Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7532 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7532 Reviews
Customer Reviews
Beazer for the win!!!
- Ruben C.
- Verified Homebuyer
- January 05, 2021
- Baytown, TX
Kevin is such an amazing manager. He's good at communicating, updating, and answering everything and anything. Answering questions you didn't even consider asking!
Beazer Homes responded:
We love to hear that we are winning when it comes to our homeowners! Knowing where things are and having a clear understanding of what to expect is key to having a great home buying experience. Our teams are committed to being with you every step of the way to deliver an exceptional home building journey. Thank you for choosing Beazer Homes, Ruben! - Daniela ...
Total Score 5
Beazer Homes - Not the best experience.
- Angela O.
- Verified Homebuyer
- January 05, 2021
- Las Vegas, NV
Not the best experience.
Beazer Homes responded:
Angela, we would like the opportunity to address any pending concerns you may have. At your availability, please reach out to us through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com, and we would be happy to help. Thank you. - Daniela 
Total Score 2
Very comfortable home but the cabinets were not installed properly for some rooms.
- Amaurys R.
- Verified Homebuyer
- January 05, 2021
- Oceanside, CA
The home had some cabinets which had loose doors. Some of the faucet knobs were also loose. The garage door was not completely painted on the inside.
Beazer Homes responded:
We appreciate your feedback, Amaurys. We discussed your comments with our Southern California team and they will be reaching out to ensure your concerns have been addressed. Please let us know if you have any questions. The New Home Contact Center can be reached at (888) 623-2937, thank you. - Megan ...
Total Score 4
Nice salesperson
- Homer H.
- Verified Homebuyer
- January 05, 2021
- Hendersonville, TN
Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.
Beazer Homes responded:
Homer, thank you for providing us with your feedback. We are disappointed to hear about your concerns with the dimensions of your garage space. Please know that this information has been sent to our leadership team to be considered for our future plans and developments. Should you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or 888.623.3937. - Daniela ...
Total Score 3
Beazer Homes - All the Team did a GREAT JOB!
- Jorge C.
- Verified Homebuyer
- January 05, 2021
- Little Elm, TX
All the Team did a GREAT JOB!
Total Score 5
Beazer Homes - First time home buyer and Beazer made the process so fun and
- Sabrina B.
- Verified Homebuyer
- January 05, 2021
- Goodyear, AZ
First time home buyer and Beazer made the process so fun and relaxing!
Beazer Homes responded:
Congratulations, Sabrina! We are honored that you chose us to build your first home and thrilled that you have joined our El Cidro community. - Daniela
Total Score 5
Great Staff
- Benjamin C.
- Verified Homebuyer
- January 05, 2021
- Little Elm, TX
Katy B. and Todd P. are two employees of Beazer that demand recognition. They both are exceptional at what they do and made my experience as a first time home buyer excellent.
Beazer Homes responded:
Congratulations on your new home, Benjamin! It's lovely to hear that you have such an amazing home buying experience with us. We greatly appreciate the shout outs to our Valencia team members and will pass those shout outs along to our Dallas leadership team. - Daniela
Total Score 5
Beazer Homes - It was a great homebuying experience
- Raja C.
- Verified Homebuyer
- January 05, 2021
- Frisco, TX
Our experience with Beazer homes has been great. The construction manager was very helpful. In the design studio they are very knowledgeable and provided very valuable suggestions. If they have some kind of VR to show how our house looks after we finalize the upgrades it will be nice. After closing our builder took the time to help us with some of the small issues we had and was very prompt to follow up.Overall great experience.
Total Score 5
Great experience from sale to close
- Shelly-Ann W.
- Verified Homebuyer
- January 05, 2021
- Orlando, FL
Beazer offered many more options than other builders when I started the process of home shopping that suited my needs. The sales person was excellent! He listened to my requests and was able to sell me a house that was perfect for me. The builder who was overseeing my build was a pleasure to work with. He addressed my every need and my beautiful house is now a beautiful home. Beazer also offered many mortgage vendors to choose from so you didn’t feel boxed in. Great builder, excellent build, and exceptional staff.
Beazer Homes responded:
Shelly-Ann, your feedback is wonderful to hear. Our Choice Plan options allow our homeowners to create a space that works best for their lifestyle, at no additional cost. Our Mortgage Choice program allows for easy comparison making selecting the best mortgage option less complicated. We are thrilled to hear that our programs fulfilled their purpose to provide you with a great home building experience with us. Thank you for choosing Beazer Homes! - Daniela ...
Total Score 5
Beazer Homes - Excellent communication, from beginning to end, since the sales
- Marino Z.
- Verified Homebuyer
- January 05, 2021
- Riverview, FL
Excellent communication, from beginning to end, since the sales representative to the construction manager, they were very diligent in all the aspects. I'm very happy to be part of this community.
Total Score 5
The customer service and quick response time after we moved in from both Greg Bickelhaupt and Josh Keltzer
- Anne P.
- Verified Homebuyer
- January 05, 2021
- Nashville, TN
It was overall a good experience. There were a few things that weren’t complete when we first moved in, but Greg Bickelhaupt and Josh Keltzer were quick to make sure everything was taken care of.
Beazer Homes responded:
Thank you, Anne. We would like to apologize that there were pending items, but happy to hear that Greg and Josh quickly resolve them. Know that we are still here to assist you. If you should have any questions or concerns as you settle in, please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 5
Access to home site while under construction & getting questions answered at several times.
- Jim L.
- Verified Homebuyer
- January 05, 2021
- Frankford, DE
We have built several homes over the years and our experience with Beazer has by far been the best!
Beazer Homes responded:
This is so great to hear, Henry. We are glad your experience was a good one. Welcome home! - Megan
Total Score 5
Quality with completion rate
- Casey M.
- Verified Homebuyer
- January 05, 2021
- Celina, TX
Overall, it was a good experience. Sales agent Jill Scott and builder Paul Sessions were good to our family. Thank you very much!
Beazer Homes responded:
We'll be sure to pass along the kudos to Jill and Paul! Welcome to the Sutton Fields family, Casey. We're so happy to have you! - Sam
Total Score 4
Beazer Homes - Excellent with all, great service!
- Joseph M.
- Verified Homebuyer
- January 05, 2021
- Dumfries, VA
Excellent with all, great service! Joe is a nice person
Beazer Homes responded:
We just love hearing about our homeowners experiences with our team, and we happen to like Joe too! We're so excited to have you join our family, Joseph! Welcome home. - Sam
Total Score 5
Beazer Homes - Great community!
- Thomas P.
- Verified Homebuyer
- January 05, 2021
- Charleston, SC
Great community! Ben and Mike were amazing to work with. Overall, very satisfied with the process and the quality of the home.
Beazer Homes responded:
We love that you love your new home, Thomas! Marshes at Cooper River really is a beautiful community, and we're excited for you to start making beautiful memories there. - Sam
Total Score 5
Beazer Homes - Very happy with my new home.
- Debra L.
- Verified Homebuyer
- January 05, 2021
- Pahrump, NV
Very happy with my new home. What stands out to me is the wonderful Customer Service. They want happy home owners and they really care. Highly recommend buying a Beazer Home.
Beazer Homes responded:
You are so sweet, Debra! We are so delighted to hear our Burson team took such great care of you, we really do want our homeowners to have the best experience possible. We'll pass along the kudos! Welcome to the family! - Sam
Total Score 5
Beazer Homes - Prompt response by the builder to any issues that we had after
- Anonymous
- Verified Homebuyer
- January 01, 2021
- Sunnyvale, TX
Prompt response by the builder to any issues that we had after the closing date. Aesthetics and layout of the home are great in a great community.
Beazer Homes responded:
We're so happy to have you join our Stoney Creek family. Welcome home! - Sam
Total Score 4
Great for sales, horrible for service
- Mike K.
- Verified Homebuyer
- January 01, 2021
- Surprise, AZ
We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!
Beazer Homes responded:
Building a quality home made to last is very important to all of us at Beazer Homes. It is disheartening to hear that you have any concerns with your new home and I would like to help address these items with you, Mike. I will be in touch before the end of the week to further review your feedback. Should you have any questions or concerns before our discussion, the New Home Contact Center is always here for you as well. They can be reached at (888) 623-2937 or via email at NHCC@beazer.com. I look forward to working with you - Megan ...
Total Score 1
The lack of communication
- James P.
- Verified Homebuyer
- December 23, 2020
- San Tan Valley, AZ
The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.
Beazer Homes responded:
Everyone at Beazer Homes strives to provide and exceptional experience for our homeowners, and I am sorry to hear that we did not match your expectations, James. I have reviewed your feedback with our Phoenix team and was happy to hear they have been in touch to further discuss your feedback. Should you have any future questions or concerns you can reach our New Home Contact Center at (888) 623-2937 or via email at NHCC@beazer.com. - Megan ...
Total Score 1
The big room, openness and its gated coomunity , away from the city
- Ads c.
- Verified Homebuyer
- December 22, 2020
- Henderson, NV
Collin is so welcoming, friendly, and easy to get along with,. He is an asset to your organization. I did recommend 1 buyer and they purchased a house. I am still waiting for my referrals gift. Another buyer is coming to purchase this Dec 27 through my salesmanship.
Beazer Homes responded:
Ads, it's simply marvelous to hear that you had such a wonderful experience with Collin. Beazer Homes prides itself in providing exceptional care to our homeowners throughout their home building journey and beyond. We are thrilled you have joined the Beazer family and look forward to welcoming your friends as well. ...
Total Score 5
Beazer Homes - It was an easy process from start to finish.
- Anonymous
- Verified Homebuyer
- December 22, 2020
- Crofton, MD
It was an easy process from start to finish. Extremely satisfied with my new home.
Beazer Homes responded:
Thank you for choosing Beazer Homes. It is a pleasure to welcome you to our family! - Daniela
Total Score 5
Easy process! Great quality.
- Juan P.
- Verified Homebuyer
- December 22, 2020
- Forney, TX
Out of all the builders in Devonshire, we decided to go with Beazer and we were not disappointed. You provided on every goal set and we love the quality and look of our home. Although this is not our forever home, we will definitely try to use Beazer for the next one.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Juan! Our goal is to build you a beautiful home with quality that is made to last. We are thrilled to hear that we met your expectations and that you love your home. Welcome to the Beazer family! - Daniela
Total Score 5
Beazer Homes - Wonderfully built home with no issues that needed to be addressed.
- Efthimia A.
- Verified Homebuyer
- December 22, 2020
- Summerville, SC
Wonderfully built home with no issues that needed to be addressed. Any questions that cane up were quickly answered.
Beazer Homes responded:
It's lovely to hear that you had such a great experience with our Jasmine Point team, Savas, We're here for you every step of the way, if you have any future questions or concerns please don't hesitate to reach us at (888) 623-2937 or via email at nhcc@beazer.com. Welcome to the family! - Sam ...
Total Score 5
Beazer Homes - Trust Builders are the best builders in town.
- David O.
- Verified Homebuyer
- December 22, 2020
- La Porte, TX
Trust Builders are the best builders in town. Very easy to comunícate with them and very professionals. LOVE MY HOUSE.
Beazer Homes responded:
Thanks for the shout out, David! We are there for you every step of the way to make it the best home building experience possible. We are thrilled to hear that you love your home and are so glad you chose Beazer Homes! - Daniela
Total Score 5
Beazer Homes - The experience as a whole was great.
- Andrew S.
- Verified Homebuyer
- December 22, 2020
- Crofton, MD
The experience as a whole was great. Fast closing, friendly staff and the post buying with Wayne has been wonderful. This is our first winter so noticing it’s a bit drafty in the downstairs than expected. Thinking of replacing screens with another window.
Beazer Homes responded:
Welcome to the Beazer family, Andrew! It is wonderful to hear about your great experience with Wayne. However, we want to make sure that the warranty concern you mentioned is addressed. Please reach out to our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Our representatives would be happy to open a new claim for you. Thanks! - Daniela ...
Total Score 5
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