Casa Fresca Homes Reviews

Great experience with Casa Fresca Homes! Professional team, good communication, and quality work. We’re very happy with our home and would definitely recommend them.

This was such a smooth and stress-free process. All areas of the process have been a joy to experience. Even doing things from another state. Great process, great team

Great value. Good sales folks and construction manager. Excellent locations. Jaime the sales guy was great! Scott the CM was great! It’s new construction, so items like post office set up and deliveries are taking a while to set up as new addresses are set up. We were the third house on the street so it took 4 weeks to get the mail running. Once issue was brought up, it was resolved within a reasonable timeframe. Great product thus far and happy with our purchase.

I searched and walked through local new builders' communities, and found that Casa Fresca was one that provided quality materials; from ceramic tiling in the bathrooms (and glass enclosure for the shower) to the solid wood kitchen cabinets. I only gave the quality four stars because of one issue I had after moving in where it was found that a broken piece of pipe was stuck in the sewer line. The response to fix the problem was quick at no cost to me. I did find other minor issues, but they too were remedied quickly. All in all, I have to say I am pleased with this builder and would recommend them. ... More

Everything was very good except the response from the HOA

Contractors have to pay more attention of small details that honestly during the walk thru you won’t chat due to the excitement of the new home. We found nails on the stairs, walls with dents, entryway cement cracking.

Casa fresca builders did a great job with answering all our questions and guiding us along the path to buying our first home.

These folks have been amazing (Zach, Larry, Tyler, Brittany)!!! They have been attentive, responsive, and extremely helpful. My biggest issue is that what I purchase is not what I received. Let me explain - The people at Casa Fresca have been great and they were also unaware what I have had to fight and deal with. When you purchase a home you are given a survey of the property you are purchasing. In the survey it clearly states your property line. I have tried and been denied placing a fence around my property line because of drainage easement. I have sent letters and documentation stating that the fence does not block water from draining and still have been denied. I essentially lost about 1000 square feet of my yard that I paid for. I have also learned that I have not been the only one dealing with this issue and now Casa Fresca is also looking into this problem because they are being perceived as covering this up but LET ME BE CLEAR THEY HAVE NOT and is looking into the matter. You want to buy a Casa Fresca be proud to do so for they are great just be mindful of the HOA on what you can do and not do. (I still think the HOA as no legal right on the fence issue but I'm not a lawyer but I will find out) ... More

Joanna was great, Luis the project manager was very helpful. He was responsive to our concerns. Overall it was a great experience. Problem no street light and kiosk for mail. We moved in March and still waiting. It’s extremely dark, would feel safer when they have street lights.

Kayla was absolutely fantastic. Extremely knowledgeable and stays on top of everything. Helped me through several issues during closing process. I did not have the pleasure of meeting any production managers but the inspection team was very good also

Eduardo was great during this whole process and can’t wait to purchase my second home with casa fresca hopefully in the very soon future. Thank you for all that you have done for me and my family.

Gran experiencia con casa fresca diligentes responsables siempre pendientes de la transacción y me ayudaron en todos los pasos de la compra de mi casa gracias casa fresca

Our experience with Casa Fresca was very good. Me and my wife were both looking for a home and the first thing that brought us to Casa Fresca is the architecture very nice looking and modern. And one other thing we appreciate with them is their service, they have a great staff of technicians and professionals who know what they’re doing. If something happens they take care of it right away. If you are looking for a good quality home with new design , Casa Fresca is the right company to join!

The Sales Rep. Taylor and the Construction Managers were great. They were always quick to respond to any inquiries. The attention detail paid by the Construction was amazing. They did really treat it as they were building their own home.

We have learned through our experience with Casa Fresca, that our home is very well built. The leadership in the Pasadena Point project is outstanding. Any issues that you have during your first move in, is handled promptly and keeping you informed of the corrections needed. We are very happy with our new home and the subdivision. Highly recommend Casa Fresca Homes. We also think the walk throughs are very important during the phase of the building.

The overall experience of buy my house at Casa Fresca was just amazing. The sales representative, the lender and the title company worked together to make the buyer process very smooth. I’ll recommend them to everyone that wants to buy a home. Parker

The process was great from day one I wish more could be done on them being a little more professional, but overall most of every dealt with through this was on point.

My wife and I were able to purchase a Casa Fresca home with almost no issues. The entire process was very straightforward and we love the house itself. A few notes though; first, I would have given the "quality" and "trustworthiness" categories 5 stars had it not been for two issues. The first issue being that when we first came to see the house we were told that the first round of mortgages were being offered with a 4.99% interest rate and by the time we got to actually signing the necessary documents we were told that information was wrong and that the new rate was going to be 5.25%. It's still a fantastic deal but it's the principal of the matter, the sales rep admitted she was wrong and gave excuse after excuse of why she gave us the wrong info. The second issue was after about 2 weeks of moving in the downstairs half bathroom toilet kept filling up with sewage when the upstairs tub was running...long story short an underground pipe on the side of the house was completely smashed and no one ever said anything. The plumber who came to repair it said this occurrence was fairly common and told me "sometimes they say something, sometimes they don't and just bury it"(He was clearly frustrated as well). With that being said Casa Fresca was very quick to reply to my repair request and got it fixed in 2 days. The plumber was also very courteous and professional. We also found out the original building manager had to be replaced for a variety of issues but the new manager Rick is fantastic. He's a great guy, very honest and he'll actually take the time to answer all of your questions without getting annoyed so if you deal with him directly you're in good hands. Another note, my rating of "value for price paid" is only a 4 star because ALL homes right now in Florida are grossly inflated in price and has nothing to do with Casa Fresca. My wife and I were pleasantly surprised at the price point of the home and compared to almost everything else on the market right now the value for these houses is exceptional. All appliances were included (great quality GE/Whirlpool) and I was surprised to see they use Carrier air conditioning systems, very high quality. With all that being said, we love living in Pasadena Point and the home is amazing so far. We'd highly recommend buying from Casa Fresca...if there's anything available that is! ... More

Great price for the homes at pinnacle point. Houses are nice and modern and the location is perfect for commuters going to Tampa, Lakeland, Orlando etc. Also, the buying process was great starting with my agent, Cory and my lender Jim. It was smooth, and I closed on my new house exactly as my lender told me. Would definitely recommend

I highly recommend these houses, builders, just get to know the area, before you consider.

Garrett @ the Lakeland office, now transferred to Parrish was great! Super transparent, up front with all information. The project manager Jon was helpful with the walk through and explaining everything in the house. Overall I’d recommend Casa Fresca to friends and family. The only con, I wish the offered the vinyl throughout the entire downstairs.

I very happy with my new home. I’m just not familiar with the new process. I was uncomfortable not having a paper copy of the contract and warranty.

Most of the staff I dealt with were courteous and knowledgeable. Our construction manager, Vinnie,, went out of his way to explain things to use and make suggestions that bettered our experience. Our meeting with the warranty representative, Scott, was....different. He arrived at our door, and after my wife opened it to welcome him, he barely said hello and basically pushed past her to get into the living area of the house. Without waiting to be asked to do so, he sat down at our table and began his presentation. At one point he was speaking about warranty, or lack thereof, on items outside the house. I began to ask if one of the trees that had been planted were to die (what would happen). Before I could even finish my question, he curtly said to me, "I just covered that". He later examined the settings on my sprinkler system and found that it was set to run every day. He basically told me I shouldn't have set it that way. I told him that I hadn't touched that (sprinkler settings) but that was the way it had been set up. (In any event, my experience in Florida is that the counties will allow daily watering on newly sod grass.) He then said to me again that I shouldn't run it daily, apparently not believing me when I said I'd never touched the settings. At that point I nearly asked him to leave, but my wife restrained me. He needs some type of training in dealing with people, particularly in the job that he is performing. ... More

In general, you get what you paid for. The Casa Fresca Team is excellent in answering all your questions and are very responsive. Although this is an inventory house and you cannot change anything the Casa Fresca Team will offer different homes and locations that will meet all your needs.

Excellent team work; thanks to Matt for all the support on the process. Casa Fresca, modern and different!!!