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Centex Homes Reviews in Columbus, OH

What Columbus Homeowners Have to Say About Centex Homes.

Read all 85 verified reviews from homeowners that built a new home with Centex Homes in the Columbus area. Columbus homeowners have rated Centex Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.8 out of 5 stars in Columbus Area

85 Reviews in Columbus Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Responsiveness 3.6

Centex Homes in Columbus Area

View Homes

Customer Reviews

The overall process and the quality of the build and products used to build my home. The craftsmanship lacks quality.

  • Teresa E.
  • Verified Homebuyer
  • May 26, 2021
  • Westerville, OH

I would never recommend Pultey/Centex to anyone! This has been the worst experience ever! Because they rushed my build so that they could move on to the next and collect a check, a low-quality product was delivered. Who installs contact paper on the floor. There are numerous build quality issues today. No lawn or driveway when I closed. This is a risk to my interior belongings with tracking of dirt ect. Waste backed up from a pipe in the basement. There are other issues, but I don't have time to list. They are awful and are not customer-centric. Home buyers should have more rights. The ...

Centex Homes responded:
We are so disappointed to hear that you have had such an unpleasant experience and are unhappy with your home. We would like to make leadership aware of this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience until we moved in

  • Melissa M.
  • Verified Homebuyer
  • April 09, 2021
  • Westerville, OH

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 2

Centex Homes - Great experience building my first home!

  • Courtney C.
  • Verified Homebuyer
  • January 13, 2021
  • Westerville, OH

Great experience building my first home!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - My concrete wall need to be fixed but know one shows up, I’m

  • Tila A.
  • Verified Homebuyer
  • December 10, 2020
  • Pataskala, OH

My concrete wall need to be fixed but know one shows up, I’m telling them to fixed it and the ceiling paint is bad, my. Backyard is all being crack. I have referred my friends to centex but I’m really upset with the builder. I’m not going to refer my friends and family to this builder .

Centex Homes responded:
We are so sorry to hear that you are having a frustrating time getting your issues addressed. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Centex Homes - great people to build your new home

  • Rashpal S.
  • Verified Homebuyer
  • December 05, 2020
  • Pataskala, OH

great people to build your new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Been in the house a month and have found multiple repair issues.

  • Alberto M.
  • Verified Homebuyer
  • December 01, 2020
  • Westerville, OH

Been in the house a month and have found multiple repair issues.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 1

Centex Homes - The whole process was very methodical.

  • Nii B.
  • Verified Homebuyer
  • December 01, 2020
  • Westerville, OH

The whole process was very methodical... I liked it!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Centex Homes - House is great.

  • Nathan L.
  • Verified Homebuyer
  • November 03, 2020
  • Pataskala, OH

House is great. Looks nice and everything functioning properly as advertised.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience

  • David W.
  • Verified Homebuyer
  • November 03, 2020
  • Westerville, OH

I have built new homes with another builder and this was by far a better experience. From the start, their tam had a schedule, and stuck to it, documented everything. Worked with me when something wasn’t right. Love my new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2 months later, still arguing weekly...

  • Elizabeth C.
  • Verified Homebuyer
  • August 21, 2020
  • Blacklick, OH

The home is beautiful! The site managers are ridiculous. Literally it’s like pulling teeth to get them to answer questions directly. Constantly give noncommittal responses or just don’t respond to them at all. After closing, we were assigned another site manager. Same issue. Takes days to respond. Already had issues with features of our home and had to put in service tickets. I’d suggest another builder. Pulte (Centext) seem to only think of you as a number and just want your money.

Centex Homes responded:
While we are happy to hear that you are pleased with your home, we are concerned that you are having such a hard time working with our team. We would like to learn more about this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your contact information and new home address. Thank you for taking the time to leave a review. ^AS ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Great homes for the price.

  • Chance G.
  • Verified Homebuyer
  • August 12, 2020
  • Blacklick, OH

Everything was processed Well and the home Turned out great. Scott was awesome although there was some communication issues ( they build fast and move on the to the next place quick) overall great home great value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Value for a quality home!

  • William D.
  • Verified Homebuyer
  • July 29, 2020
  • Blacklick, OH

Centex offers spacious living at an affordable price. The salesperson and construction supervisor were a pleasure to work with and made the homebuying and building process very enjoyable. I encourage others to look into Centex if they're considering building a new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very happy with new home.

  • Nathaniel K.
  • Verified Homebuyer
  • July 21, 2020
  • Pataskala, OH

Sean has been a pleasure, always on the move and getting things done

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very pleased

  • Nathan F.
  • Verified Homebuyer
  • July 14, 2020
  • Pataskala, OH

The builders were very responsive when we had questions or issues after moving in. Much more customer friendly than when we built our home in Idaho.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fairly disappointed

  • Fiovi A.
  • Verified Homebuyer
  • July 14, 2020
  • Pataskala, OH

I found some imperfections on my home and I told to the construction management but the issues aren’t fixed yet

Centex Homes responded:
We are so sorry you are experiencing unresolved concerns with your home. Could you please email your address and some additional information to customersupport@pultegroup.com so our team can look into the situation? ^AS centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Reliable

  • Francis M.
  • Verified Homebuyer
  • July 02, 2020
  • Delaware, OH

They are very reliable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • James S.
  • Verified Homebuyer
  • June 28, 2020
  • Pataskala, OH

We had a great experience and appreciated the service provided by our sales consultant and project manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Concerns.

  • Clairessa C.
  • Verified Homebuyer
  • June 14, 2020
  • Westerville, OH

For the price paid for the home, the quality,materials, and workmanship is very poor.

Centex Homes responded:
We are so sorry you are unhappy with the quality of your home and have concerns. If there is anything we can assist with, please feel free to email customersupport@pultegroup.com and our team would be happy to help. ^Abby centexhomes

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Wonderful house

  • Hem S.
  • Verified Homebuyer
  • June 10, 2020
  • Blacklick, OH

The house is perfectly built but it was delayed by a month.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 5

Great experience

  • Bryan Y.
  • Verified Homebuyer
  • May 28, 2020
  • Pataskala, OH

Everyone that I have worked with has been caring and attentive. High quality and great craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - They are gorgeous houses but you can tell quite easily the cheap

  • Anonymous
  • Verified Homebuyer
  • March 31, 2020
  • Blacklick, OH

They are gorgeous houses but you can tell quite easily the cheap craftmanship. More importantly the building process is crazy and their workers are not reallly helpful in showing your what options you have. The builder we worked with was the only positive experience of centex.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Crossings at Rocky Fork

  • David S.
  • Verified Homebuyer
  • February 16, 2020
  • Westerville, OH

I was very pleased with the progress with my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new home!

  • Anonymous
  • Verified Homebuyer
  • February 11, 2020
  • Blacklick, OH

Centex did a wonderful job of putting together our new home! They did it in a timely manner and did a wonderful job keeping us involved throughout the process! I would recommend Centex to anyone wanting to build their home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Good value, but even more, great people to work with!

  • Scott C.
  • Verified Homebuyer
  • December 13, 2019
  • Pataskala, OH

Good value, but even more, great people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Still need to clear for the customer before sighing the contact.I

  • Basudev P.
  • Verified Homebuyer
  • December 12, 2019
  • Blacklick, OH

Still need to clear for the customer before sighing the contact.I find two different things.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2