • Westfield, IN

The process for building was efficient. Some of the materials and options could have been better. We enjoyed working with Anthony and Ashley (from Design Center). Both were very responsive.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Del Webb - The builder did a great job getting our house built in these

  • Margaret V.
  • Verified HomeBuyer
  • October 12, 2021
  • Fishers, IN

The builder did a great job getting our house built in these trying times.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lack of follow-up and communication on backordered items which include a missing window, wrong faucets and wrong sliding glass door.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Westfield, IN

Overall a good experience, but we are very frustrated on missing or incorrect items.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Up grades are expensive.

  • Darrell M.
  • Verified HomeBuyer
  • April 09, 2021
  • Plainfield, IN

Up grades are expensive. Cable tv has to have a outlet at every location you want a set all is not wireless. Field managers are very helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Helpfulness, quick response and knowledgeable

  • Daniel M.
  • Verified HomeBuyer
  • March 11, 2021
  • Plainfield, IN

The process was quicker than expected and they kept us on pace to meet the deadlines. I wish there where a few more options on finishes.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The sales team were always available to help with any questions

  • Pamela B.
  • Verified HomeBuyer
  • March 04, 2021
  • Plainfield, IN

The sales team were always available to help with any questions or concerns. Very helpful with closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The building process was easy, but we had to closely monitor

  • William B.
  • Verified HomeBuyer
  • January 26, 2021
  • Plainfield, IN

The building process was easy, but we had to closely monitor the quality of workmanship, especially the finish work.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Very responsive to questions throughout the entire construction.

  • Jeffrey C.
  • Verified HomeBuyer
  • January 06, 2021
  • Plainfield, IN

The overall construction and value is great. The detail work was a little disappointing as I've started seeing things. Tape adhesive remains across much of the vinyl. Some nail holes on door frames not filled. The paint job was terrible. As we painted, we found areas of the walls where there was no paint! Also pain spatters on the vinyl and window glass. Some poor drywall work, nothing super obvious. I've cleaned everything except the tape residue.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Building went along in a timely manner even with Covid present.

  • Lawrence V.
  • Verified HomeBuyer
  • December 01, 2020
  • Plainfield, IN

We were kept informed of the building process in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Del Webb - Be sure you make appointments with builder and make thoughts/needs

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Plainfield, IN

Be sure you make appointments with builder and make thoughts/needs known about how you want the house to be completed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good builder

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Plainfield, IN

I purchased a spec home and there were a few issues that were supposed to be fixed before closing. When I arrived the morning of closing they were not completed but I was told the would be completed asap. Since closing, I have had promises the issues will be fixed but they have not been completed at this time, 5 weeks after moving into my new home.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2

Happy with my new home

  • Terry M.
  • Verified HomeBuyer
  • September 08, 2020
  • Fishers, IN

The whole process was easy. I lived and worked 2 hours away...I still felt connected to the build process. Project manager supplied pictures weekly to keep me informed. Great experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Landscaping sides and back.

  • Lawrence F.
  • Verified HomeBuyer
  • June 02, 2020
  • Plainfield, IN

Area surrounding house on sides and back graded very poorly. standing water deep ruts. Grass seeded area very poor job

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Dell Webb

  • Monte H.
  • Verified HomeBuyer
  • May 26, 2020
  • Plainfield, IN

Check your home against your order to make Sure it is right as we had major things we ordered missed like fan rough ins missing the wrong toilets installed

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3