Centex Homes Reviews

Let’s just say lies lies lies.

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

I believe there should be a better explanation from the moment you are introduced to the neighborhood construction and details of the home .

Buyer beware

Not up to par

I just spent a month in this new home but I have experienced much trouble with a lot of things not working. The first thing I experienced the second day of packing in was the microwave got damaged. Air conditioning system was not properly designed for 2 of the rooms as it does not circulate air. Electrical faults and leakage at the kitchen sinks. Too bad.

Many issues with home, water leaks behind walls, lawn issues, bowed wall.

Our walk through took over two hours, almost a month later, we still have items from our walk through still being taken care of. Hopefully, this will be all finished by June 19th, we moved in on May 20th. It has taken countless emails and follow up emails and calls to get my home up to new house standard. We moved in with in accurate details on who hooked up the facilities. Were there close to two weeks before the internet was able to be installed, the subdivision was not ready for people to move in. We are supposed to have our grass cut under the home owners association. We have not been given the contact information, almost in a month and no one has come to cut the grass. Having difficulty finding out whom to contact to get this done. Have had two field managers, never has been truly supervising the house construction or workers as needed. The initial paint job was the worst of any home I have ever lived in. There was a hole in my shower, grout issues, paint on tile and hard wood floors, paint on cabinets. We had a toilet that had to be fixed by a plumber, a nasty spot on the concrete that had to be fixed. Overall, it has been difficult. We are having to pick up nails left by construction crews on the streets, trash continually blows into our yards. We also had an issue during construction when our screened porch was done wrong and the patio was not poured. I am just now beginning to think that after tomorrow, when the security team should be finished and the remaining paint removed from my floors that my home will feel like my home. However, I am still concerned with the construction crews that are leaving too many nails, trash, and I would like the Home Owners Association to cut my grass as promised and paid for at my closing. ... More

House is great value, selling process and performance was terrible. Get everything in writing - flat lot? Sod? Time line. Everything needs to be in writing.

Closed almost two months ago and the house still isn’t finished. The final checklist was never completed. New contractor couldn’t be bothered because my house is already closed.

Had several issues with our buying experience. I had several issues during the building process and had poor response time by the site manager. Things had to be repeated several times during the walk through inspections that they were not done correctly. Poor communication by the site manager when there we issues that should have been brought to our attention. We have lived in our home for over a month and have yet to receive sod. We were promised it would be done within two weeks of closing and here we are with no sod and two dogs with no yard. Overall it was a poor experience.

I had a Centex home that was pre-Pulte buy out and LOVED the building experience, the builder and the final home product. My experience with my newest home, post-Pulte buy out, was NOT as pleasurable nor do I have the confidence in this newest homes quality. Building process seemed rushed, was about “getting it done” and the workmanship is lacking as a result. I don’t feel the home I have has the quality in workmanship that it should for the price I paid. I wouldn’t do another Centex home based on my most recent experience. Instead I am taking the stance of “only 5 years... live in it 5 years...” at which I’ll be retiring, selling and relocating to a different city. But I won’t build there with Centex/Pulte. However, PGP Title was outstanding in their services and very easy to work with for closing! ... More

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

It’s a nice looking home. Build quality / materials not that great. I wouldn’t go this route again . It’s not a bad home. I’ve learned a lot from this experience

The price was right, but the whole process has been a headache. To the point where we almost backed out of the deal. Still dealing with issues getting things completed and it’s been almost 2 months after we moved in.

It is very difficult to reach anyone for help. Pulte is not very good at responding to your needs.

If knew then what I know about Centex Homes I never would have bought one. Overpriced and not alot of value. I had problems including range fuse and also automatic door in the bathroom shutting on its own. Also the floor in the garage had paint spots that had to be cleaned up.

Very frustrating to work with the people running this operation. Communication is very poor and follow through is like pulling teeth. They wait until the last minute to make repairs and you have to continually remind them to get it done. The workers are sloppy and create more problems when fixing one thing. They are a cookie cutter operation and only care about moving on to the next house. If it’s not done by closing, good luck with warranty. Everything is done by email and there’s no care about customer service.

The people from the warranty not respond to the orders plus when with did the second walk around they didn't fix anything from the first walk plus the second walk they didn't fix again everything what with mark and we have to leave to do paper work for the house and at the time to come back to the house they didn't fixed that is my experience from you company late respond plus not fix what they promise to fix

The craftsman ship of their workers was bad. I never seen or heard of using caulk as a boarder once floors are laid, what happened to the quarter round strips, paint spots throughout home on the cheap, thin vinyl flooring and carpet. It just goes on.. what happened to quality of work and good craftsmanship.

Bad experience. Workers didn't do a good job holes on walls.in garage and inside the house and in laundry room.

I wrote Matthew Newkham an email with pictures on 07/24 with no response as of yet. I extremely disappointed with my home and will not recommend Centex to any of my family and friends.

The foundation and materials used to build the house were builder grade but I hope everything was done at least up to code for anything our inspector couldn’t see. As far as the quality of the work we can see, it is very poor. There is not a single room, door, trim, cabinet, or wall that doesnt have a mistake. I keep dividing areas as well that just weren’t painted like underneath the vent that you can’t see if you’re standing…how clever. Had an electrical issue when I first moved in and it took so long for them to respond I paid and got it fixed myself. Centex and Pulte take advantage of people by the incentives for money put down but the work done to build these homes is average at best. Centex needs to do better. ... More

These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The "sod" that was put in is basically a blanket of weeds. It is unbelievable. I have called the warranty place multiple times because of standing water on the side of the house and it hasn't been taken care of. The cabinets are cheap and feel like they are going to break at any moment. The handles are all crooked and are noticeably off. The homeowners association is super controlling and requires "permission for backyard gazebos, landscaping, and fence stain, including requiring the name of the landscape company. Yet, they allow the "sod" that is used in the new build to be a blanket of weeds. The project manager was great to work with and when we did the blue tape walk through was great. However, there were things that were not taken care of and I eventually gave up on them. The one highlight through this process was my realtor, Alex. He was absolutely amazing. Pulte mortgage was aweful and I ended up going with a different lender. I am trying to not have buyer's remorse but to say I am disappointed with the quality is an understatement. ... More