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Beazer Homes Reviews

What Real Homeowners Say About Beazer Homes

With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7529 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7529 Reviews

Customer Reviews

Beazer Homes - Responsive and propmpt

  • Jazelle E.
  • Verified Homebuyer
  • November 13, 2019
  • Austell, GA

Responsive and propmpt

Total Score 4

Beazer Homes - Love our home!

  • Alfonso R.
  • Verified Homebuyer
  • November 13, 2019
  • Sacramento, CA

Love our home! The Beazer sales teams in natomas field was amazing! Katrina and Cindi were well informed and guided us through the whole buying process.

Total Score 5

Sweet memory

  • Anonymous
  • Verified Homebuyer
  • November 13, 2019
  • Carrollton, TX

The whole process was a good experience - tension free. The whole team of Beazer home worked together to cherish our dream - to own a beautiful home in this nice neighborhood.

Total Score 5

Awful Warranty service less than a month in my new home

  • Carlie S.
  • Verified Homebuyer
  • November 13, 2019
  • Myrtle Beach, SC

We had our doorbell ringer inside almost catch on fire less than a month moved into our brand new home! Called the warranty service right away to get an electrician out and it has been 3 weeks and still nothing!!! The warranty is a joke. We also had a few other issues and still have not heard back from anyone in over a week!

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Myrtle Beach team let us know they have assisted you with the new doorbell you installed and have been in touch to address any additional concerns. However, should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

BEAZER EXPERIENCE

  • Jacqueline G.
  • Verified Homebuyer
  • November 13, 2019
  • Myrtle Beach, SC

HOME IS EVERYTHING WE WANTED, CRAFTSMANSHIP IS OUTSTANDING. THE SUPPORT IS AMAZING. HOME INSPECTION OR WALK THROUGH WAS VERY THOROUGH, MATT WAS VERY KNOWLEDGEABLE AND HELPFUL. +

Total Score 5

Recommend with caveats

  • Diana B.
  • Verified Homebuyer
  • November 13, 2019
  • Phoenix, AZ

Our sales and construction managers were great. Helpful and responsive. We love our new community and home, but had a few hiccups during the building process. We were one of the last homes built our development, after the sales office was closed and Beazer had moved their attention to other, newer developments, which made it seem like like the focus on our build was not what it might have been. Would recommend at least weekly visits and reviewing your punch list regularly to be sure no details are overlooked. We discovered small things, like the wrong shape sink in the guest bath, wrong ...

Total Score 4

First New Home!

  • Brad S.
  • Verified Homebuyer
  • November 13, 2019
  • Goodyear, AZ

I’m quite pleased with the new Beazer home. It’s been a couple months with no major troubles. The staff are incredibly friendly and our requests have been processed quickly and efficiently. Moving in warranty after the first week was very smooth and friendly.

Total Score 5

Love our new home

  • Danny A.
  • Verified Homebuyer
  • November 13, 2019
  • Myrtle Beach, SC

We love our new Beazer Garden Home. All the staff from Jenny, our sales rep to Matt our walk thru guy, gave us wonderful service. The staff has been on top of any problem we have had, thanks to Rudy, the warranty worker. Only complaint we have is with the management company employed to represent the garden homes. Why do they need a key to my house? To receive a threatening letter about taking me to litigation if a key is not provided seems to me to border-on Gestapo tactics. Why does FSR need emergency access to our homes? Their office is in Murrells Inlet. By the time a key would be ...

Beazer Homes responded:
Thank you for your feedback! While we are happy to hear you love your home, we want to apologize for any issues you have had with the HOA. We are always happy to assist in any way we can and encourage you to contact us with any questions. Our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 4

Top level service and support

  • Juan L.
  • Verified Homebuyer
  • November 13, 2019
  • Lancaster, CA

I bought my Beazer home in September of this year and along the way I had incredible customer support. Stella the sales agent was friendly, informative, and proactive. Josef and John who were in charge of construction allowed me and took in my questions and concerns while addressing them promptly. They are knowledgeable and friendly and felt like they were on my team during the construction of the house. I am 2 months moved in and love my house. I have had no issues with my house and love my first home. I also know if I have any questions Beazer's customer service along with John and Josef ...

Total Score 5

Initially impressed... now not so much

  • Aaron N.
  • Verified Homebuyer
  • November 13, 2019
  • San Tan Valley, AZ

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We recently met with our Phoenix team, they let us know that your builder and builder assistant have been working with you to address any concerns that have come up and met with you earlier this week. If there may be anything we can assist with, please let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Best Home Builder

  • Jeffrey B.
  • Verified Homebuyer
  • November 12, 2019
  • North Las Vegas, NV

#1 home builder Top Quality Homes

Total Score 5

Mr. Rudy always reply’s within a day

  • John A.
  • Verified Homebuyer
  • November 12, 2019
  • Myrtle Beach, SC

I think beazer is fine I like my house , I find they are a little lax when it comes to concerns I don’t want to have 20’case #’s would be nice if they showed a bit more concern for the cases at hand

Total Score 3

Buying

  • Suriya K.
  • Verified Homebuyer
  • November 12, 2019
  • Las Vegas, NV

Great people. Work very hard to get ready to qualify for this home we love. Great team. Thanks for everything.

Total Score 5

Poor quality of construction.

  • Patty S.
  • Verified Homebuyer
  • November 12, 2019
  • Oceanside, CA

After moving into my new home, I had several issues that any new Homeowner should not have to deal with especially being that it's new construction. Disappointed in the quality of construction, and lack of quality control.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our local team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Exceptional Experience Building a Beazer Home!

  • Teresa C.
  • Verified Homebuyer
  • November 12, 2019
  • Cypress, TX

The decision to downsize was easier once we saw the beautiful floor plans available. We attended the weekly open houses at the Design Center and had all of our upgrades in mind before our appointment to choose selections. Our builder Kevin communicated with us several times a week and we felt very involved during the entire building process. He also delivered our beautiful home on time, perfectly in sync with the estimated timeline. Even our private home inspector we use when building told us Beazer builds a solid home. He had also recently purchased a Beazer Home! We've built 4 homes ...

Total Score 5

Good Design Good Material Poor Leadership Decisions on Year end profits impacting the ability of Working staff to complete the job with expected QualityWorking staff

  • Charles H.
  • Verified Homebuyer
  • November 12, 2019
  • Millville, DE

Do not Settle until House is ready

Total Score 4

Home review

  • Meyer S.
  • Verified Homebuyer
  • November 12, 2019
  • Calabash, NC

Everyone from Beazer was very good. The work for us by Carl was the best

Total Score 5

Beautiful and economical

  • Saif A.
  • Verified Homebuyer
  • November 12, 2019
  • Murfreesboro, TN

We love our new home built very well and very economical

Total Score 5

Beazer is Best

  • Amanda G.
  • Verified Homebuyer
  • November 12, 2019
  • Celina, TX

Great builder, great sales rep, and great houses. What more could you ask for?! P

Total Score 5

Creekside Overlook

  • Bobbie R.
  • Verified Homebuyer
  • November 12, 2019
  • Austell, GA

I wasn’t really pleased with my overall home experience. I’ve expressed myself in a previous review.

Total Score 3

Beazer Homes - 5 stars

  • Dominick H.
  • Verified Homebuyer
  • November 12, 2019
  • Millville, DE

5 stars

Total Score 5

Incredible Service and Support from all team members

  • Mushtari N.
  • Verified Homebuyer
  • November 12, 2019
  • Farmers Branch, TX

I am so glad I bought my house from Beazer, the house is perfect for me and the customer service so far has been exceptional

Total Score 5

In a rush

  • Anonymous
  • Verified Homebuyer
  • November 12, 2019
  • Mount Juliet, TN

The home was built too fast and too sloppy. And the quality is not good. Had many problem.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Nashville team let us know they have been in touch and Mike, your warranty professional, is working with you to address your concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Worst product & service experience!

  • Mary F.
  • Verified Homebuyer
  • November 12, 2019
  • Carrollton, TX

I understand that when purchasing a new home it’s not always going to be 100% perfect but this home had a TON of cosmetic issues. First, we called the contractor who promised to fix everything as soon as possible. A week went by and nothing got done. Then they sent their warranty guy to take a look and he said that there were a lot of issues and promised to get it done as soon as possible. My husband and I had to watch vendors come in and out of our home multiple times within the next few weeks with sub par work done!! The vendor themselves said that they were told to do minimal work and to ...

Beazer Homes responded:
We appreciate you taking the time to share this information and we commit to working with you to address your concerns. In review of your account information, we notice that our local Customer Care team has attempted to meet with you on two separate occasions and both times have been rescheduled by your request. At this time, our Customer Care team will still plan to follow up with you and strive to improve your experience with your new home. Again, we would like to apologize for any inconveniences and should you have additional questions, please reach out to our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Needs improvement

  • Amethyst D.
  • Verified Homebuyer
  • November 12, 2019
  • Austell, GA

My husband and I are first time home buyers. During the process, the builders main point of contact was very hard to reach. At times, information communicated was not precise or clear. During the closing process we felt rushed and felt like they didn’t want to fix all the minor things in the home. When we pointed out changes needed they tried to steer us away from making those changes. We love our home but didn’t like the overall process that we went through.

Beazer Homes responded:
Thank you for your feedback! We are happy to hear you love your home but would like to apologize for the less than ideal experience you had during the closing process. The information you have shared with us will help improve the overall experience for all our homeowners, and we appreciate you submitting it to us. Please know we are always here to help and look forward to improving your experience going forward. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 3