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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7530 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
Beazer Homes - Most greatful staffs, very friendly and thoughtful.
- Anonymous
- Verified Homebuyer
- August 16, 2022
- Ellicott City, MD
Most greatful staffs, very friendly and thoughtful. -john
Total Score 5
John and Wade were very accommodating, went out of their way to get request done!
- Debra M.
- Verified Homebuyer
- August 16, 2022
- Stafford, VA
Great team! Always on the job and dependable.
Beazer Homes responded:
Debra, thank you so much for this kind review! We'll pass along your praise to John and Wade, who will be thrilled to know that you're happy with their service during your experience with Beazer Homes. Few milestones in life are as memorable as buying a new home, and we’re honored that you allowed us to build yours. Welcome to Reserve at Fleming Ridge. - Joanna ...
Total Score 4
Beazer Homes - Overall I had a respectable experience with Beazer.
- Bryant M.
- Verified Homebuyer
- August 16, 2022
- Cypress, TX
Overall I had a respectable experience with Beazer. Best of luck. Thanks,
Total Score 4
Customer service is as consistently great
- Samiah J.
- Verified Homebuyer
- August 16, 2022
- Sacramento, CA
We had a great experience going with Beazor Homes, our contact Cindi was amazing. We could always reach her for any questions or concerns with the process, Cindi would always promptly respond with clear answers. We’ve been living in our new build home for about 6 weeks and aside from minor fixes, we’ve been happy with the quality of the home so far. Joe has also been great with answering and dealing with any minor fixes.
Beazer Homes responded:
Samiah, you're making us blush with this amazing review! Cindi and Joe at Edgeview at the Cove will be delighted by your praise and thrilled to hear that you're happy with the quality of your home. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. Plus, our customer care team is by your side to ensure your dream home stays that way. Please know that if you have any questions about your home or need assistance, you can reach our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you for choosing Beazer. - Joanna ...
Total Score 5
John and Mike
- Neishae D.
- Verified Homebuyer
- August 16, 2022
- Surfside Beach, SC
The entire team was Great to work with! From the beginning of the process through the end. John provided weekly updates and Mike always made himself available to answer any question! We enjoyed our home buying experience very much!
Total Score 5
Beazer Homes - Overall great experience.
- Anonymous
- Verified Homebuyer
- August 16, 2022
- Forney, TX
Overall great experience. Any issues we have had, have easily been resolved through the warranty system.
Total Score 5
The builder did his best and more to accommodate all the upgrades and modifications we requested.
- Betty H.
- Verified Homebuyer
- August 16, 2022
- Rowlett, TX
The builder from sales, to design center to the finished product, the day we moved, and after, did their best to accommodate and produced a beautiful home that we are enjoying, we had one issue at the final walk through and it was fixed in the first couple of days.
Total Score 5
Home Sweet Home... Loving My New Home!
- Maggie J.
- Verified Homebuyer
- August 16, 2022
- Rowlett, TX
The folks at Beazer are simply the best! They take care of their customers! I had a very positive experience with Harry D. & Todd A. They both were knowledgeable and responsive to my needs. Harry led me through the entire process and made himself available through the entire build. He even continued to provide exceptional service after closing. A special thanks to the Beazer team for our new build!
Beazer Homes responded:
We are jumping for joy, Maggie. It is wonderful to see Harry, Todd and all your teammates at Bayside provided you exceptional customer care. At Beazer, accountability is very important to us so our homeowners can feel confident in their team and, therefore, be confident in their home. We will relay your wonderful message to Bayside and we wish you the best. - Jordyn ...
Total Score 5
Beazer Homes - My sales representative Janine was fantastic!
- Wilson B.
- Verified Homebuyer
- August 16, 2022
- Goodyear, AZ
My sales representative Janine was fantastic! Very knowledgeable and personable. Enjoyed the process working with her. As the building got going, our builder Benito was great, Always on site, stopped by to ask me how things were going. Very timely and helpful when something came up, Louis was quick to take care of any issues during the final walks. Very knowledgeable and helpful during closing day. Great team at Acacia Foothills, made getting a home in a great location more enjoyable.
Beazer Homes responded:
What an outstanding review! Thank you so much for sharing with us, Wilson Trenton. We are dedicated to providing quality customer care to every homeowner. We'll be sure to pass along your kind words to your team out at Acacia Foothills at Estrella. On behalf of everyone at Beazer, thank you for letting us help you build your future. - Roland ...
Total Score 5
Ridiculous!
- Anonymous
- Verified Homebuyer
- August 16, 2022
- Murfreesboro, TN
Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint ...
Beazer Homes responded:
Thank you for sharing this with us. At Beazer, we pride ourselves on providing quality customer care and quality homes. While we try to have every home perfect upon move-in, we know that there may be somethings that require a little extra care after closing. We are so happy to see that your local building team was able to remedy these concerns for you before closing and are keeping you updated with the status of the door glass that is on order. We'll be sure to pass along your sentiments to the local team. Your feedback will help us build a better future for everyone here at Beazer and our homeowners. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 1
Beazer Homes w Christian
- Jorge E.
- Verified Homebuyer
- August 16, 2022
- Little Elm, TX
First, a mega shout out to Katy for connecting with us to help us secure this beautiful home! Also, want to give a big thank you to Christian at Beazer for his exceptional follow through and thoroughness. We were happy to have such a polite, dependable, energetic, and all around awesome builder. During one of the most challenging times to buy a home, Christian really went above and beyond to ensure we stayed on schedule with continued follow-up on all punch list items. This is my second home built by Beazer and they are just so profesional and awesome. I will buy another!!!
Beazer Homes responded:
We deeply appreciate your feedback, Jorge. At Beazer, one of our main focuses is treating our homeowners and their concerns with integrity. We are glad to see our Valencia team was able to do so by providing the attention to detail you needed for your peace of mind. Feel free to contact us for anything else you may need as we are happy to continue being a helping hand in your journey with Beazer. You can reach us at (888) 623-2937, by email nhcc@beazer.com, or via our website at www.beazer.com/warranty. Congratulations on your second home and we thank you for your trust in us. - Jordyn ...
Total Score 5
Builders team were fine; mortgage lender was horrible
- Lorraine B.
- Verified Homebuyer
- August 16, 2022
- Hanover, MD
Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.
Beazer Homes responded:
Lorraine, we're disappointed to hear this about your lender and would like to apologize for your experience. Our Mortgage Choice program has pre-vetted lenders who must maintain a minimum customer satisfaction rating of 90% or higher, so we will be sharing your feedback to ensure that Beazer homeowners have a positive experience. However, we're glad to know that you're happy with our Beazer team members and the quality of your home. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind and that Beazer Homes has a reputation for building great homes. If you have any concerns, our New Home Contact Center is here for you and can be reached at (888) 623-2937 or www.beazer.com/warranty. We wish you all the best in your new home and neighborhood at Parkside. - Joanna ...
Total Score 2
Beazer Homes - This was the first time I have ever bought a house; I had no
- Melissa J.
- Verified Homebuyer
- August 16, 2022
- Sacramento, CA
This was the first time I have ever bought a house; I had no idea what I was doing, but thanks to EVERYONE with Beazer, they held my hand and walked me through the process and explained things to me so that I can have the best experience possible. Thank god I chose Beazer!
Total Score 5
Communication
- JaToya M.
- Verified Homebuyer
- August 16, 2022
- Lebanon, TN
The process was smooth and easy. We had great communication with the team weekly. Everyone was friendly and kind.
Total Score 5
Beazer Homes - The closing was a terrible experience and no warranty items have
- Seethal H.
- Verified Homebuyer
- August 16, 2022
- Nolensville, TN
The closing was a terrible experience and no warranty items have been addressed since I moved in .
Beazer Homes responded:
Seethal, thank you for reaching out to us. We're sorry to hear that you experience has not met your expectations. Please know, our building and warranty teams work tirelessly to ensure a positive new home experience is enjoyed for every homeowner. We show that your team is currently working with you to remedy the warranty items you've reported to us. We encourage you to utilize our New Home Contact Center for any additional concerns that may arise. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Again, thank you for sharing this feedback. - Roland ...
Total Score 1
Beazer stole the Joy out of purchasing a new home
- Chris N.
- Verified Homebuyer
- August 16, 2022
- Cypress, TX
I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of ...
Beazer Homes responded:
Chris, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We see your local team has been working with you to address any warranty concerns you've reported. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. Wishing you all the best in your new home. - Roland ...
Total Score 2
Beazer Homes - I would say that the buying experience was excellent.
- Elise L.
- Verified Homebuyer
- August 16, 2022
- Millville, DE
I would say that the buying experience was excellent. Customer service was excellent but the communication about the progress of the home was not so good but that's over now. Now that we're in the home we're having difficulty getting some of the things attended to on the punch list like some of the AC issues plumbing geese etc. That's disappointing because it feels like once we've given them the money then they're gone. This seems to be a common complaint among many of my neighbors as well. So we're hoping we can get these issues attended to in a timely manner and move on with enjoying ...
Beazer Homes responded:
Elise, we're pleased to hear that you're satisfied with the buying experience and customer service while building your home, but we apologize for where we have fallen short of excellent. Every Beazer homeowner deserves to be a proud Beazer homeowner, and we have shared your feedback to help get you back to enjoying your home at Bishop's Landing. Our customer care team is working diligently to address your service requests and will be in touch with further updates. Should you have any questions or additional concerns, please contact our New Home Contact Center at (888) 623-2937, nhcc@beazer.com, or www.beazer.com/warranty, and we'll be happy to assist you. Thank you for choosing Beazer. - Joanna ...
Total Score 4
Super easy and wounderful company
- Carlos P.
- Verified Homebuyer
- August 16, 2022
- Baytown, TX
Beautiful home, The process was really smooth with Brandon guiding us through. Also Donny the builder kept up to date on what was going on. Corrected all our concerns. I would highly recommend for a first time buyer Thanks guys. We love our new home solid build.
Total Score 5
Jeshua
- Patrick C.
- Verified Homebuyer
- August 16, 2022
- Myrtle Beach, SC
Great person. Very honest. Always helpful
Total Score 5
Good Experience
- Barbara F.
- Verified Homebuyer
- August 16, 2022
- Millville, DE
I had a great salesperson, Shannon. Very helpful when issues came up during the building process. I'm a bit disappointed that issues noted on my punch list during my final walk thru have not been completed. The AC has been an issue since the day I moved in. Downstairs is cool, but upstairs is miserably hot. A two tiered AC system would have remedied this issue. Its definitely a design flaw. John and Roland have been responsive helping with this issue but theres only so much they can do. Poorly designed. The homes are lovely. The design of the master bath is a bit crazy...there is only ...
Beazer Homes responded:
Thank you for your feedback, Barbara. Homebuilding is a difficult process so we, at Beazer, are dedicated to being there for our homeowners whenever they may need us. It's great to see John and Roland were working with you to resolve the AC issue and Shannon was an additional help. As for the towel rack, please feel free to contact us so we can look into this for you. You can submit your request by calling (888) 623-2937, emailing nhcc@beazer.com, or submitting a warranty request at www.beazer.com/warranty. We look forward to hearing from you and wish you the best in your new home. - Jordyn ...
Total Score 4
Beazer Homes - Mr Merl is the BEST thing going with Beazer Homes.
- Angela J.
- Verified Homebuyer
- August 15, 2022
- Katy, TX
Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.
Total Score 3
Marie
- Lis E.
- Verified Homebuyer
- August 14, 2022
- Naples, FL
Marie did a great job helping us through the process of buying our home. However, once we closed it has been a bit of a nightmare to get things fixed. It took 5 week to get some electric completed, trash was left above the cabinets in the kitchen, plants need to be replaced and that is taking a lot of time. There doesn't seem to be much accountability or proaction on anyone's part. The customer has to chase people down to get things done. Not a great experience.
Beazer Homes responded:
Greetings, Elisabeth. We are pleased Marie from our Valencia Lakes team provided great assistance to you. As for the troubles you are experiencing, we want to ensure that they are resolved in a timely matter. Please feel free to reach out to our New Home Contact Center so that we may assist. You can contact us by calling (888) 623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. We look forward to working with you. - Jordyn ...
Total Score 4
We Just love Our Beazer Home.
- Divyaraj Z.
- Verified Homebuyer
- August 13, 2022
- Baytown, TX
Special thanks to KC and Team . They have delivered what they promised.
Total Score 5
Jill and Keith
- Milos M.
- Verified Homebuyer
- August 12, 2022
- Justin, TX
Our builder Keith and his team were amazing, and Jill was also very helpful and great! Thank you for everything
Total Score 5
Beazer Homes - Make sure new buyers go to the site everyday to make sure everything
- Edwin C.
- Verified Homebuyer
- August 12, 2022
- Katy, TX
Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners
Beazer Homes responded:
Thank you for submitting this feedback, Edwin. We know how important working with integrity is to our homeowners, that's why our team of building professionals take the time to update our homeowners on a weekly basis on the status of their new home. Our building and warranty teams are dedicated to helping our homeowners however possible. We encourage you to reach out to our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new home. - Roland ...
Total Score 2
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