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Centex Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Centex Homes.

Read all 603 verified reviews from homeowners that built a new home with Centex Homes in the Houston area. Houston homeowners have rated Centex Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.3 out of 5 stars in Houston Area

603 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Centex Homes in Houston Area

View Homes

Customer Reviews

Jim

  • James P.
  • Verified Homebuyer
  • October 10, 2025
  • Montgomery, TX

Well built! All quality appliances

Centex Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience and are happy with your new home! We appreciate your kind words, enjoy your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick and Pain Free

  • Brian T.
  • Verified Homebuyer
  • October 09, 2025
  • Montgomery, TX

The entire purchasing process was quick, simple and painless free. They even assisted with getting my other house sold by working with that title company on my behalf (long story there). I’m pleased with the entire process and outcome.

Centex Homes responded:
Thank you for sharing your feedback. We’re delighted to hear that your homebuying process was smooth and enjoyable! We’re thrilled that you’re pleased with the entire process and outcome, enjoy your new home! ^KH centexhomes

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Mavera new homeowner

  • Ruben F.
  • Verified Homebuyer
  • September 10, 2025
  • Conroe, TX

We have been in our house for about a month and a half and so far everything is good , Weston was a great help during and after the closing resolving minor issues very quickly.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have been having a good experience since moving into your new home! It's wonderful to know that Weston was helpful in resolving your concerns promptly! Enjoy your new home! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional Buying Experience

  • Ashwin T.
  • Verified Homebuyer
  • September 10, 2025
  • Hockley, TX

Our overall experience was great . Right from initial showing , explaining the upgrades in the house , lending and closing - there were regular follow ups. Most of the work was online on Pulte's portal which made the overall process very seamless and collaborative. Even the minor fixes within the home before moving in were timely repaired. Looking forward to doing business with Pulte again.

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that the process felt seamless and collaborative, and that our team was able to provide timely support along the way! We truly appreciate your kind words, enjoy your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Macy S.
  • Verified Homebuyer
  • September 09, 2025
  • Porter, TX

The overall process was good! Things were a bit confusing and it was occasionally hard to know who we should contact at what point. Todd and Megan from the Centex Team were especially helpful!

Centex Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that your overall experience was great! While we're disappointed to hear there was confusion with who to contact, it's great to know that Todd and Megan were helpful! Enjoy your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Seamless and Professional

  • Kathryn P.
  • Verified Homebuyer
  • September 09, 2025
  • Waller, TX

This was my first home purchase on my own, and I couldn't have asked for a better team. Amy, the sales representative, was such a pleasure to work with. Her knowledge and professionalism made it easy to start the process. Chris, the builder, kept me updated and went above and beyond to ensure my house was move-in ready by closing day. If I ever had a question or concern, both Amy and Chris were on it and got back to me almost immediately. I am very satisfied with the quality of my home and highly recommend the Centex community.

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that Amy and Chris made the process smooth and enjoyable, and that their knowledge, professionalism, and responsiveness gave you confidence along the way! It’s wonderful to know you’re satisfied with your new home, and we truly appreciate your recommendation! Enjoy your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dreamscape

  • Anonymous
  • Verified Homebuyer
  • August 07, 2025
  • Montgomery, TX

Shannon did everything she could possible to make it worthwhile to get into my home. Price was right. House was ready for move in. Aaron made the walk thru happen with no glytches.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a positive experience! It's wonderful to know that Shannon and Aaron were helpful and supportive throughout your process. Enjoy your new home! ^KH centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent

  • Oluwakemi A.
  • Verified Homebuyer
  • July 24, 2025
  • Willis, TX

Took short time to process, they did absolutely best for us.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear the process was quick and that the team did their very best to support you. Congratulations on your new home and enjoy! ^KH centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

CONSISTENT AC ISSUES

  • Joshua B.
  • Verified Homebuyer
  • July 19, 2025
  • Conroe, TX

This builder put too small of an AC unit on my home and we are having CONSTANT issues with it. The unit struggles just to keep the home at 75 degrees. Now we are having a lot of condensation and what appear to be mold either growing or about to start. They always send a tech out with Houck AC and they put a “bandaid” fix on it and tell me everything is running properly. Sure it’s running properly, but it’s too small for this home. I have 1800 sqft and a 2 ton ac unit, it’s just not cooling the home. Also I had an unpleasant conversation with a warranty manager where he pretty much told me “I ...

Centex Homes responded:
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the ongoing A/C issues and the frustration it's caused. It’s also unacceptable to feel dismissed by a warranty manager, especially after making such a significant investment. We'd like to ensure that leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 2

Excellent

  • Oluwakemi T.
  • Verified Homebuyer
  • July 17, 2025
  • Willis, TX

The experience with Centex Home is awesome!

Centex Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you have had a positive experience while working with us! Thank you again. ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Ramon has been a great help with moving into the neighborhood

  • Robert M.
  • Verified Homebuyer
  • July 16, 2025
  • Conroe, TX

Great house. The building of house on the street can be a little ruff at times the contractors work long hours. We love the house and the neighborhood.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you are loving your new home and neighborhood! It's great to know that Ramon has been helpful in getting you situated in your new home! Congratulations and enjoy! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good design, great layout distrbution

  • Roberto P.
  • Verified Homebuyer
  • July 16, 2025
  • Porter, TX

So far it has been a great expirience, still knowing and getting familiar with the house and neighborhood

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that you have had a positive experience with us! Congratulations on your new home and welcome to the community! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Problems upon problems

  • Anonymous
  • Verified Homebuyer
  • July 16, 2025
  • Magnolia, TX

From the day we went under contract until now, we are having repeated issues and lack of problems being resolved quickly. We closed and got keys. We were given keys that did not even work. The following day we noticed: We had one toilet seat cover not even attached, the master bathroom window had a crack, the master bathroom toilet bowl seat cover cracked in half, and we were not getting hardly any air flow into the master bedroom and their was water sitting in the bottom of our dryer. Then we noticed, that a few of the plugs in the upstairs bonus room were not working. On top of that, ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re incredibly sorry to hear about the ongoing issues you’ve encountered from the day you went under contract through your move-in and we fully understand how frustrating and disappointing this must be. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Stressful but great

  • Steven S.
  • Verified Homebuyer
  • July 16, 2025
  • Magnolia, TX

Everyone from start to finish was real nice and responded quickly when we questions/issues. The only issue we had was the ac was not cooling at our inspector walk through and wa supposed to be fixed piror to closing. But 2 weeks later on our closing date, it was still not fixed. They pushed our signing appointment time back a few hours and got ac working. It's been running great ever since. I just feel like they dropped the ball a little bit since they knew about the issue. Other than that it was a good experience and great people. I think our issue was a fluke and I would recommend the ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that everyone you worked with was responsive and helpful throughout your homebuying journey. We do want to sincerely apologize for the delay in resolving the A/C issue prior to closing. That said, we’re glad to hear it was ultimately resolved and has been running smoothly since. Congratulations on your new home and enjoy! ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great experience

  • Amber B.
  • Verified Homebuyer
  • July 16, 2025
  • Conroe, TX

Everything from the first time I walked into the showroom to the follow up a month later was flawless the building supervisor, Weston, and his team were fantastic. They took care of everything that we needed to be fixed in a timely manner and kept in contact with us. Even our realtor, Michelle. Became instant friends with us. We are enjoying our new home and the amenities that come in Mavera.

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had such a seamless and positive experience with us! It's great to know that Weston and his team were helpful and responsive of your concerns. Congratulations on your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Affordable home however a few issues

  • ANNETTE B.
  • Verified Homebuyer
  • July 16, 2025
  • Conroe, TX

Builder did not plan out street well, and built everything except lot next to me. Now dealing with contractors who work past dark 10 pm, through nails and roofing materials on my property and refuse to clean up. Also when I was sold house the house model was full brick. Now realizing mine is only 25%, so discouraged that this would happen, without agent indicating this. Also homes for sale are not cared for yards not mowed for weeks, and trash from contractors every where. Contractors frequently blocked driveway even though plenty of other places to park on street without residents. Builder ...

Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear about the challenges you've experienced regarding the lot next door, construction disruptions, property upkeep, and clarity around your home’s exterior. That said, we'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Home Buying

  • Thomas C.
  • Verified Homebuyer
  • July 16, 2025
  • Willis, TX

The entire process was easy and straightforward. All staff were helpful and knowledgeable with all my inquiries.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a seamless process. It's great to know that our team was helpful and knowledgeable throughout the process! Enjoy your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Nikko N.
  • Verified Homebuyer
  • June 15, 2025
  • Conroe, TX

Our contractor Billy was very helpful. He answers all our questions quickly.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Billy provided helpful and responsive service for you throughout your process! Enjoy your new home! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jonathan

  • Jonathan K.
  • Verified Homebuyer
  • June 09, 2025
  • Crosby, TX

Myself and my partner had a great experience with the sale agent Grace Shipp. She took her time ensuring that we purchased the best home for our family. She fought to get all the necessary incentives given by the builder. Since living here we have call repair and they respond very quickly. Megan in the warranty department is awesome. Now I did not use there lender Pulte and I must say beware of stress if you choose to. Pulte mortgage is the absolute worst lender to deal with in any buying process

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that Grace provided outstanding support and care throughout your homebuying journey! It's wonderful to know she helped you find the perfect home and went the extra mile to secure your incentives. We’re sorry to hear about your experience engaging with Pulte Mortgage, even though you ultimately chose a different lender. Thank you again. ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Blake

  • Thomas F.
  • Verified Homebuyer
  • April 16, 2025
  • Crosby, TX

All items on final walkthrough and after move in were handled timely and properly.

Centex Homes responded:
Thank you for taking the time to provide feedback. We are so glad to hear that everything from your final walkthrough was handled to your satisfaction! ^KH centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Really easy and smooth transition. John was very knowledgeable and helpful throughout the entire process.

  • Nasir H.
  • Verified Homebuyer
  • April 15, 2025
  • Hockley, TX

Really easy and helpful people at centex. They explain how everything works and makes it very easy for you.

Centex Homes responded:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a good experience with John. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. We wish you the best in your new home! ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing!

  • Brittney K.
  • Verified Homebuyer
  • January 31, 2025
  • Conroe, TX

It’s been one months since my husband and I moved in and we cannot be happier with the home and location. Mavera is a beautiful community!

Centex Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you are pleased your new home and community! ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience from start to finish

  • Brett H.
  • Verified Homebuyer
  • January 02, 2025
  • Conroe, TX

For starters, pulte mortgage fumbled the entire loan process from beginning to end, leaving me to figure out how to get approved by the guidance of a completely independent loan officer outside of PMC. Then there's the house... sadly I had no other choice as my lease was expiring and the slow churning loan process that was riddled with delays and misinformation forced me to ride it out just so I could have a home to live in. The house is built with the cheapest materials, 3 tab shingles, osb siding, ceiling paint on every wall. The drywall taping is coming apart and cracking in several ...

Centex Homes responded:
Thank you for taking the time to share this feedback with us so we can communicate it to leadership. We are so very sorry that you had such a negative experience and are experiencing unresolved concerns in your new home. We would like the opportunity to address these and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^Abby ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

We love our new home!

  • Cathryn C.
  • Verified Homebuyer
  • December 25, 2024
  • Magnolia, TX

We absolutely love our new home! The buying process was super simple and took less than 2 months from the initial deposit until our closing date. Our home was still in the construction phase and the team was super gracious and accommodating of our requests to visit the unfinished home anytime we asked. Our sales consultant was professional yet very friendly and took the time to show us multiple options. He also negotiated a phenomenal price for us. Our construction manager was amazing. He was extremely responsive and made sure any concerns we had were addressed immediately. After the ...

Centex Homes responded:
Thank you for taking the time to share your wonderful experience! We're thrilled to hear that you love your new home these past few months and that your homebuying journey was smooth and enjoyable. It's great to know that the team could provide attentive service and support during your process. We hope you are still loving your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service!!!

  • Gene J.
  • Verified Homebuyer
  • December 25, 2024
  • Magnolia, TX

Highly recommend Centex homes! They offer more home than you can get with other builders or purchasing a resale home. They have a streamlined approach and were responsive to my needs. I give them a 10 out of 10!

Centex Homes responded:
Thank you for your kind words! We are thrilled to hear that you enjoyed your experience with us and our team was responsive to your needs! We appreciate your feedback and recommendation. ^KH centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5