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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7530 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
New townhouse Waiting
- Roderick P.
- Verified Homebuyer
- May 05, 2020
- Tampa, FL
So far ok. Ask me later once virus restrictions are lifted and corrections needed can be performed. Need work performed once quarantine over
Beazer Homes responded:
Thank you for your review! We have reviewed your account information with our Tampa team and show that all warranty requests submitted to us have been received and are currently awaiting service due to Covid-19 restrictions. As soon as we are able, we will help get these requests resolved. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Comfortable Journey !!
- Md Z.
- Verified Homebuyer
- May 05, 2020
- Frisco, TX
Love our new home.
Total Score 5
I love my new home.... BUT!
- Kendra C.
- Verified Homebuyer
- May 05, 2020
- Murfreesboro, TN
I love my new home and especially the community but I have found it difficult to get issue inside of or pertaining to my home fixed after the purchase. It almost seems as though they will apse you until closing day and then you are on your own. While it appears that the main structure of the home is great, I have found a lot of the finishing are poorly done. For example the title in my master bath which was an upgrade is not caulked all the way around allowing water to get in the wall which I’m sure will cause mold in down the road if it doesn’t dry properly. A lot of the quarter round ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Nashville team and show that all warranty requests submitted to us have been received and are currently awaiting service due to Covid-19 restrictions. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Great homes- we love our new house
- Sonia N.
- Verified Homebuyer
- May 05, 2020
- Melissa, TX
We build with Beazer in Melissa,TX and from day one we loved our sale person Bryan, He is very knowledgeable and is not pushing you to buy but rather talking and working with your need to see if a Beazer home will be great for you and yes they have a model for every need. the house was build very fast and he is was very upfront about the process and what we should expect. we had a great experience with the constructor man Trevor, very good attention to detail during the construction and they took every complain that we had a fixed it. The only add on that i Beazer should have is to have 3D ...
Total Score 5
Just about perfect
- James T.
- Verified Homebuyer
- May 05, 2020
- La Porte, TX
We purchased an inventory home in March in the Morgan's Landing development. Everything in the home is perfect. My wife and I are very pleased with the amenities that came with the home. It is the perfect size for us and the location is excellent. I love coming home to this house. The only complaint I have is the landscaper did not put the same level of attention to detail the builder put into the home. The sod in the yard is very uneven. Something that could be taken care of by rolling the ground before sod is laid or even after the sod is laid. In addition I keep finding ...
Beazer Homes responded:
Thank you for your feedback! We are happy to hear you love your home but would like to apologize for the less than ideal experience you had landscaping. The information you have shared with us will help improve the overall experience for all our homeowners, and we appreciate you submitting it to us. Please know we are always here to help and look forward to improving your experience going forward. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 5
Bad for the little things
- Brian B.
- Verified Homebuyer
- April 30, 2020
- Orlando, FL
Will they build you a house? Yes. Will they miss the little things they shouldn't? Also yes. Here's some examples: Tons of paint drops on your floor because they're in a rush to fix paint mistakes they made weeks back and it's 3 days out from closing Failing make good on their promises to get you a $600 giftcard you're owed because they put the wrong model of appliance in the contract and got you "upgrades" instead, for TWO MONTHS after closing. Putting in several one-way light switches upside down. Price gouging you on carpets, you pay for a whole house but get it only in 1/4 of the ...
Total Score 1
Purchase of new home
- James L.
- Verified Homebuyer
- April 29, 2020
- Myrtle Beach, SC
John made the process of buying our new home easy and answered any questions we had along the way. Stacy took care of any questions or problems we had during the building process.
Total Score 5
My new house
- Elba A.
- Verified Homebuyer
- April 28, 2020
- Las Vegas, NV
It is like dream very easy the process to buy my house, all the team are very responsible, professional and polite. My best experience with Beazer team.
Total Score 5
NEED TO HIRE SALES PEOPLE THAT ARE EDUCATIONED IN NEW CONSTRUCITON
- Lisa S.
- Verified Homebuyer
- April 28, 2020
- Little Elm, TX
I AM NOT HAPPY WITH HOW THE EXPERIENCE ENDED UP. I WAS NOT GIVEN CORRECT INFORAMTION REGARDING THE SWING OF THE HOME, WHEN I BROUGHT IT UP I WAS TREATED SO BADLY BY THE SALES PER AND HER BOSS. THEY OFFERED NO HELP AND ACCEPTED NO RESPONSIBILITY FOR GIVING ME WRONG INFORMATION, ABOUT MUDPAN, THE KITCHEN AND THE SWING OF THE HOUSE.
Beazer Homes responded:
Thank you for sharing your experience with us, we take every comment and concern very seriously. Our notes indicate that our New Home Sales Counselor and General Manager were in contact with you and your agent frequently during the construction of your home and noted your concerns regarding the house swing. We offered a number of solutions and options for rectifying your concern, however it was determined by you and your agent that we still proceed forward as is. We apologize that after all it doesn’t sound like we reached a mutual resolution at that time. Should you have any further questions please reach out to our New Home Contact Center at nhcc@beazer.com or ...
Total Score 1
Unprofessional
- Tricia E.
- Verified Homebuyer
- April 28, 2020
- Alexandria, VA
The reason for the 2 stars are specifically for the people who made the experience pleasant such as Valerie in home design and Wayne during orientation. There were options that weren't presented to us. Changes in lay out that I wasn't made aware of and a long list of issues from floor damage, cabinet damage that Wayne took care of, and stairs that I hope will be fixed as promised later. The laying of the stairs is not up to par and the staining of the stairs to main floor is clearly visible. For the length of time waited for the townhouse and the overall costs, it feels that the townhouse is ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Upon review of your account information, we do not show any warranty concerns have been submitted to us. We would be more than happy to assist you with any questions or concerns you have. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. They will ensure your concerns are addressed. Thank you ...
Total Score 2
Not impressed
- Eric L.
- Verified Homebuyer
- April 28, 2020
- Little Elm, TX
We worked with very nice people that did not tell us the entire truth throughout the process. We have been in our home for over a month with the sloppiest new home finish ever. If We had known the quilts of finish out before we purchased, we would have never bought a Beazer home. Lazy and sloppy is how I would characterize the workers. Most of the interior of home needs to be repainted and that is unacceptable for the amount of investment this was.
Beazer Homes responded:
Thank you for sharing your experience. Since your post, we noticed that our builder and Customer Care team have met with you regarding your items and are ready to take care of them as soon as we are able to get back to normal working conditions. We would like to apologize for the issues you have experienced with us, as it is not customary for our new homeowners to have these issues. We look forward to begin working as soon as we can, so that you can get back to enjoying your new home and ...
Total Score 1
Satisfied Customer 5 stars
- Michael C.
- Verified Homebuyer
- April 28, 2020
- Fallbrook, CA
My agent Lisa kept me well informed of all the options as well as an excellent progress report while my home was being built.
Total Score 5
Worst Buying Experience Ever
- Misty G.
- Verified Homebuyer
- April 28, 2020
- Charleston, SC
Probably one of the worst experiences I have had buying a home. When I inquired on a Friday about purchasing a new build home, I was informed there were no lots in the first phase that would accommodate the house I wanted, but that they would be opening the second phase soon. Surprisingly the next Monday I was told that lots had opened up in Phase 2! The lot I was interested, well, someone else had expressed interest in it to so I needed to hurry. I signed a contract on Tuesday, March 18th and was told construction would start in May and the house would be ready in October. May comes around ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear your experience with the building process was less than desirable. Please accept our most sincere apologies for any frustration or inconvenience. We have passed along your feedback to the appropriate parties. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
outstanding serrvice
- Carl G.
- Verified Homebuyer
- April 28, 2020
- Marietta, GA
From the initial stage of information to the closing, I have encountered people that did nothing but looked out for me and my best interest, They kept me informed all through the process, the contractor was totally professional and made sure all the details were included in the building process, I got a call or email from the agent, the closing team went above and beyond to make sure all the detail were met for a easy closing, I will recommend this company and all its great employees to everyone that are looking for or intend to buy a home,
Total Score 5
Great insulation properties poor finish work.
- Joshua W.
- Verified Homebuyer
- April 26, 2020
- Murfreesboro, TN
The house holds heat and air conditioning very well and seems to be well built, but the finish work is atrocious. From paint, base boards, shower install, door handles, and door hanging just to name a few, the finish work and craftsmanship is horrible. Not pleased at all with the final touches of my home.
Total Score 3
Beazer Homes - It was great
- Felipe C.
- Verified Homebuyer
- April 25, 2020
- Baytown, TX
It was great
Total Score 5
Exciting experience
- Kevin T.
- Verified Homebuyer
- April 24, 2020
- Fallbrook, CA
Our home buying experience was an overall exciting, beautiful, and good experience. We faced several challenges in the beginning, but were very lucky to work with Lisa who was very helpful, friendly, and patient with our questions and decisions. Our first try was heart breaking as having to do a lottery for the home, and we did not win. But in the end everything worked out perfectly as it was meant to be, and we got the lot we desired and our favorite model of the home! We are very happy with our purchase and am very thankful for all that was involved in the process. A big thank you to Lisa ...
Total Score 5
Excellent Builder
- JOSEMARI B.
- Verified Homebuyer
- April 22, 2020
- N Las Vegas, NV
Best experience we have purchasing a home..from the initial visit thru the settlement...Home was was built from the ground up in 4 months....everything went perfect with no issues or hick ups..
Total Score 5
Beazer Homes - Everyone has been great.
- Dana T.
- Verified Homebuyer
- April 22, 2020
- Baytown, TX
Everyone has been great. Love my new home!
Total Score 5
New home
- Steven A.
- Verified Homebuyer
- April 22, 2020
- Sacramento, CA
Everything is well, except the fact that both my bathroom tubs have cracks in them that need to be replaced, and a piece of concrete thats not even and needs to be replaced.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Upon review of your account history we show that you have contacted us regarding your concerns, and they have been addressed by our local team. Should you have any questions or concerns in the future, please know we are always here to help. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Great experience until after the final inspection.
- Sharon D.
- Verified Homebuyer
- April 21, 2020
- Myrtle Beach, SC
We had a very smooth process up until closing and the final inspection after the walk through. Some problems in the house cannot be detected until after a person moves in. Ice maker in fridge broken, dishwasher needed new electrical face and had missing parts, no light in microwave.(still not fixed) We had to sign up for the warranty first and wait for someone from Whirlpool to come even though they did not work from the start. Broken drawer, chip in shelf and 2 doors that do not lock all discovered the day after we moved in still have not been fixed. My advice: do not agree to sign off ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Myrtle Beach team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Expected better quality
- Anonymous
- Verified Homebuyer
- April 21, 2020
- Cypress, TX
The home itself is nice but the finishing touches not so much. In some spots the baseboards are awful, grout in the showers seem to be painted and one out of the three pendent lighting in our kitchen is a wrong shade of color and another cracked. We’ve been in our home for a little over a month and already had a/c problems and one of the toilets doesn’t work properly. We’re a little disappointed because the quality doesn’t compare to the price of the home and location.
Beazer Homes responded:
Thank you for reaching out! We appreciate you taking the time to leave us feedback and apologize for any frustrations you are experiencing. Our warranty department is standing by ready to assist you in any way we can to make sure you are completely satisfied with your new home. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
We are near our mountain!!!!
- Patti M.
- Verified Homebuyer
- April 21, 2020
- Gold Canyon, AZ
We looked at a ton of houses all over the East Valley. We kept coming back to the Beazer home in Peralta. Love the value, view and the friendships we made with Bob and Coop!!!!
Total Score 5
Beazer Homes - Excellent.
- Deborah B.
- Verified Homebuyer
- April 21, 2020
- Fallbrook, CA
Excellent. Efficient. Professional.
Total Score 5
Great experience
- Ryan S.
- Verified Homebuyer
- April 21, 2020
- Tomball, TX
I love the customer service and the willing to help with any information they can provide when asked a lot of questions. The home is beautiful and plan on living in it for a while.
Total Score 5
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