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Beazer Homes Reviews

What Real Homeowners Say About Beazer Homes

With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7530 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7530 Reviews

Customer Reviews

Poor customer Support

  • Anonymous
  • Verified Homebuyer
  • December 07, 2022
  • Ellicott City, MD

Based on reviews we purchased a townhomw from Beazer. Looks like the quality of building is way too low. If we call the service guys to fix during warranty they ask 1000 questions as if we are asking them free services.. will stay away from them

Beazer Homes responded:
We never want one of our homeowners to feel this way about their new home. We want you to know we are always here to help and we would love an opportunity to look into your concerns. Please call the New Home Contact Center at (888) 623-2937 or send an email to nhcc@beazer.com. They will be able to ensure any concerns are properly and thoroughly addressed. Thank you for your feedback and have a happy holiday season. - Megan ...

Total Score 1

It has been a battle to get things right

  • Randi J.
  • Verified Homebuyer
  • December 06, 2022
  • Frankford, DE

Sloppy work from start to finish. We had to have them redo framing, plumbing, HVAC and finishing aspects. I'm not sure what we would have gotten if we hadn't stayed on top of things. Follow up has been very slow. We have had 5 superintendents through the process, an indication of how bad things have been. We had two superintendents that worked well with us, but both left. I won't be recommending Beazer to my friends.

Beazer Homes responded:
We want to thank you for your feedback, Randi. We truly appreciate you taking the time to share your experience and we know it will help us improve the experience of all of our homeowners in the future. We know the new home journey can be stressful and we apologize that yours has not been a perfect one. We show all your current warranty requests are being addressed at this time, but want you to know we are always here for you. If there is anything remaining that may require some extra attention please do not hesitate to contact us. You can reach call our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. Thank you again and have a very happy holidays! - Megan ...

Total Score 2

Overall good experience

  • Jason S.
  • Verified Homebuyer
  • December 06, 2022
  • Sacramento, CA

Overall a good experience. Minimal issues and great communication

Total Score 5

Beautiful home!

  • Jessica K.
  • Verified Homebuyer
  • December 06, 2022
  • Minneola, FL

We have had a positive experience with Beazer, from sales, to construction to warranty and post closing punch list. Beautiful home, all challenges addressed quickly and thoroughly. Greg and Carlis have been awesome to work with.

Total Score 5

Definitely not a quality home

  • Kelly Q.
  • Verified Homebuyer
  • December 06, 2022
  • Little River, SC

When deciding to purchase a new build we went with Beazer because the Sales Representative Monika was quick to get back to us and answer any questions we might have. The process was slow and there were delays some due to material shortages others due to personnel and priority to spec homes. We finally were able to close on our home but it was far from quality work. The paint job was terrible with multi shades, random brush strokes, missed spots, and drips. The drywall tape lines show across the ceilings and there are cracks and poor repair work that show. There are holes, dents and ...

Beazer Homes responded:
Thank you for sharing your experience with us, Kelly. At Beazer, we strive for greatness in all we do. While we hope that every home is perfect upon move-in, we understand that there may be some items that require some extra care. We are thrilled that your local Beazer team has been able to assist you with your reported concerns. Please know, our New Home Contact Center is here to support you in any way they can throughout this journey. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...

Total Score 3

Larry

  • RMS I.
  • Verified Homebuyer
  • December 05, 2022
  • Tomball, TX

Our Beazer home buying experience went very smoothly. First with Jason in the sales department to visiting the design center where some selections were made to the actual build process with Matthew our superintendent. Our house was completed on time by the scheduled date. Overall everyone was great to work with and the overall experience was great

Total Score 5

Thank you!!!

  • Cesar B.
  • Verified Homebuyer
  • December 05, 2022
  • Missouri City, TX

We are very happy to have chosen Beazer homes to be part of our family, we have had a beautiful experience from the first day, everyone has been an important part in this process, thanks to Brittaney, Clayton, Amore and Ronnie for your support, knowledge and professionalism!

Beazer Homes responded:
No, thank you for being a wonderful homeowner, Cesar. Our priority is providing exceptional customer service from the moment you walk into our sales center, until long after you’ve opened the door to your new home. Our homeowners deserve the reassurance that with our 37 years of expertise, we will provide the best solutions and resources to make your dream home come true. Therefore, we are extremely grateful you chose Beazer Homes to be your builder. We hope you make many wonderful memories during this next life chapter. - Jordyn ...

Total Score 5

Cliff and Kercheva was very helpful and took great care of us.

  • Larry T.
  • Verified Homebuyer
  • December 05, 2022
  • Katy, TX

Cliff and Kercheva made our first home buying experience a great one. Thank you to them both.

Total Score 5

Beazer is the best!

  • Brandon L.
  • Verified Homebuyer
  • December 05, 2022
  • Cambridge, MD

My wife and I bought our home preconstruction through Beazer and we could not have been happier with the service, attention to detail, and responsiveness throughout the process. In particular, Shawn - the construction manager - was fantastic and continues to help us with all our questions and every minor detail even now months after we moved in. Cynthia kept us informed throughout the construction and purchase, happily answering all our questions promptly. We are not first-time homebuyers, and we've handled major home renovations in the past, but this was by far the smoothest construction ...

Total Score 5

Myrtle Beach, South Carolina

  • Nancy R.
  • Verified Homebuyer
  • December 05, 2022
  • Myrtle Beach, SC

I would like to recognize John M and his team. John was amazing and made sure I was kept up to date on the progress of my new home. I would also like to recognize the folks you reach when calling the Beazer warranty department. They are so polite and helpful. I found everybody I have worked with at Beazer Homes just great. I love my new home!

Beazer Homes responded:
Nancy, thank you for taking the time to share this amazing review. Your recognition of your New Home Counselor, John, and our New Home Contact Center means a lot to us because we strive to provide excellent service at every step of your home-building journey, even when you're years into enjoying your home. We're thrilled to hear that you love your new home at Surfside Plantation, and if you should have any questions or concerns, we're only a phone call away at (888) 623-2937. Welcome to the Beazer Family! - Joanna ...

Total Score 5

Home in Estuary

  • Mark V.
  • Verified Homebuyer
  • December 05, 2022
  • Frankford, DE

Very happy with the home and community here. Warrantee issues were addressed quickly even with supplies in short supply. Coming up on the year next May and have about 4 pop outs in the master bath and a question around the lawn sprinkler. Other than that very happy with the location and quality.

Beazer Homes responded:
Thank you for the five stars, Mark. We are very excited to see you are enjoying your new home and your Estuary team. Beazer Homes prides itself on providing outstanding customer service, especially by resolving your concerns in a timely manner. Therefore, we would love to assist you on your drywall and irrigation concerns. You can reach out to our New Home Contact Center via phone (888) 623-2937, email nhcc@beazer.com, or through our website at www.beazer.com/warranty. We look forward to working with you soon and warmly welcome you to Beazer. - Jordyn ...

Total Score 5

Wonderful Experience!

  • Nancy R.
  • Verified Homebuyer
  • December 04, 2022
  • Litchfield Park, AZ

Amber in sales was phenomenal in helping us keep tabs on the build and making us feel like we were right there! Beth also was helpful and informative on Ambers day off, they are an amazing one-two punch! Chris, on the builders side, went above and beyond getting our house together and was always pleasant and helpful!

Beazer Homes responded:
You made our day, Nancy. Teamwork is important, not just in between our team at Palma at Windrose, but also with our homeowners. We want to create a memorable and positive experience by providing the assistance and communication our homeowners deserve. That's why we are so excited to share this with Amber, Beth, and Chris so their hard work is applauded. Thank you for choosing Beazer Homes and we hope you have a wonderful holidays. - Jordyn ...

Total Score 5

Great experience

  • Christie C.
  • Verified Homebuyer
  • December 04, 2022
  • Tomball, TX

Beazer was very nice to work with. All team members were honest, caring and hardworking. I highly recommend!

Total Score 5

Great new home experience!

  • Brooklyn A.
  • Verified Homebuyer
  • December 04, 2022
  • Tomball, TX

Everything was great throughout our entire process!

Total Score 5

Miller’s Walk review

  • Richard K.
  • Verified Homebuyer
  • December 03, 2022
  • Noblesville, IN

Laura was fabulous from our initial inquiries of Miller’s Walk all the way through move in. We immediately felt comfortable from the minute we walked through the door. She educated us on the the benefits of Beazer homes from quality to support once we were moved in. We had a target move in date and we were informed of a few homes which would meet our needs. After viewing locations and amenities in each we quickly chose the one we wanted. We appreciated our Monday calls updating us on the progress and what was scheduled. My son-in-law accompanied Cory on a walk through and felt he witnessed ...

Total Score 5

Beazer

  • Matthew N.
  • Verified Homebuyer
  • December 03, 2022
  • Owings Mills, MD

Mark was awesome for us. Very responsive, attentive to detail, and great to work with. Five stars all around.

Beazer Homes responded:
Matthew, thank you for taking the time to highlight your builder, Mark, and for the five stars! Each of us is dedicated to making sure you have a great experience with Beazer Homes, and we're thrilled to hear that was the case for you at Ballard Green. Congratulations on your new home, and welcome to the neighborhood. - Joanna ...

Total Score 5

The whole process was fantastic

  • David E.
  • Verified Homebuyer
  • December 02, 2022
  • Sacramento, CA

We were impressed with the entire process from the initial walkthrough of the models to custom designing our home, to selecting our mortgage provider, to the final walkthrough. We love our spacious modern home! Nina was fantastic to work with.

Beazer Homes responded:
This is music to our ears, David. Nothing makes us happier than knowing we provided a positive experience so you can enjoy the excitement of a new home. Outstanding customer service every step of the way is important to Nina and our Westward at The Cove team. We will be sure to share this news so they know how much their work was appreciated. On behalf of Beazer, we thank you for your kindness and we hope you make many happy memories in your forever home. - Jordyn ...

Total Score 5

Excellent Experience from A to Z

  • Bryan W.
  • Verified Homebuyer
  • December 02, 2022
  • Nashville, TN

The buying experience has been excellent. From the sales team all the way to construction they have been top-notch. During construction, I would receive weekly emails from the team. Once on site Dan and Brandon have been exceptional. They did the walk thru with me and were very clear with what the nxt steps and expectations looked like. I appreciate the entire Beazer team!

Beazer Homes responded:
We're overjoyed to hear that you had an excellent experience with us, Bryan. At Beazer, our Sales, Construction, and Customer Care teams are excited to share this new home experience with you and to be your builder of Choice. We're grateful for your kind feedback and appreciate you taking the time to highlight how Dan and Brandon helped on your home-building journey. If you need assistance as you're settling in at Harpeth Heights, our dedicated Customer Care team is here to help. They can be reached through the New Home Contact Center at (888) 623-2937. From all of us at Beazer, welcome home! - Joanna ...

Total Score 5

Great experience working with Beazer. Our agent was helpful and worked with us during the whole process

  • Rosemary M.
  • Verified Homebuyer
  • December 01, 2022
  • Celina, TX

It was a seemless experience dealing with Beazer I would recommend them to others.

Beazer Homes responded:
Rosemary, we're so proud to have earned your recommendation! Our team at Beazer is honored to have been by your side on this important milestone of new homeownership, and we appreciate you sharing your experience with other future homeowners. We wish you many years of happiness in this new chapter at Chalk Hill. - Joanna ...

Total Score 5

Great!!!!

  • Mariam A.
  • Verified Homebuyer
  • December 01, 2022
  • Lebanon, TN

Mark O’Connell was amazing and very helpful through the processes.

Beazer Homes responded:
We are thrilled Mark built a trusted partnership with you, Mariam. On behalf of everyone on our team, welcome to Beazer. - Jordyn BeazerHomes

Total Score 5

Great Service

  • Braeden S.
  • Verified Homebuyer
  • December 01, 2022
  • Kissimmee, FL

Nino has been fantastic.

Beazer Homes responded:
You are fantastic as well, Braeden. We will be sure to applaud Nino for his great customer service. We wish you the best this holiday season. - Jordyn BeazerHomes

Total Score 5

fair

  • Anonymous
  • Verified Homebuyer
  • November 30, 2022
  • Sunnyvale, TX

the experience was ok but could be better

Beazer Homes responded:
Thank you for your review. We value the input of our homeowners and while we are happy to hear your experience was satisfactory, we are always looking for ways to get better. We thank you for taking the time to share your experience with us and if there is every anything we may assist with in the future, please let us know. You can reach us at (888) 623-2937 or via email at nhcc.com. - Megan ...

Total Score 3

Stress-free and smooth home-buying experience

  • Arjun S.
  • Verified Homebuyer
  • November 29, 2022
  • Cary, NC

Kristen was very helpful in sharing all relevant information and frequent communication and updates during the sales/ construction stages. We purchased a home remotely and so had a high number of questions and adhoc requests for the team. They were super helpful and ensured we had all the support we needed. Huge shout-out to David who went above and beyond to help get the home ready for move in and was available onsite for support even after closing.

Beazer Homes responded:
This is so great to hear, Arjun! We know the new home process can be a lot and we are happy to hear your team was there for you every step of the way. Welcome to Roberts Crossing. - Megan BeazerHomes

Total Score 5

Mr

  • Ram B.
  • Verified Homebuyer
  • November 29, 2022
  • Cary, NC

It was really great to work with Kristen & Joe during the construction phase. All the clarifications were clarified in detail. Perfect Team!

Beazer Homes responded:
Congratulations on your new home, Ram Naresh! We're thrilled to know that Kristen and Joe were able to provide you with such a great new home experience. From all of us here at Robert's Crossing, welcome home! - Roland BeazerHomes

Total Score 5

Worst Home Building Experience of my Life

  • Richard L.
  • Verified Homebuyer
  • November 28, 2022
  • Cumming, GA

Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...

Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ...

Total Score 1