Beazer Homes Reviews

I have heard from others about how frustrating this process can be. I must say we didn’t experience any of this. Ne’taki and Tucker did what they said they would do every time. And that goes a long way. Ne’taki was very responsive even when she was not at work. Tucker kept us abreast of the building process every step of the way. Exceptional customer service! And we are loving our new home.

Ruben was great at communicating with us every week up until our closing date. Very happy with our first home!

Brady has been absolutely amazing. He always is friendly and ready to help with anything that we have asked. It is nice to know that there are people out there that care about doing a good job. Beazer is lucky to have such a great employee!!

I was able to contact Chris! The communication was awesome and smooth process, from the frame to finish was all relayed in each and every detail to delays to finishes. Thank you Chris!

Overall the entire build process with Beazer went really well right from the beginning. The sales process with Caroline was easy and hassle free. I really enjoyed the transparency to be informed on items such as all floor plan options available, pricing on additions and even a guide to upgrades. This helped tremendously in planning budgets and costs and determining affordability. I really liked their Choice options with give you the flexibility with the floor plan of making adjustments without having to pay additional for certain changes. Caroline was great at answering any and all questions we had and we felt well prepared to make our decision to purchase at the time of our meeting with her and then subsequently at the design center. We didn’t have that sticker shock moment you can have with other builders on what’s included and what isn’t from a standard vs upgrade perspective. The building process had its challenges that were beyond Beazer’s control due to outside factors with supply issues as well as other matters with the developer but I did like how Beazer kept us in the loop of what they could. With the supply constraints they got out in front of whatever they could and worked around as many issues as possible. Todd, our Construction Manager was great at that. He kept us informed and kept it honest with where things were which was a tremendous help when managing expiring leases and moves that we had to coordinate. No building process is perfect, especially with all the different trades that you are dealing with, but Todd’s approach and his attention to detail made me feel confident in the process. Any issues (minor) that would come up or we’d notice, he either would have already been in process of addressing or would jump on it quickly. This was our second new construction home loan purchase and I can say even with the delays from the outside factors, this process was much better than our first and I do think it had a lot to do with the transparency and way that both Caroline and Todd are and care about providing good service and a good product. This is our forever home, but if we had to build again, Beazer would definitely be a first choice. ... More

We're pleased with the process as well as our home. Would definitely go with a Beazer Home again. There are some things that we would change with the process, but overall we are more than satisfied with our choice. If you are looking for a new build, Beazer should definitely be in your list of options.

We went with a new construction home by Beazer for our first ever home purchase. We also used one of their choice lenders and had a great experience. They were very communicative throughout the whole process, providing progress pictures every week and were always quick to respond to emails or phone calls. Eric and Lauren in the sales office were professional, friendly, and easy to work with. I would highly recommend Beazer Homes.

Kudos to the Porches & Trailside sales team - Lisa, Eric, and Lauren!! My daughter purchased her first home and Lisa & Eric made it so special! Because I love the Beazer product so much, I sold my home in San Diego and purchased a Beazer home myself. Lisa, Eric, and Lauren made the experience just as special for me! Their professionalism, friendliness, and customer service are exemplary and they should be recognized for the outstanding representation of Beazer Homes!! Thank you!

In consideration of supply issues, it took 1 year to complete the build/purchase of my home. Back and forth issues with sales team, I thought we were past the headaches, however, now that we’re in, and have warranty concerns, the headaches are back! Although some concerns were quickly addressed, the landscape, drainage to be specific, is an absolute nightmare. I’ve provided photos, videos (with time/date stamps)verbal, and written communication, including concerns notates in an inspection report, it seems they’re doing all possible to avoid correcting even after it was suggested French drains be added to correct the situation. They push a “48 hours of standing water” “”that’s our policy.” I’ve provided information that is over 120 hours to their warranty rep, yet the excuses continue. Proof is standing water, visual from their 3rd party reps viewing standing water, and they still do not want to make it right. 3 inspections, a hideous looking yard, front and back, I’m told what Beazer is doing is a favor. Unbelievable words to hear. It appears they would rather jeopardize my home, the value, a safety zone for my children and allow the issue to grow vs addressing in timely and honorable fashion. Poor business practice to say the least and not what I expected from a reputable builder like Beazer ... More

Excellent Service!!! Our Brand New Home was Built with High Standard. Thank you Beazer Homes!

This is our first home with Beazer Homes and found that from start to finish they are very easy to deal with. Sales team - Carmine B. and Detra M. are both very welcoming and answered all of our many questions. Brett makes time for everyone even if its a quick question as he walks by our home, Tobi also is extremely helpful and available to us. Highly recommend Beazer Homes - Juniper Trails!

The whole crew was great, gave us update info all the time when needed. Lisa, Lauren and Eric were very helpful and made our experience wonderful. I am definitely recommending Beezer homes to family and friends in the future.

Beazer team was really helpful through out the process. Prompt and proper communication and updates were there. Always available to clarify questions. Great job team !

For the most part it was a good experience. My true rating would be a 4.5. I only wish the master shower was bigger. I asked for the option to change to the standalone shower in the master bath but this was a "spec" home. Also the communication regarding the closing date could have been better.

Todd, Caroline, and Brittney were all great to work with. We love our new home!

The quality of the tile work and concrete finish was really below standard.

Quality built home, love it!

We bought our house living out of the area and it was pretty easy from signing documents to follow up construction thanks to weekly pictures of our house construction. So far quality of delivered product has been great.

We did not have the best experience with Beazer. Great design and layout, but the quality of the home could have been better. It felt like the home was rushed and attention to detail was lacking throughout the home inside and out.

Shannon and Joanne went above and beyond to make our home buying experience exceptional. We visited many other communities in the Roseville/Rocklin areas before we decided to buy with Beazer and the two of them were hands-down the most welcoming, informative, helpful, and just genuinely nice people we encountered. Beazer is truly lucky to have them.

Shannon and Joanne were an absolute pleasure to work with. They helped us through every step of the process and made sure we were constantly receiving updates. I recommend them to anyone any day because you truly can’t get much better people than them when it comes to home buyer process.

Our overall experience was excellent! David was quick to answer concerns, responding to emails even if they were late at night, Both David and DaMarcus have been great after closing addressing a few of the minor issues we’ve had quickly. It’s tough to build a house post Covid, materials and labor availability clearly had an impact on the overall process, but Beazer did a great job to ensure it continued moving.

Our Sales Rep Matt and Construction Supervisor, Jeff, were in constant communication, providing updates at least once a week or more. Any issues were quickly addressed. I came to visit the house while under construction many times and they would take time to walk through and explain what was going on and what was upcoming. After Settlement, we had a few issues and Customer Service Rep Eric was able to address them. Great experience and a very nicely built, efficient home.

Overall, I'm happy with place. Of course there are problem that arise, but they are really quick to fix or repair items. The staff is good and really professional Harry and now Jackson have really helpful. Beazer has a really good track record in the industry and that was one of reason why we went them. Beazer's lender Thrive Morgage was the difference in our situation and they worked with us to the end. We feel really fortunate purchasing at Bayside and it will be a great community once everything is done.

Coop and Eileen kept us updated with emails, photos, and phones calls throughout the process on building our quality home in Gold Canyon. The warranty service after closing is awesome. We couldn’t be happier with Beazer.